EASY 200-300
11
ENGLISH
2.0 Warranty
Warranty
THIS DOES NOT AFFECT YOUR LEGAL RIGHTS IN
ANY WAY.
Warranty conditions
1) Repair or replacement is carried out by the authorised
Sunrise Medical dealer.
2) To fulfil the guarantee conditions, should servicing need
to be carried out on your wheelchair under this agreement,
contact the designated Sunrise Medical customer service agent
immediately, with precise details on the type of difficulty. Should
you be using the wheelchair outside the area covered by the
designated Sunrise Medical customer service agent, the work
will be carried out under “guarantee conditions” by another
agency as designated by the manufacturer.
3) Should any part of the wheelchair require repair or
replacement, as a result of a specific manufacturing or material
defect, within 24 months (5 years on frame and cross brace)
from the date on which the possession of the product was
transferred to the original purchaser, and subject to it remaining
within that ownership, the part or parts will be repaired or
replaced completely free of charge if returned to the authorised
service agent.
NOTE: THIS GUARANTEE IS NOT TRANSFERABLE.
4) The guarantee also covers all repaired or replaced parts for
the remaining period of the guarantee for the wheelchair.
5) For spare parts which are fitted after the start of the original
guarantee, we give a further 24-months guarantee.
6) Consumable parts are normally excluded from the guarantee,
except in the case that premature wear of the part is the direct
result of a manufacturing fault. These parts include, amongst
others, upholstery, tyres, inner tubes and similar parts.
7) The above warranty conditions apply to all product parts for
models purchased at full retail price.
8) Under normal circumstances, no responsibility will be
accepted where the wheelchair has required repair or
replacement as a direct result of:
a) The product or part has not been maintained or serviced
in accordance with the manufacturer’s recommendations as
shown in the User Instructions and/or the Service Instructions.
Accessories have been used which are not specified as original
accessories.
b) The wheelchair or a part of the wheelchair was damaged
through neglect, accident or improper use.
c) Alterations to the wheelchair or parts, which are not in
accordance with the manufacturer’s specifications or the
carrying out of repairs before informing the customer service
agent.
