June 18, 2014
7082-132C
23
MT. VERNON E2 INSERT
Symptom
Possible Cause
Corrective Action
Appliance starts and stops frequently
when operating in the remote mode
Area where the thermostat is placed
affects temperature.
Check thermostat proximity to doors
and windows
Thermostat located in tight spaces
effecting the on/off cycling of the
appliance.
Inspect remote thermostat location
and make sure it is not close to a
surface that heats and cools quickly.
Remote thermostat SWING function
is set too low
Raise the thermostat swing tempera-
ture (see remote function section for
instructions)
Slow or smoky start-up and/or lazy
fl ame
Dirty fi repot, exhaust path, and/or
venting system.
Clean entire appliance including:
fi repot, ash build up in fi rebox, fi repot
area, behind baffl e, fi rebox, exhaust
blower, venting, and ashpan.
Not enough combustion air
Adjust the trim (see trim adjustment
section)
Misaligned igniter
Center the igniter in the chamber
Wet fuel or poor quality fuel
Replace wood pellet fuel
Convection blower fails to start
Convection Blower is jammed
Clean and un-jam the blower
Not electrically connected
Connect the blower wires to its
respective power wires
Blower is defective
Replace blower
Exhaust probe not sensing correct
temperature
Secure the exhaust probe to exhaust
blower housing – keeping its wire
away from hot surfaces
Control board is defective.
Replace control board
Convection Blower fails to shut off
Wire short between blower and
ground - Control board is defective
Repair wire and replace control
board
Exhaust blower fails to start and/or
red fl ashes 6X – indicating a exhaust
encoder alarm.
Exhaust blower is jammed
Clean, and un-jam the blower
Not electrically connected
Connect the blower wires to its
respective power wires
Blower is defective
Replace blower
Control board or dial control is
defective.
Unplug dial control, if exhaust blower
runs, dial control is defective. If
exhaust blower
does not
run with dial
control unplugged, replace control
board.
Exhaust Blower fails to shut off
Wire short between blower and
ground - Control board is defective
Repair wire and replace control
board
Feed Motor fails to shut off
Wire short between ground and:
feed motor, vacuum switch, hopper
switch, or safety snap disc
Repair wire(s) and replace control
board
Control board is defective
Replace control board
Convection Blower makes noise
Convection blower is dirty causing
an out-of-balance condition
Clean blower impellers
Igniter does not turn off
Wire short between igniter and
ground – Control board is defective
Repair wire and replace control
board
Unit fails to shut off
Thermostat, while operating in
THERMO mode, does not meet set
point temperature
Reduce thermostat set point tem-
perature to something less than its
local temperature
Remote thermostat is set to “ON” –
not set in THERMO mode
Set the thermostat to THERMO and
its set point lower than the local
temperature or set the thermostat to
“OFF”
The remote receiver is set to “ON”
Set the three-way-switch on the
receiver to “REMOTE”
