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StorNext QS1200 / QS2400, Replacing a Host Interface Card (HIC)

April 2015

Quantum Corporation

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3.

Reattach the bezel flex harness by gently lifting the latch on the ZIF socket, and inserting the ribbon cable into 
the ZIF socket. Then push the ZIF socket closed.

4.

Reinstall the top cover on the controller canister.

5.

If the SFP transceivers were present, reinstall them.

Installing the Controller into the Array

1.

Remove the controller air blocker.

2.

Slide the controller canister all the way into the base system. Rotate the release levers toward the center of the 
controller canister to lock it into place.

3.

Reconnect all of the cables that were disconnected when you removed the controller canister.

Use either the GUI (first bullet) or the CLI (second bullet) to bring the controller online.

From the 

Hardware

 pane in the 

Array Management 

Window, right-click the picture of the controller, and 

select 

Advanced > Place > Online.

Run the following command:

SMcli <DNS-network-name-or-IP-address> -c “set controller [(a | b)] 
availability=online;”

4.

Look at the LEDs on the controller canister (

Figure 8

) to make sure that the controller is rebooting correctly.

The seven-segment display shows the sequence 

OS+ Sd+ blank-

 to indicate that the controller is 

performing Start-of-day (SOD) processing. 

After the controller successfully completes rebooting, the seven-segment display shows the tray ID matching 
the seven-segment display on the second controller. 

After this time, you can discover the controller by using the storage management software.

Depending on your type of HIC, you might receive an error message about a failed host I/O card. If this problem 
occurs, follow the instructions in the Recovery Guru.

Figure 8  Controller LEDs

1.

Host Link 1 Service Action Required LED (Green)

2.

Host Link 2 Service Action Required LED (Green)

3.

Battery Service Action Required LED (Amber)

4.

Controller Service Action Allowed LED (Blue)

5.

Controller Service Action Required LED (Amber)

NOTE  

Because an HIC was added where none existed previously, or if a different type of HIC was installed, 

additional system cabling and configuration might be necessary. Refer to the Hardware Cabling Guide.

Summary of Contents for StorNext QS1200

Page 1: ...StorNext QS1200 QS2400 Replacing a Host Interface Card HIC 6 68079 01 Rev B 6 68079 01 B...

Page 2: ...NT Quantum the Quantum Logo Backup Recovery Archive It s What We Do Be Certain Be Quantum Certain DLT the DLT Logo DLTSage DLTtape the DLTtape Logo DXi DXi Accent Dynamic Powerdown FastSense FlexLink...

Page 3: ...ore you replace an HIC gather antistatic protection a new HIC and the controller air blocker If you are changing your current configuration you might need to replace these items in addition to the HIC...

Page 4: ...ance on your storage array 2 Did the Recovery Guru direct you to replace a failed I O host interface card Yes Go to step 3 No Run the Recovery Guru to identify the failed component and go to step 3 3...

Page 5: ...l Guide Use either the GUI first bullet or the CLI second bullet to take the appropriate controller offline From the Hardware pane in the Array Management Window right click the picture of the control...

Page 6: ...n Required LED Amber 3 Disconnect all cables from the controller canister that contains the HIC If the storage array is running while you perform this replacement do not disturb the second controller...

Page 7: ...angles so it is ready to insert into the open controller slot Figure 4 Controller Air Blocker 5 Remove the controller canister Figure 5 a Unlock and pull out the release levers to release the control...

Page 8: ...because of the possibility of overheating the equipment The controller air blocker fills the controller slot so that the equipment will not overheat 7 Insert the controller air blocker into the open...

Page 9: ...Remove the top cover Figure 7 Host Interface Card Replacement 1 Top Cover Latch Buttons 2 HIC Thumbscrews 3 Host Interface Card 4 HIC Interface Connector 5 Front Bezel 6 Zero Insertion Force ZIF Sock...

Page 10: ...harness or the ZIF socket that is attached to the controller card Make sure that you gently move the front bezel away from the controller canister to allow access to the HIC NOTE If the thumbscrews w...

Page 11: ...P address c set controller a b availability online 4 Look at the LEDs on the controller canister Figure 8 to make sure that the controller is rebooting correctly The seven segment display shows the se...

Page 12: ...check the status of all of the base systems in the storage array 8 Does any component have a Needs Attention status Yes Click the Recovery Guru toolbar button in the Array Management Window and compl...

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