RadioRA Setup Guide Addendum
3-1
Troubleshooting Guide
Proper operation of the RadioRA Wireless Central Home Lighting Control System is based upon a complex
series of radio frequency (RF) communications between system components. As such, it is highly dependent
upon proper system installation and programming of controls.
If you experience difficulties programming or operating your RadioRA system, please refer to this guide.
Many symptoms of common system activation or programming errors are contained in this Troubleshooting
Guide. If you are having a problem with your system not described here, or if you have any questions, call
the
Lutron Technical Assistance Hotline at 1-800-523-9466.
Symptom
Possible Cause
Remedy
Page
1-1
1-1
1-2
1-2
Discontinue activating your
RadioRA system until activation of
the neighboring system is
complete.
Move a system Repeater closer to
the control in question, or you may
have to add another Repeater.
Place system in ACTIVATE
CONTROLS mode.
Set GRAFIK Eye Control Unit
scene 1 to a zero second fade rate
and full light intensity on all zones.
Replace light bulb.
Check that breaker is on and not
tripped.
Refer to wiring instructions
supplied with unit.
Verify that the GRAFIK Eye
Interface is in range of a Repeater
by placing the system in FLASH
mode.
Verify that each GRAFIK Eye
Interface has been activated
correctly by placing the system
into FLASH mode.
Reprogram the Master Control.
Verify whether the Master Control
is in range of a Repeater by
placing the system in BEEP mode.
Use a 24VAC transformer to
power the GRAFIK Eye Interface.
Call the Lutron Technical
Assistance Hotline (1-800-523-
9466) for further details.
I
II
III
IV
Your system has encountered a
neighboring system within RF
communication range also in
ACTIVATE CONTROLS mode.
GRAFIK Eye Interface is out of
RF communication range of
nearest system Repeater.
System is not in ACTIVATE
CONTROLS mode.
GRAFIK Eye Control Unit scene 1
has either a long fade time or low
light levels are set.
Burned out or missing light bulbs
No power available to the
GRAFIK Eye Control Unit.
Unit has been wired incorrectly.
The GRAFIK Eye Interface may
be out of RF communication
range of the nearest Repeater.
The GRAFIK Eye Interface or
Master Control has been
incorrectly activated.
Master Control was not
programmed properly.
The Master Control may be out of
RF communication range of the
nearest Repeater.
Poor power line frequency
regulation.
ACTIVATE CONTROLS LED on
MAIN or AUXILIARY Repeater
turns ON and then back OFF
when attempting to go into
ACTIVATE CONTROLS mode.
After activating a GRAFIK Eye
Control Unit, the Control Unit
changes state, but does not
flash the light(s) it controls.
A GRAFIK Eye Control Unit
appears to not be working at all.
A GRAFIK Eye Control Unit
connected to a GRAFIK Eye
Interface performs normally
when operated manually, but
fails to respond correctly to
Master Control button pushes.
Section 3 -
T
roubleshooting
