QNAP TVS 72N Series User Manual Download Page 2

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Contents

About this Guide........................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3

2. Product Overview

Safety Information.......................................................................................................................................12
Installation Requirements........................................................................................................................... 13
Setting Up the NAS.....................................................................................................................................13

3. Hardware Installation

Drive Installation......................................................................................................................................... 15

Installing 3.5-inch Drives on 3.5-inch Trays............................................................................................15
Installing 2.5-inch Drives on 3.5-inch Trays............................................................................................18
Installing M.2 Solid-state Drives............................................................................................................. 20

Installing Expansion Cards......................................................................................................................... 25
Replacing Memory Modules....................................................................................................................... 30

4. QTS Installation

Installing QTS Using Qfinder Pro................................................................................................................34
Installing QTS Using the Cloud Key........................................................................................................... 35
Installing QTS Using an HDMI Connection.................................................................................................37

5. Basic Operations

LEDs........................................................................................................................................................... 43
Audio Alert.................................................................................................................................................. 45

6. Troubleshooting

Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 47

TVS-x72N User Guide

Summary of Contents for TVS 72N Series

Page 1: ...TVS x72N TVS 672N TVS 872N User Guide Document Version 3 29 06 2020 ...

Page 2: ...d state Drives 20 Installing Expansion Cards 25 Replacing Memory Modules 30 4 QTS Installation Installing QTS Using Qfinder Pro 34 Installing QTS Using the Cloud Key 35 Installing QTS Using an HDMI Connection 37 5 Basic Operations Power Button 38 Reset Button 38 USB One Touch Copy Button 39 LCD Panel 39 Viewing TCP IP Settings 39 Configuring TCP IP Settings 40 Viewing Drive Information 40 Viewing ...

Page 3: ... Resources 47 7 Glossary CloudKey 49 CloudLink 49 myQNAPcloud 49 myQNAPcloud ID 49 Qfinder Pro 49 QTS 49 8 Notices Limited Warranty 50 Disclaimer 50 GNU Public License 50 CE Notice 58 FCC Notice 58 VCCI Notice 59 BSMI Notice 59 SJ T 11364 2006 59 2 ...

Page 4: ...s that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings...

Page 5: ...VS 872N 8 Intel Core i3 8100T Single Component TVS 672N TVS 872N Processor CPU Intel Core i3 8100T Frequency 4 core 4 thread 3 1 GHz Architecture x86 64 bit Encryption engine AES NI Graphics Intel UHD Graphics 630 graphics processor Tip You can install a graphics card in the PCIe slot Memory Pre installed memory 4 GB RAM 2 x 2 GB SODIMM DDR4 8 GB RAM 2 x 4 GB SODIMM DDR4 Memory slots 2 x SODIMM DD...

Page 6: ...he following M 2 SSDs SSD cache drives Optional M 2 SSDs installed on an M 2 SSD expansion card Network 5 Gigabit Ethernet ports 1 x 5 GbE RJ45 Note The 5 GbE RJ45 Gigabit Ethernet port provides five network connection speeds 5G 2 5G 1G 100M and multi gigabit Gigabit Ethernet ports 2 x 1 GbE RJ45 External I O Ports Expansion Slots PCIe slots 1 x PCIe Gen 3 0 x16 1 x PCIe Gen 3 0 x4 Tip For the lis...

Page 7: ...9 6 mm 7 41 x 10 40 x 11 01 inch 188 2 x 329 3 x 279 6 mm 7 41 x 12 96 x 11 01 inch Net weight 6 55 kg 14 44 lbs 7 06 kg 15 56 lbs Others Power supply unit 1 x 250W 100 240V AC 50 60 Hz Warning To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly grounded electrical outlet System battery CR2032 lithium battery 3V 225 mAh Warning To avoid potential ...

Page 8: ... Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Security slot Kensington security slot Tip Model specifications are subject to change without prior notice To see the latest specifications go to https www qnap com Package Contents Item Quantity TVS x72N NAS 1 Power cord 1 Ethernet cables 3 x RJ45 Screws for...

Page 9: ... TVS 872N No Component No Component 1 LCD panel 7 USB One Touch Copy button 2 Enter button 8 IR sensor 3 Select button 9 M 2 SSD LEDs 4 Drive LEDs 10 USB LED 5 Power button 11 LAN LED TVS x72N User Guide Product Overview 8 ...

Page 10: ...System fan 1 10 USB 3 1 Gen 2 Type C ports 3 System fan 2 11 USB 3 0 Type A port 4 Kensington security slot 12 Ethernet port 5GbE RJ45 1 5 Ethernet port GbE RJ45 2 13 HDMI 2 0 port 6 Ethernet port GbE RJ45 3 14 PCIe full height cover 2 7 3 5 mm line out jack 15 Reset button 8 3 5 mm dynamic microphone jack 16 PCIe full height cover 1 TVS x72N User Guide Product Overview 9 ...

