background image

 

 

Beep alarm: All NAS models 

 

The beep alarm can be disabled in “Control Panel” > “System Settings” > “Hardware”. 

Beep sound 

Number of Times 

Description 

Short beep (0.5 sec) 

1.

 

The NAS is starting up.  

2.

 

The NAS is being shut down 
(software shutdown). 

3.

 

The user presses the reset button to 
reset the NAS. 

4.

 

The system firmware has been 
updated. 

Short beep (0.5 sec) 

The NAS data cannot be copied to the 
external storage device from the front 
USB port. 

Long beep (1.5 sec) 

3, every 5 min 

The system fan is out of function. 

Long beep (1.5 sec) 

1.

 

The disk volume is going to be full. 

2.

 

The disk volume has reached its full 
capacity. 

3.

 

The hard drives on the NAS are in 
degraded mode. 

4.

 

The user starts the hard drive 
rebuilding process. 

5.

 

A hard drive is plugged in or out. 

1.

 

The NAS is turned off by force 
shutdown (hardware shutdown).  

2.

 

The NAS has been turned on and is 
ready. 

 

  

 

 

Summary of Contents for Turbo NAS TVS-1271U-RP

Page 1: ...QNAP Turbo NAS TVS x71 Series Hardware User Manual 2014 QNAP Systems Inc All Rights Reserved ...

Page 2: ...support certain functions dedicated to specific models All features functionality and other product specifications are subject to change without prior notice or obligation Information presented is subject to change without notice No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means mechanical electronic photocopying recording or othe...

Page 3: ...ccompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any individual or entity Note 1 Back up your system periodically to avoid any potential data loss QNAP disclaims any responsibility of all sorts of data loss or r...

Page 4: ...limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio...

Page 5: ... communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determine d by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increa...

Page 6: ...ctions must be strictly followed Failure to do so could result in injury to human body or death Caution This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage disk damage or product damage ...

Page 7: ...urbo NAS RAM Module Installation 19 5 1 TVS 471U RP TVS 871U RP TVS 1271U RP 19 5 2 TVS 471 TVS 671 TVS 871 21 Chapter 6 Install a mSATA module on the NAS 24 Chapter 7 Expansion Card Installation 26 7 1 26 TVS 471U RP TVS 871U RP TVS 1271U RP 26 7 2 TVS 471 TVS 671 TVS 871 27 Chapter 8 Hot swap Hard Drives 30 Chapter 9 RAID Recovery 32 Chapter 10 Install Power Supply Unit 34 Technical Support 37 A...

Page 8: ... any liquid 8 Do not place the NAS on any uneven surface to avoid falling off and damage 9 Make sure the voltage is correct in the location where the NAS is installed Contact the distributor or the local power supply company for the information 10 Do not place any object on the power cord 11 Do not attempt to repair the NAS in any occasions Improper disassembly of the product may expose the users ...

Page 9: ...ssor Intel 4th Generation Core i3 dual core processor Intel 4th Generation Core i5 quad core processor Memory 4GB DDR3 RAM 4GB DDR3 RAM 8GB DDR3 RAM Flash 512MB USB DOM 512MB USB DOM 512MB USB DOM CPU replaceable No No No Memory replaceable Yes Yes Yes Number of LONG DIMM slots 4 4 4 Number of hard drive slots 8 8 8 Number of PCIe slots 2 2 2 Number of internal cache ports 2 2 2 System TVS 1271U R...

Page 10: ...ore processor Intel 4th Generation Pentium dual core processor Intel 4th Generation Pentium dual core processor Memory 4GB DDR3 RAM 4GB DDR3 RAM 4GB DDR3 RAM Flash 512MB USB DOM 512MB USB DOM 512MB USB DOM CPU replaceable No No No Memory replaceable Yes one is replaceable Yes one is replaceable Yes one is replaceable Number of SO DIMM slots 2 2 2 Number of hard drive slots 4 6 8 Number of PCIe slo...

Page 11: ...em TVS 671 i5 TVS 871 i5 TVS 871TB i5 TVS 871 i7 TVS 871PT i7 CPU Intel 4th Generation Core i5 quad core processor Intel 4th Generation Core i5 quad core processor Intel 4th Generation Core i5 quad core processor Intel 4th Generation Core i7 quad core processor Intel 4th Generation Core i7 quad core processor Memory 8GB DDR3 RAM 8GB DDR3 RAM 16GB DDR3 RAM 16GB DDR3 RAM 16GB DDR3 RAM Flash 512MB US...

Page 12: ...c Basic system reset 3 sec Press the reset button for 3 seconds a beep sound will be heard The following settings are reset to default System administration password admin TCP IP configuration Obtain the IP address settings automatically via DHCP TCP IP configuration Disable Jumbo Frame TCP IP configuration If port trunking is enabled dual LAN models only the port trunking mode will be reset to Ac...

Page 13: ...http www qnap com for details ...

Page 14: ...oes by web based system reset in Control Panel System Settings Backup Restore Restore to Factory Default except all the data are reserved The settings such as the users user groups and the network share folders previously created will be cleared To retrieve the old data after the advanced system reset create the same network share folders on the NAS and the data will be accessible again ...

