Quantum GoVault Software Manual Download Page 17

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Chapter 1 Introduction

Functional Description

GoVault™ Data Protection Software, Version 1.0 User’s Guide

Figure 1 Software Functional
Block Diagram

Table 1 Software Functional
Description

Function

Description

Device Enablement

Ensures that the software installation,
configuration and operation complies with

standard application conventions for

Microsoft™ Windows platforms, including:
• Preinstallation verification of system

hardware and software prerequisites

• Installation and configuration by a

standard Windows installer wizard

• Confirmation of resource availability

before launching a backup or restore

operation

GoVault Data Protection Software

Explore and Restore

Capacity

Optimization

Cartridge

Management

Device

Enablement

Protection Plan

Management

System Alerts and Notification

PC Hard Drives,
Folders and Files

GoVault

Cartridges

Summary of Contents for GoVault

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Page 2: ...m time to time without notice COPYRIGHT STATEMENT Copyright 2007 by Quantum Corporation Copyright 2005 2007 by Data Storage Group All rights reserved Your right to copy this manual is limited by copyr...

Page 3: ...tional Description 2 Operational Features 5 Chapter 2 Installation 7 System Requirements 7 Installing the GoVault Data Protection Software 8 Chapter 3 Operation 15 Introducing Removing and Importing G...

Page 4: ...ple Files and Folders 52 Restoring to a Particular Point in Time 54 Managing GoVault Cartridges and Data Protection 57 Checking Cartridge Status 57 Ejecting Cartridges 58 Erasing Cartridges 59 Impleme...

Page 5: ...tions 113 Data Set Makeup Considerations 113 Cartridge Rotation Considerations 113 Long term Archive Considerations 114 Developing Protection Plans 114 Supporting Subsequent Restore Operations 115 Sup...

Page 6: ...7 Start Tab Functions 71 Table 8 Select Users to Protect Functions 73 Table 9 Select Files and Folders to Protect Functions 75 Table 10 Choose File Types to Exclude Functions 76 Table 11 Select Hard...

Page 7: ...ore Page Functions 92 Table 20 Search All Cartridges Results Functions 94 Table 21 Point in Time Restore Functions 96 Table 22 Cartridge Page Functions 98 Table 23 Settings Tab Functions 102 Table 24...

Page 8: ...GoVault Data Protection Display 12 Figure 7 Installation Complete Display 12 Figure 8 GoVault Data Protection Software Home Page 13 Figure 9 New Media Detection Prompt 14 Figure 10 Prepare Media Dialo...

Page 9: ...d Protection Plan Run Now Button 39 Figure 30 Protection Plan Run Status Display 40 Figure 31 Stop Run Button 40 Figure 32 Saved Protection Plan Edit Settings Button 40 Figure 33 Saved Protection Plan...

Page 10: ...ame and Description Display 79 Figure 59 Select GoVault Cartridge Display 80 Figure 60 Choose When Protection Plan Runs Display 82 Figure 61 Scheduled Task Dialog 84 Figure 62 Scheduled Task Schedule...

Page 11: ...Software Version 1 0 User s Guide xi Figure 76 Results Page Display 106 Figure 77 Archive Activity Result Details 107 Figure 78 Archive Activity Log File Listing 108 Figure 79 Alerts Page Display 109...

Page 12: ...nd independent professionals who will use the GoVault data protection software to develop and implement data protection plans for their important business or personal files Purpose This guide provides...

Page 13: ...Description provides a functional overview of the GoVault data protection software Chapter 5 Best Practices provides common techniques for optimizing your overall data protection environment Appendix...

Page 14: ...quantum com Getting More Information or Help More information about this product is available on the Service and Support website at www quantum com support The Service and Support website contains a...

Page 15: ...p and restore application that merges advanced data de duplication technology also known as capacity optimized storage COS with the GoVault dock and cartridge disk drive to extend the amount of data t...

Page 16: ...tion and server systems Windows XP 32 or 64 bit SP2 Windows Server 2003 32 or 64 bit SP1 or R2 Windows Vista all editions 32 or 64 bit Functional Description As shown in figure 1 the GoVault data prot...

Page 17: ...pplication conventions for Microsoft Windows platforms including Preinstallation verification of system hardware and software prerequisites Installation and configuration by a standard Windows install...