Page 11: ... C ports 3 System fan 1 11 USB 3 0 Type A port 4 System fan 2 12 Ethernet port 5GbE RJ45 5 Ethernet port GbE RJ45 1 13 HDMI 2 0 port 6 Ethernet port GbE RJ45 2 14 PCIe full height cover 2 7 3 5 mm line out jack 15 Reset button 8 3 5 mm dynamic microphone jack 16 PCIe full height cover 1 TVS x72N User Guide Product Overview 10 ...

Page 12: ... image does not show the chassis No Component No Component 1 PCIe 3 0 x16 slot 1 4 M 2 SSD slot 2 2 PCIe 3 0 x4 slot 2 5 Memory slot 1 3 M 2 SSD slot 1 6 Memory slot 2 Drive Numbering TVS x72N User Guide Product Overview 11 ...

Page 13: ...es should have physical access to the device To avoid potential injury or damage to components ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly ground...

Page 14: ...C 32 F to 104 F Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Flat anti static surface without exposure to direct sunlight liquids or chemicals Free from objects that may obstruct NAS ventilation or apply pressure to the NAS or power cord Hardware and peripherals Storage drives For details on compatible drives go to https www qnap com compatibility Network cable Tools P...

Page 15: ...h Drives on 3 5 inch Trays Installing 2 5 inch Drives on 3 5 inch Trays Installing M 2 Solid State Drives 3 Connect the power cord and all applicable cables 4 Power on the NAS 5 Install QTS For details see QTS Installation 6 Log on to QTS TVS x72N User Guide Product Overview 14 ...

Page 16: ... drives Installing 3 5 inch Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Slide the lock down b Pull the handle to release the tray c Pull the tray out 3 Install a drive on the tray a Remove the fastening panels from the sides of the drive t...

Page 17: ...e tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels d Attach the screws to further secure the drive TVS x72N User Guide Hardware Installation 16 ...

Page 18: ...attaching the screws to the drive trays when transporting the NAS 4 Load the tray into the bay a Insert the tray into the bay b Push the handle c Slide the lock up 5 Power on the NAS TVS x72N User Guide Hardware Installation 17 ...

Page 19: ...rostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Slide the lock down b Pull the handle to release the tray c Pull the tray out 3 Install a drive on the tray a Remove the right fastening panel from the drive tray TVS x72N User Guide Hardware Installation 18 ...

Page 20: ...hat the holes on the bottom of the drive are aligned with the holes on the bottom of the tray c Attach the screws 4 Load the tray into the bay a Insert the tray into the bay b Push the handle TVS x72N User Guide Hardware Installation 19 ...

Page 21: ... to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components Note The TVS x72N has two M 2 SSD slots For a list of compatible M 2 SSDs go to https www qnap com compatibility QNAP recommends installing heatsinks on M 2 SSD controllers to enhance cooling efficiency and ...

Page 22: ...the chassis b Slide the cover back c Lift the cover until it is completely detached from the chassis 5 Position the NAS on its right side 6 Install a heatsink on the M 2 SSD controller a Locate the controller on the M 2 SSD Note The location of the controller varies depending on the model and manufacturer of the M 2 SSD For details refer to the documentation or contact the manufacturer b Remove th...

Page 23: ...c Install the heatsink on the controller 7 Install the M 2 SSD a Pull out the pushpin TVS x72N User Guide Hardware Installation 22 ...

Page 24: ...b Insert the M 2 SSD c Insert the pushpin to secure the drive TVS x72N User Guide Hardware Installation 23 ...

Page 25: ...own until it is completely connected to the chassis b Slide the cover forward c Attach the screws to the back of the NAS 10 Connect all cables and external attachments 11 Connect the power cord to the electrical outlet 12 Power on the NAS TVS x72N User Guide Hardware Installation 24 ...

Page 26: ...an blades Other moving components Keep your hands and other body parts away from other moving components 1 Check the expansion cards and brackets supported by your model on the QNAP website a Go to www qnap com compatibility b Click Search by NAS c Specify the number of bays and the specific model of your NAS d Under Category select the component or device type e Locate a specific component or dev...

Page 27: ...o components ensure that the drives and other internal system components have cooled before touching them a Disconnect the power supply cables b Remove the screws that secure the unit to the chassis c Remove the unit from the chassis TVS x72N User Guide Hardware Installation 26 ...

Page 28: ...screw that secures the cover to the chassis b Pull the cover away from the slot 8 Install the expansion card a Hold the expansion card by the edges b Insert the card into the slot c Attach the screw TVS x72N User Guide Hardware Installation 27 ...

Page 29: ...9 Install the power supply unit a Install the unit on the chassis b Attach the screws that secure the unit to the chassis TVS x72N User Guide Hardware Installation 28 ...

Page 30: ...n until it is completely connected to the chassis b Slide the cover forward c Attach the screws to the back of the NAS 11 Connect all cables and external attachments 12 Connect the power cord to the electrical outlet 13 Power on the NAS TVS x72N User Guide Hardware Installation 29 ...

Page 31: ...e to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disco...