Page 15: ...opy button To use this function follow the steps below 1 Make sure a hard drive is installed and formatted on the NAS The default network share Qusb or Usb is created 2 Turn on the NAS 3 Configure the behavior of the Copy button on Backup Station External Backup USB one touch copy page 4 Connect the USB storage device to the front USB port of the NAS 5 Press the Copy button The USB LED will flash ...

Page 16: ...Online RAID level migration is in process Red 1 The hard drive is invalid 2 The disk volume has reached its full capacity 3 The disk volume is going to be full 4 The system fan is out of function 5 An error occurs when accessing read write the disk data 6 A bad sector is detected on the hard drive 7 The NAS is in degraded read only mode 2 member drives fail in a RAID 5 or RAID 6 configuration the ...

Page 17: ... detected 2 The NAS has finished copying the data to or from the USB device connected to the front USB port 10 GbE Green Green The 10GbE network expansion card is installed Off No 10GbE network expansion card is installed HDD Red Green Flashes red The NAS is being accessed from the network Red A hard drive read write error occurs Flashes green The disk data is being accessed Green The hard drive c...

Page 18: ...ed Short beep 0 5 sec 3 The NAS data cannot be copied to the external storage device from the front USB port Long beep 1 5 sec 3 every 5 min The system fan is out of function Long beep 1 5 sec 2 1 The disk volume is going to be full 2 The disk volume has reached its full capacity 3 The hard drives on the NAS are in degraded mode 4 The user starts the hard drive rebuilding process 5 A hard drive is...

Page 19: ...NAS to upgrade the memory The total memory will be shown in System Information of the administration page 5 1 TVS 871U RP TVS 1271U RP 1 Follow the steps below to install a RAM module on the NAS 2 Turn off the NAS Disconnect the power adaptor network cable s and any other connectors or cables from the NAS 3 Before installing the memory module put on an antistatic wrist strap to prevent electrostat...

Page 20: ...y by pulling them out of the sides of the RAM slot 6 Grasp the edge of the RAM module Align the notch on the gold edge of the RAM module with the notch in the RAM slot Insert the RAM module to the RAM slot until it cannot go any further ...

Page 21: ...the NAS 1 Turn off the NAS Disconnect the power adaptor network cable s and any other connectors or cables from the NAS 2 Before installing the memory module put on an antistatic wrist strap to prevent electrostatic discharge The crocodile clip should be connected to the ground 3 Loosen the three screws on the rear of the NAS ...

Page 22: ...e memory slot Slide the memory module to the slot at a 45 degree angle approximately 7 Gently press the memory module into the slot until it is seated fully 8 Rotate the memory module towards the motherboard until the securing clips clicks into place 9 Close the case cover and fasten the screws Connect the power adaptor and cables back to the NAS ...

Page 23: ...check that the memory module is recognized by the NAS power up the NAS and login the web interface as an administrator Go to System Status System Information and check the total memory in Hardware Information ...

Page 24: ...TA module on the NAS Failure to do so could result in injury to human body or death 3 The mSATA modules function supports only on TVS 871U RP TVS 1271U RP 1 Remove the top cover as the steps in Chapter 5 1 2 Grasp the edge of the mSATA module Align the notch on the gold edge of the mSATA module with the notch in the mSATA slot Insert the mSATA module to the mSATA slot until it cannot go any furthe...

Page 25: ...3 Press insert the module fixing 4 Replace the cover and tighten the rear screws ...

Page 26: ...etwork or other expansion 7 1 TVS 871U RP TVS 1271U RP 1 Turn off the NAS Disconnect the power adaptor network cable s and any other connectors or cables from the NAS 2 Before installing the network expansion card put on an antistatic wrist strap to prevent electrostatic discharge The crocodile clip should be connected to the ground 3 Remove the top cover as the steps in Chapter 5 1 4 Loosen the s...

Page 27: ...CP IP and check the total number of network interfaces 8 2 TVS 471 TVS 671 TVS 871 1 Turn off the NAS Disconnect the power adaptor network cable s and any other connectors or cables from the NAS 2 Before installing the network expansion card put on an antistatic wrist strap to prevent electrostatic discharge The crocodile clip should be connected to the ground 3 Remove the top cover as the steps i...

Page 28: ...ews of power supply as below pictures to remove the power supply b Install the expansion card to the PCIe slot until it cannot go any furthe c d Fasten 5 screws of power supply as below pictures to install power supply properly ...

Page 29: ...e Fasten the screw of expansion card and top cover For TVS 671 TVS 871 a Install the expansion card to the PCIe slot until it cannot go any further b Fasten the screw of expansion card and top cover ...

Page 30: ...to misuse or improper installation of hard disks in any occasions for any reasons Note that if a hard drive new or used which has never been installed on the NAS before is installed the hard drive will be formatted and partitioned automatically and all the disk data will be cleared System Supports 3 5 inch SATA Hard Drives Supports 2 5 inch SATA Hard Drives Supports SSD Supports Hot swappin g Hard...