Page 18: ...of GoVault cartridges as data protection archive devices including Cartridge names and hard disk drive serial numbers HDD S N Cartridge insertion tracking and rotation reminders Cartridge data integri...

Page 19: ...ndant information that would be stored for a given data set This significantly increases the effective capacity of the GoVault cartridge and enhances the performance of the archive system The result i...

Page 20: ...le each protection plan to run automatically at any time of the day any day of the week any week of the month any month of the year even multiple times a day Schedule automatic reminders when it is ti...

Page 21: ...ection software on your workstation or server system System Requirements Before installing the GoVault data protection software make sure that your workstation or server system meets the following har...

Page 22: ...ve and system application software are fully functional You cannot install the GoVault data protection software until you have installed the GoVault dock and cartridge disk drive and the GoVault syste...

Page 23: ...stem launch the GoVault data protection software Setup Wizard see figure 2 by either a Clicking the link for installing the GoVault data protection software b Browsing the CD contents and double click...

Page 24: ...1 0 User s Guide 10 5 Click Next to continue and display the License Agreement dialog see figure 3 Figure 3 License Agreement Dialog 6 Read the License Agreement select I Agree and click Next to cont...

Page 25: ...tall the GoVault data protection software The default location is shown in figure 4 If you want to specify a different location click Browse and navigate to the location you want 8 Click Next to conti...

Page 26: ...Protection Display 10 Appearance of the Installation Complete display signifies a successful installation of the GoVault data protection software see figure 7 Figure 7 Installation Complete Display 11...

Page 27: ...installed the GoVault data protection software the GoVault data protection software also displays a new media detection prompt asking if you want to enter a cartridge name and description see figure 9...

Page 28: ...Chapter 2 Installation Installing the GoVault Data Protection Software GoVault Data Protection Software Version 1 0 User s Guide 14 Figure 9 New Media Detection Prompt...

Page 29: ...ives or Users to Protect on page 23 Naming the Protection Plan on page 29 Specifying the GoVault Cartridge to Use on page 30 Specifying a Run Schedule on page 31 Running Editing and Deleting a Protect...

Page 30: ...after unless you change the specification the GoVault data protection software automatically Uses either the cartridge name or HDD S N to identify the cartridge Keeps track of all archive files that a...

Page 31: ...Finish to assign the name and description to the cartridge If you want to use the Windows Encrypting File System EFS to automatically encrypt and decrypt your protected files and folders use the proc...

Page 32: ...e system and its status remains on system displays To remove a cartridge from the GoVault data protection software archive environment 1 Click Cartridges on the GoVault data protection software Home p...

Page 33: ...e following subsection Importing Cartridges 3 When you insert a GoVault cartridge that has been used to store files in another GoVault data protection software system archive environment the GoVault d...

Page 34: ...GoVault data protection software archive environment The GoVault data protection software will import the index of the archive data that is on the cartridge and update the Cartridge Status display on...

Page 35: ...s Application data settings Internet favorites My Documents and My Pictures folders You could use the archives created by this option to restore your e mail files and re create the look and feel of yo...

Page 36: ...for a new protection plan 1 Click Add a Protection Plan on the GoVault data protection software Home page to display the Create a Protection Plan page see figure 14 2 As prompted use the Start tab sel...

Page 37: ...r choosing a starting point for your plan use the Selections tab dialog to specify the files folder or drives that you want to protect IF you specified this starting point THEN the Selections tab disp...

Page 38: ...ected to your computer with none of the files folders or hard disk drives preselected for protection See figure 16 and proceed to Selecting Files and Folders to Protect on page 26 Everything Select Ha...

Page 39: ...rsonal Data and Settings starting point you can 1 Uncheck a user s check box to remove the associated files from the protection plan 2 As you make your selections the Selection Summary display automat...

Page 40: ...heck boxes to specify the drives folders or files that you want to protect 1 If you want to specify individual files select the Show files check box to expand the file structure to the individual file...

Page 41: ...tored on your GoVault cartridge and speed execution of your protection plan a Expand the file types structure and select the check box for each file type that you want to exclude from you protection p...

Page 42: ...Everything starting point you can 1 Uncheck a disk drive to remove all of its files from the protection plan 2 As you make your selections the Selection Summary display automatically updates to show...

Page 43: ...the Plan Name tab dialog to specify a name and brief description see figure 19 1 Overtype the default name in the Name text box to specify a name for your protection plan 2 Overtype the default descr...

