36 Revision 02, January 2011
9. T
ROUBLESHOOTING
Situation/Symptom
Possible Cause
Solution
The “On/Off” switch on
the back panel of the
system is in the Off
position
Toggle the “On/Off” switch to
the On position.
Power cable is
disconnected
Toggle the “On/Off” switch to
the Off position.
Check that the power cable is
plugged into the electrical
outlet and connected to the
main unit power inlet.
The system does not
turn on
(Numbers are not
shown on the display
and the lights are off)
Blown fuse
Check the fuse inside the fuse
drawer. Replace fuse if blown.
The “Ready” signal is
not heard when the
system is ready
The “Mute” switch is on
Press the “Mute” button to turn
it to off
The Footswitch was not
pressed
Simultaneously press the
Footswitch and Handpiece
pulse switch
The main unit has not
completed the
recharging cycle
Wait for the steady Square
Ready indicator to be lit on the
panel
The Handpiece pulse
switch was pressed
before pressing the
Footswitch
Release the pulse switch on
the Handpiece. Then
simultaneously press and hold
the Footswitch and the
Handpiece pulse switch
The handpiece is worn
out
Check the number of pulses
that were performed with the
handpiece. Replace If over
20,000 pulses.
A pulse is not triggered
when pressing on the
Handpiece pulse switch
Improper locking of
lamp into Handpiece
caused darkening of
contact points
Stop system operation. Call
Radiancy service immediately
The cooling air-flow is
weak
Rupture in the
Handpiece spiral tube
Replace the Handpiece
