44
TROUBLESHOOTING
If your TAD is not working as it should, these suggestions might help you eliminate
the problem. If the TAD still does not operate normally, take it to your local Radio
Shack store for assistance.
Symptom
Cause
Suggestion
The volume suddenly drops
and unusual sounds occur.
• Someone has picked
up a phone on the
same line.
• Have the other person
hang up the phone.
• The handset’s battery
might need recharging
(the CHARGE indicator
is flashing).
Note: If the battery is
too low, the CHARGE
indicator might not
flash.
• Place the handset in
the base to recharge it
(see “Charging the
Battery” on Page 10).
The call is too noisy.
• Interference on the
line.
• Hang up the phone.
Then pick up the
phone and redial the
number.
• The phone connection
is loose.
• Check the phone’s
connection.
• A device such as a
remote control, fluores-
cent light, personal
computer, or appli-
ance is too close to the
handset.
• Move the handset
away from the device.
If the noise continues,
turn off the device.
• The channel fre-
quency for your phone
is the same as another
cordless phone in your
area.
• Change channels and
try again (see “Chang-
ing Channels” on Page
16).
• The antenna on the
base or the handset
might be touching a
metal surface.
• Adjust the antenna on
the base, check the
antenna on the hand-
set, and try again.
• The handset’s battery
might need recharging.
• Place the handset in
the base to recharge it.
43-738.fm Page 44 Friday, August 13, 1999 1:51 PM