Page 44: ...es One or more specific cartridges Figure 20 Cartridges Tab 1 If you want your protection plan to backup your files on any available GoVault cartridge click Automatically assign this plan to all new c...

Page 45: ...that you want the plan to run see figure 21 Figure 21 Schedule Tab 1 Use the schedule options and list boxes to specify how and when you want to run your protection plan Select this option If you wan...

Page 46: ...Daily automatically once each day at the time you specify in the At list box Weekly automatically once each week on the day of the week and at the time you specify in the AT and On list boxes Monthly...

Page 47: ...en Logged Off Prompt Figure 23 User Name and Password Dialog b As required use the User name list box to specify the user name that you want the protection plan to run under when you are logged off c...

Page 48: ...Advanced Scheduling 2 Click the Run as link to display the user name and password dialog see figure 23 and a As required use the User name list box to specify the user name that you want the protectio...

Page 49: ...Advanced command button Use this list box If you want the GoVault data protection software to run your protection plan Schedule Task At any of the listed events Daily Selecting a Daily schedule displ...

Page 50: ...displays a Schedule Task Monthly dialog that you can use to specify Either a day of the month 1 through 31 or the first second third fourth last day of the week Any or all months of the year Once At...

Page 51: ...inutes The If the task is still running option 7 Click OK to close the Advanced Schedule Options dialog and return to the Windows Scheduled Task dialog 8 Click the Settings tab of the Scheduled Task d...

Page 52: ...y for up to 1 999 minutes Stop the task if the computer ceases to be idle Power Management options Don t start the task if the computer is running on batteries Stop the task if battery mode begins Wak...

Page 53: ...le You can run a plan manually at any time regardless of the established schedule by clicking the green Run now button for the protection plan in the My Saved Protection Plans display on the Home page...

Page 54: ...ction software stops the plan and changes the displayed status of the protection plan from Running to Cancelled Figure 31 Stop Run Button At the end of the run the GoVault data protection software upd...

Page 55: ...to save your changes and redisplay the Home page IF you want to change the THEN use the tab display AND refer back to subsection starting point for the plan Start Choosing a Starting Point on page 22...

Page 56: ...ection Software Version 1 0 User s Guide 42 Figure 33 Saved Protection Plan Settings Page Removing a Protection Plan 3 To remove a saved protection plan 1 Click the Remove plan button in the My Saved...

Page 57: ...mber of times they ran see figure 35 As prompted select open the protection plan you want to check to display the Result Details for the plan see figure 36 and table 2 Clicking either the big green ch...

Page 58: ...Chapter 3 Operation Checking Protection Plan Results GoVault Data Protection Software Version 1 0 User s Guide 44 Figure 35 Results Page Figure 36 Protection Plan Result Details Display...

Page 59: ...of a new protection plan there will be no unchanged data All of the data will be shown as either stored or factored numeric list Data reduction Computed ratio of the sum of new data and changed data t...

Page 60: ...ication install folder on your local hard drive see figure 37 and table 3 This log file listing Shows the Total transfer time Amount of time the it took to write the updated archive information to the...

Page 61: ...capacity optimization Total stored Amount of data written to the GoVault cartridge for this run of the protection plan Data reduction Ratio of the total amount of new and changed data New and changed...

Page 62: ...support point in time explore restore rollback operations To find and restore files and folders click Explore on the GoVault data protection software Home page to display the Explore page see figure 3...

Page 63: ...e 1 Type the file name or part of the file name in the Search all cartridges for files text box at the top right corner of the GoVault data protection software Explore page Caution Attempting to resto...

Page 64: ...fied file along with their source folder locations and versions see figure 39 Figure 39 Single File Explore Results 3 As required open the displayed file listing to select the file that you want to re...

Page 65: ...e it extracts and reassembles the file from the archive The standard Windows Save As dialog that you can use to specify the location for the restore operation Note You can restore the file to its orig...

Page 66: ...re command buttons 2 Click the Explore command button to display the GoVault data protection software explore archive window see figure 43 on page 54 Clicking the Restore command button would initiate...

Page 67: ...click to open and select the files and folders you want to restore 4 With your restore files selected use the standard windows Copy Paste or drag and drop functions to restore the selected backup fil...

Page 68: ...he date of the successful backup operation that you want to restore from in the calendar display on the Explore page see figure 38 on page 49 The GoVault data protection software displays each success...

