Appendix A
Frequently Asked Questions
GoVault™ Data Protection Software, Version 1.0 User’s Guide
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• You can explore a plan using the same Windows Explorer interface
you are already familiar with. You can explore files by viewing the
files directly on the cartridge and drag and drop them from the
cartridge.
• You can restore the entire plan using a simple restore interface.
For safety reasons, the GoVault data protection software will never
replace a newer file with a previous version unless specifically instructed
to do so.
What happens when I do an Everything restore?
The GoVault data protection software is not intended to provide full
recovery to a blank system disk. If you choose to restore all of your files,
including system files, to an existing disk, for safety reasons, files that are
currently open will not be restored. This could lead to some inconsistency
after the restore task completes.
To reduce the number of affected files, always close all applications
except the GoVault data protection software before restoring your disk.
You can choose to restore just the missing files, restore files that are older,
or only restore files that are different. You can use the latter option if you
suspect that some files have been changed by a virus attack, or if you
need to get back to previous versions.
When should I rotate my cartridges?
The use of multiple cartridges to store your valuable data is considered a
best practice. You should rotate your cartridges at least once a week by
removing the active cartridge from the GoVault dock, replacing it with
another one and storing the rotated cartridge in a safe off-site location
until you are ready to do the next rotation.