Page 31: ...a new hard drive to replace the failed one The capacity of the new hard drive should be the same as or larger than the failed hard drive 4 Unplug the failed drive from the NAS Wait for about 20 seconds or until the server beeps twice 5 Remove the failed drive from the drive tray 6 Install the new hard drive on the drive tray Insert it to the NAS 7 The server should beep 1 5 seconds twice 8 Check t...

Page 32: ...ver an inactive RAID group on the NAS 1 Make sure the volume status of the RAID group is Not active 2 Install the same hard drives which have been formerly removed from the NAS back to the same hard drive slots 3 Go to Storage Manager Storage Pools Select the degraded or inactive RAID group Click Manage Recover 4 Wait for about 1 minute for the process to complete When finished the NAS data can be...

Page 33: ...ting all the original hard disk drives to the NAS and they can be spun up identified accessed and the hard drive superblock is not damaged N A If re inserting all the original hard disk drives to the NAS and they can be spun up identified accessed and the hard drive superblock is not damaged RAID crash N 2 N 2 failed hard drive and any of the remaining hard drives cannot be spun up or identified o...

Page 34: ...tions should only be performed by an authorized and trained technician To replace a failed power supply unit on the TVS 871U RP TVS 1271U RP Turbo NAS follow the steps below 1 Turn off the NAS 2 Hold the black handler and press and hold the green button firmly ...

Page 35: ...3 Unplug the failed power supply 4 Plug in a new power supply to the NAS 5 Turn on the NAS ...

Page 36: ...to the NAS applied to 1U and 2U models Users can enable redundant power supply mode in Control Panel System Settings Hardware to receive warning alert for the redundant power supply The NAS will beep and record the error messages in System Logs when the PSU is plugged out or fails If only one PSU is installed on the NAS users are suggested NOT to enable this option This function is disabled by def...

Page 37: ...ant messenger Online Support http www qnap com Skype qnapskype Forum http forum qnap com Technical Support in the USA and Canada Email q_supportus qnap com TEL 1 909 595 2782 Address 168 University Parkway Pomona CA 91768 Service Hours 08 00 17 00 GMT 08 00 Pacific Time Monday to Friday ...

Page 38: ...ndix A Product Compliance Class NAS Models FCC CE TVS 471U RP Class A Class A TVS 871U RP Class A Class A TVS 1271U RP Class A Class A TVS 471 Class B Class B TVS 671 Class B Class B TVS 871 Class B Class B ...

Page 39: ...eedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for them if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to prevent others from denyin...

Page 40: ...y program is threatened constantly by software patents States should not allow patents to restrict development and use of software on general purpose computers but in those that do we wish to avoid the special danger that patents applied to a free program could make it effectively proprietary To prevent this the GPL assures that patents cannot be used to render the program non free The precise ter...

Page 41: ...Code The source code for a work means the preferred form of the work for making modifications to it Object code means any non source form of a work A Standard Interface means an interface that either is an official standard defined by a recognized standards body or in the case of interfaces specified for a particular programming language one that is widely used among developers working in that lan...

Page 42: ...content constitutes a covered work This License acknowledges your rights of fair use or other equivalent as provided by copyright law You may make run and propagate covered works that you do not convey without conditions so long as your license otherwise remains in force You may convey covered works to others for the sole purpose of having them make modifications exclusively for you or provide you...

Page 43: ... it from the Program in the form of source code under the terms of section 4 provided that you also meet all of these conditions a The work must carry prominent notices stating that you modified it and giving a relevant date b The work must carry prominent notices stating that it is released under this License and any conditions added under section 7 This requirement modifies the requirement in se...

Page 44: ...conveying of source or 2 access to copy the Corresponding Source from a network server at no charge c Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source This alternative is allowed only occasionally and noncommercially and only if you received the object code with such an offer in accord with subsection 6b d Convey the object code by of...

Page 45: ...t code is in no case prevented or interfered with solely because modification has been made If you convey an object code work under this section in or with or specifically for use in a User Product and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the tra...

Page 46: ...License for material you add to a covered work you may if authorized by the copyright holders of that material supplement the t erms of this License with terms a Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License or b Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Le...

Page 47: ...he third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless and until the copyright holder explicitly and finally terminates your license and b permanently if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation Moreove...

Page 48: ...orresponding Source of the work from the predecessor in interest if the predecessor has it or can get it with reasonable efforts You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License For example you may not impose a license fee royalty or other charge for exercise of rights granted under this License and you may not initiate litigation inc...

Page 49: ...d work in a country or your recipient s use of the covered work in a country would infringe one or more identifiable patents in that country that you have reason to believe are valid If pursuant to or in connection with a single transaction or arrangement you convey or propagate by procuring conveyance of a covered work and grant a patent license to some of the parties receiving the covered work a...

Page 50: ... GNU Affero General Public License into a single combined work and to convey the resulting work The terms of this License will continue to apply to the part which is the covered work but the special requirements of the GNU Affero General Public License section 13 concerning interaction through a network will apply to the combination as such 14 Revised Versions of this License The Free Software Fou...

Page 51: ...of Liability IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MODIFIES AND OR CONVEYS THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERE...

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