Page 69: ...u want to restore to the original location or to an alternate location a If you select Alternate location the GoVault data protection software activates the alternate location link As prompted click t...

Page 70: ...tion a Select Missing files if you want to restore only the files that are missing at the specified restore location This option inhibits the restore operation from overwriting any file at the restore...

Page 71: ...Protection The tasks of managing your GoVault cartridges and data protection include Checking Cartridge Status Ejecting Cartridges on page 58 Erasing Cartridges on page 59 Implementing Data Encryption...

Page 72: ...provides a graphic representation of free space consumption over time Figure 46 Cartridge Page Ejecting Cartridges 3 To eject a cartridge from the GoVault dock 1 Click the GoVault data protection sof...

Page 73: ...ase a GoVault cartridge 1 Insert the cartridge that you want to erase into the GoVault dock 2 Click the GoVault data protection software Cartridges command button to display the Cartridge dialog see f...

Page 74: ...d insert a new cartridge into the GoVault dock and introduce it to the GoVault data protection software environment see Introducing Cartridges on page 17 2 Click the GoVault data protection software C...

Page 75: ...the GoVault dock the GoVault data protection software can either Prompt you to specify a cartridge name and description see figure 10 on page 18 Use the cartridge hard disk drive serial number HDD S D...

Page 76: ...r data on different cartridges You can configure the GoVault data protection software to remind you that it is time to rotate your cartridges on one of three schedules Once a week on any specified day...

Page 77: ...to save your selection and close the Options dialog Purchasing Additional GoVault Cartridges 3 When you need to purchase additional GoVault cartridges 1 Click the GoVault data protection software Cart...

Page 78: ...icking either the link in the brief alert message or the active Alerts command button displays the associated Alerts and Reminders message For an example see figure 13 on page 20 Each alert message pr...

Page 79: ...write protected Ensure cartridge has at leaset 5 free space Error Import Cartridge XYZ Yes No Eject cartridge Information only No GoVault units detected Ensure a GoVault dock and cartridge disk drive...

Page 80: ...n page 70 Explore Page Functions on page 91 Cartridge Page Functions on page 97 Options Page Functions on page 102 Results Page Functions on page 105 Alerts Page Functions on page 108 Help Page Functi...

Page 81: ...7 Figure 51 Initial Home Page Display Table 5 Home Page Functions Clicking Displays the page You can use to Create a Protection Plan create a protection plan see Create a Protection Plan Page Function...

Page 82: ...ctions on page 97 Options change the options for handling new cartridges and set up a cartridge rotation schedule see Options Page Functions on page 102 Results check the results of a protection plan...

Page 83: ...n Plans displays Figure 52 My Saved Protection Plan Display Table 6 My Saved Protection Plan Functions online help file opened to the Overview of GoVault GUI view or print topics in the online help fo...

Page 84: ...Opens a Settings for Plan page for the selected plan with the Selections tab selected This page is identical to the Create a Protection Plan page for the selected plan and you can use it to change the...

Page 85: ...ure 53 and table 7 Figure 53 Start Tab Display Table 7 Start Tab Functions Clicking As prompted performs this function The Personal Data and Settings option Specifies a fixed selection of productivity...

Page 86: ...functions The Everything option Specifies all files on all of your system hard drives You can unspecify drives on the Selections tab but you cannot unspecify individual files or folders or Opens the S...

Page 87: ...on for example Unchecks the Administrator check box and removes the associated user files from the protection plan for example Checks the Administrator check box and adds the associated user files to...

Page 88: ...r each local and network connected hard drive on your system a check box for each drive folder and file and a summary display of the amount of disk space consumed by the selected drives folders and fi...

Page 89: ...folders for a drive all subfolders for a folder or if the Show files check box is selected all files for a folder Expands the displayed file structure to the individual file level Displays the Choose...

Page 90: ...hard drive showing its size and amount of free space and a Clicking Performs this function An expand box as in for example Expands the selected file type to show the most common specific instances of...

Page 91: ...o Protect functions Figure 57 Select Hard Drives to Protect Display Table 11 Select Hard Drives to Protect Functions Clicking Performs this function for example Unchecks the Local Disk C check box rem...

Page 92: ...on of the protection plan see figure 58 Table 12 provides a brief description of the Set Plan Name and Description functions or Opens the Plan Name tab that you use to specify a name and brief descrip...