Page 32: ... the module b Verify that the module has tilted upward and is completely released from the slot c Hold the module by the edges and then carefully slide it out of the slot Warning Attempting to remove a module that is not completely released may damage the module and the motherboard TVS x72N User Guide Hardware Installation 31 ...

Page 33: ...the metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place 8 Place the NAS in its normal upright position 9 Load each drive tray back into the NAS a Slide the tray into the drive bay TVS x72N User Guide Hardware Installation 32 ...

Page 34: ...nect the power cord to the electrical outlet 12 Power on the NAS 13 Verify that the module is recognized by the NAS a Log on to QTS as administrator b Go to Control Panel System System Status Hardware Information c Check the value for Total memory TVS x72N User Guide Hardware Installation 33 ...

Page 35: ...on the NAS Log into your myQNAPcloud account Use CloudLink to remotely access your NAS Complete the steps in the Smart Installation Guide wizard For details see Installing QTS Using the Cloud Key Computer or mobile device Network cable myQNAPcloud account CloudKey Local installation If the NAS supports HDMI output you can do the following Connect the NAS to the required hardware Complete the steps...

Page 36: ...ASCII characters 7 Click Next 8 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 9 Click Next 10 Select Obtain an IP address automatically DHCP 11 Click Next 12 Select the types of devices that you will use to access shared folders on the NAS 13 Click Next 14 Review the settings 15 Click A...

Page 37: ...be disabled on your NAS after initialization You can enable it by connecting to QTS through LAN and then installing CloudLink 7 Click Next The Smart Installation Guide opens in the default web browser 8 Click Start Smart Installation Guide 9 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but canno...

Page 38: ...art Installation Guide appears 4 Select Start Smart Installation Guide 5 Select No skip this process Enabling the multimedia functions allows you to install multimedia applications after configuring the disks in Storage Snapshots For details on enabling multimedia functions on QTS see the System Administration section of the QTS User Guide 6 Select Configure later For details on configuring disks ...

Page 39: ...nresponsive Reset Button Operation User Action Result Basic system reset Press and hold the button for 3 seconds The following settings are reset to default System administrator password admin TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System ...

Page 40: ...you to perform the following operations Restart and power off the NAS Configure or change the LCD panel password View and configure network settings View information on the system physical disks and volumes Viewing TCP IP Settings You can view the following settings for each network adapter on the NAS IP address Subnet mask Default gateway Primary DNS Secondary DNS 1 Press Enter or Select The pane...

Page 41: ...gure the settings Button Usage Enter Display a configuration screen Move to the next item on a configuration screen Select Move to the next item on a menu Modify a value on a configuration screen Viewing Drive Information The LCD panel can display the temperature and capacity of each drive installed in the NAS 1 Press Enter or Select The panel displays the NAS name and QTS version 2 Press and hold...

Page 42: ...nter or Select The panel displays the NAS name and QTS version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 4 System 4 Press and hold Enter The panel displays the CPU and system temperature 5 Press and hold Select The panel displays the system fan speed Powering Off the NAS 1 Press Enter or Select The panel...

Page 43: ...d Specify a password Specify a password with 1 to 8 characters The password can only contain numbers 0 to 9 To remove the password leave the password field blank Button Usage Enter Move to the next item in the New Password screen Select Change a number in the New Password and Verify Password screens 7 Press Enter The NAS saves the password LCD Error Messages System Message Description Sys Fan Fail...

Page 44: ... unmounted Vol1 Nonactive Volume1 is inactive LEDs LEDs indicate system status and related information when the NAS is powered on The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network For details on the location of the LEDs see Front Panel TVS x72N User Guide Basic Operations 43 ...

Page 45: ...he data A bad sector was detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read Hardware self test error Flashes red every 0 5 seconds The NAS is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green every 0 5 seconds The NAS is starting up The NAS is not configured A drive is not form...

Page 46: ...ed Data is being copied to or from a USB or eSATA device Blue A USB device is detected in the front USB port Off No USB device is detected The NAS has finished copying data to or from the USB device connected to the front USB port Audio Alert Duration Frequency Description Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button T...

Page 47: ...t to reach its full capacity The disk volume has reached its full capacity The drives are in degraded mode The user started the drive rebuilding process A drive is plugged in or out 1 The NAS was powered off by force shutdown hardware shutdown The NAS was powered on successfully and is ready TVS x72N User Guide Basic Operations 46 ...

Page 48: ...AID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Snapshots Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the failed drive from the drive tray ...

Page 49: ...Resource URL Documentation https docs qnap com Helpdesk https helpdesk qnap com Downloads https download qnap com Community Forum https forum qnap com TVS x72N User Guide Troubleshooting 48 ...

Page 50: ...lex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TVS x72N User Guide Glossary 49 ...

Page 51: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 52: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 53: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licens...

Page 54: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 55: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 56: ...covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless ...

Page 57: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 58: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 59: ...talled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference ...

Page 60: ...有泄漏或突变的年限本产品可能包含有较短的环境友好使用期限的可替换元件像是电池或灯管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 TVS x72N User Guide Notices 59 ...

Page 61: ...部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TVS x72N User Guide Notices 60 ...

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