Page 93: ...In the Name text box Allows you replace the default plan name In the Description text box Allows you to replace the default plan description or Opens the Cartridge tab that you use to specify which Go...

Page 94: ...figure 59 Table 13 provides a brief description of the Select GoVault Cartridge functions Figure 59 Select GoVault Cartridge Display Table 13 Select GoVault Cartridge Functions Clicking Performs this...

Page 95: ...plan see figure 60 Table 14 provides a brief description of the Choose when Protection Plans Run functions for example Assigns the protection plan to the selected GoVault cartridge or Opens the Sched...

Page 96: ...n Runs Functions Clicking Performs this function Specifies the default action of no schedule for the protection plan Specifies that the protection plan will run each day and displays the At list box y...

Page 97: ...the GoVault data protection software will use to run your protection plan when you are not logged on to the system see figure 23 on page 33 Clicking the active Next run time link displays the standard...

Page 98: ...he Cartridge tab if you want to change the specification of which GoVault cartridges you want the plan to use Saves your protection plan and adds it to the My Saved Protection Plans display on the Hom...

Page 99: ...vanced scheduling tasks for your protection plan The Schedule Task and Start Time selection boxes The Advanced command button The Show multiple schedules check box See figure 62 and table 16 Opens the...

Page 100: ...ay Table 16 Scheduled Task Schedule Tab Functions Clicking Performs this function The Schedule Task list box Shows the schedule task selections The Start time selection box Increments or decrements th...

Page 101: ...ed Schedule Options Dialog Toggles the Schedule tab display between a multi schedule list box as shown in figure 62 and a single schedule display Deletes the selected task schedule Saves your selectio...

Page 102: ...les the End Date list box that in turn displays a calendar for specifying the task end date The end date calendar is identical to the start date calendar The Repeat task check box Activates the repeat...

Page 103: ...s not scheduled to run again Use this option for tasks that you scheduled to run only one time The Stop the task check box for Schedule Task Completed settings Selects and unselects the option to stop...

Page 104: ...computer is operating on battery power Use this option to prevent excessive power consuming disk access operations and extend the life of your batteries The Stop the task check box for Power Manageme...

Page 105: ...91 Explore Page Functions Clicking the Explore command button on the GoVault data protection software Home page displays the Explore page you can use to find and restore files from a protection plan a...

Page 106: ...gain or pressing the ENTER key the search function displays the search results see figure 66 Table 20 provides a brief description of the search results functions Any calendar date shown in bold font...

Page 107: ...nd collapse the file structure display and look for specific files and folders You can use all of the familiar Windows Explorer file handling functions to perform copy paste or drag and drop restore f...

Page 108: ...d the GoVault cartridge it is archived on A collapse box as in for example or double clicking an expanded file listing Collapses the selected file listing Double clicking or right clicking and selecti...

Page 109: ...Chapter 4 Functional Description Explore Page Functions GoVault Data Protection Software Version 1 0 User s Guide 95 Figure 68 Explore Archive Window Figure 69 Point in Time Restore Dialog...

Page 110: ...ndard Windows Browse For Folder dialog that you can use to specify an alternate location for the restore operation for the Replace existing files list box Opens the Replace existing files list box to...

Page 111: ...isplays the Cartridge page see figure 71 you can use to Check the status of your GoVault cartridges Access the cartridge utilities for Ejecting a cartridge Erasing a cartridge Enabling data encryption...

Page 112: ...rtridge Page Functions Clicking Performs this function Any listed offline cartridge Activates the Remove button deactivates the Edit and Cartridge Utilities buttons and displays the status for the sel...

Page 113: ...available disk space The number of protection plan runs associated with the archive or right clicking the currently available cartridge Displays the cartridge utilities menu Eject Cartridge Ejects th...

Page 114: ...he Set Cartridge Name and Description dialog on the Settings tab of the Settings for Workstation Backup page that you can use to enter or change a name and description for the GoVault cartridge see fi...

Page 115: ...Chapter 4 Functional Description Cartridge Page Functions GoVault Data Protection Software Version 1 0 User s Guide 101 Figure 72 Manage Cartridge Encryption Dialog Figure 73 Settings Tab Display...

Page 116: ...nal options for new media detection and cartridge rotation reminders see figure 74 Table 24 provides a brief description of the Options functions Clicking Performs this function In the Name text box A...

Page 117: ...Page Functions Clicking Performs this function Displays the Set New Cartridge Action dialog that you can use to specify the default behavior when the GoVault data protection software detects that a ne...

Page 118: ...mind me to rotate a cartridge activates the selection box that you can use to specify a number of days after a cartridge is inserted 1 to 31 Remind me to rotate a cartridge after it is used by a prote...

Page 119: ...5 Figure 75 Set Cartridge Rotation Reminder Dialog Results Page Functions Clicking the Results command button on the GoVault data protection software Home page displays the Results page you can use to...

Page 120: ...g a collapsed plan listing Expands the selected plan listing to show the results for each run of the protection plan A collapse box or double clicking an expanded plan listing Collapses the selected p...

Page 121: ...tware Version 1 0 User s Guide 107 Figure 77 Archive Activity Result Details Opens a text file listing of the log file generated at the end of the selected protection plan action see figure 78 Display...

Page 122: ...until an Alert condition or an optional reminder condition occurs In those cases clicking the active Alerts command button displays the Alerts page you can use to read and respond to the condition se...

Page 123: ...79 Alerts Page Display Help Page Functions Clicking the Help command button on the GoVault data protection software Home page displays the Help page you can use to access two types of available online...

Page 124: ...ctions Clicking Performs this function Displays the online help file opened to the GoVault Data Protection Features topic Displays the online help file opened to the Best Practices topic Displays the...

Page 125: ...t Help Functions Clicking Performs this function Displays the About GoVault Data Protection display that provides the Version number of the GoVault data protection software and all of its installed so...

Page 126: ...Developing Protection Plans on page 114 Using Windows System Recovery on page 116 Selecting GoVault Cartridges Four key factors to consider when determining the capacity of your GoVault cartridges and...

Page 127: ...r if you have multiple folders with duplicate copies of the same file then multiple backups over a period of time can produce a virtual data compression ratio of 20 1 or more If you mostly add new fil...

Page 128: ...d when it is time to find and restore files Long term Archive Considerations 5 When a GoVault cartridge becomes filled to capacity and is no longer viable for additional protection plan runs you have...

Page 129: ...ure the types of files and the frequency of updates and new file creation activities and develop multiple protection plans to fit the operational aspects of your business Supporting Subsequent Restore...

Page 130: ...trusted domain Using Windows System Recovery The GoVault data protection software is a data protection application intended to backup and recover your important data files It is not intended and will...

Page 131: ...iles on page 120 What happens when I do an Everything restore on page 121 When should I rotate my cartridges on page 121 What should I do when my cartridge is nearly full on page 122 When should I use...

Page 132: ...tion designed for use with removable GoVault cartridges To better optimize the long term storage of digital content the GoVault data protection software uses innovative technology to virtually elimina...

Page 133: ...ost important files several times a day to protect against an accidental deletion or a virus attack You can also designate specific cartridges for specific protection plans This is handy if you have m...

Page 134: ...will be archived on the GoVault cartridge The best approach would be to perform an Everything backup first and then create other protection plans to store only the changes to your most important data...

Page 135: ...to an existing disk for safety reasons files that are currently open will not be restored This could lead to some inconsistency after the restore task completes To reduce the number of affected files...

Page 136: ...idge specifically for those days and the third cartridge is used sometime between those days You could create a cartridge rotation scheme based on the types of files you have stored on your local and...

Page 137: ...of a single GoVault cartridge When should I use Windows System Recovery instead of the GoVault data protection software Windows System Recovery protects the operating system and most installed applic...

Page 138: ...ll automatically back up all of your local Outlook e mail files You can restore your Outlook pst file to an alternate folder and open it there to view the e mail files from that point in time You can...

Page 139: ...checks are performed just as if you were exploring the original disk User encrypted files and folders will show in green font color and you will be able to access encrypted files for which you have a...

Page 140: ...data protection for your system The ViewStor service provides a simplified interface to archived data and allows you to use Windows Explorer to quickly find files and folders for all saved points in t...

Page 141: ...The ArchiveIQ for GoVault ViewStor service failed to start You will not be able to Explore or Search for archived files without this service This message indicates that there may be a conflict on a po...

Page 142: ...ient and is usually open as a default setting In rare occasions an application or Windows OS setting might also be using port 80 and causing a conflict If you still see the message The ArchiveIQ for G...

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