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Technical Support 

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Summary of Contents for TS-859 Pro+

Page 1: ...Turbo NAS User Manual Version 3 2 0 Copyright 2009 QNAP Systems Inc All Rights Reserved...

Page 2: ...Systems Inc QNAP exceed the price paid for the product from direct indirect special incidental or consequential software or its documentation QNAP makes no warranty or representation expressed implie...

Page 3: ...aving Time 21 3 1 1 4 Language 22 3 1 1 5 Password Strength 22 3 1 2 Network 23 3 1 2 1 TCP IP 23 3 1 2 2 DDNS 27 3 1 2 3 IPv6 28 3 1 3 Hardware 30 3 1 4 Security 32 3 1 4 1 Security Level 32 3 1 4 2...

Page 4: ...3 2 User Groups 83 3 3 3 Share Folders 84 3 3 3 1 Share Folder 84 3 3 3 2 Folder Aggregation 85 3 3 4 Quota 88 3 4 NETWORK SERVICES 89 3 4 1 Microsoft Networking 89 3 4 2 Apple Networking 91 3 4 3 NF...

Page 5: ...7 2 4 Mac OS X 10 5 159 3 7 3 UPS Settings 165 3 8 SYSTEM STATUS 168 3 8 1 System Information 168 3 8 2 System Service 169 3 8 3 Resource Monitor 170 CHAPTER 4 MULTIMEDIA STATION 171 CHAPTER 5 DOWNLOA...

Page 6: ...6 10 6 SYSTEM TEMPERATURE PROTECTION 219 CHAPTER 11 RAID ABNORMAL OPERATION TROUBLESHOOTING 220 CHAPTER 12 USE THE LCD PANEL 222 TECHNICAL SUPPORT 228 GNU GENERAL PUBLIC LICENSE 229...

Page 7: ...ews in the product package to lock the hard disks in the NAS when installing hard disks for proper operation 7 Do not place the NAS near any liquid 8 Do not place the NAS on any uneven surface to avoi...

Page 8: ...hard disk brands For the HDD compatibility list please visit http www qnap com QNAP disclaims any responsibility for product damage malfunction or data loss recovery due to misuse or improper install...

Page 9: ...front USB device is detected after the device is mounted 2 The NAS has finished copying the data to or from the USB device connected to the front USB port USB Blue Off No USB device can be detected O...

Page 10: ...ashes green every 0 5 sec 1 The NAS is starting up 2 The NAS is not configured 3 The hard drive is not formatted Green The NAS is ready System Status Red Green Off All the hard drives on the NAS are i...

Page 11: ...ort but the data cannot be copied Short beep 0 5 sec long beep 1 5 sec 3 every 5 min The system fan is out of function 2 1 The disk volume is going to be full 2 The disk volume has reached its full ca...

Page 12: ...d the workgroup of the NAS If you cannot find the server browse the whole network to search for the NAS Double click the name of the NAS for connection b Use Run function in Windows Enter NAS name or...

Page 13: ...to check the IP address of the NAS Make sure the NAS is connected to the same subnet of your computer that runs the Finder If you cannot search for the NAS IP please try to connect the NAS to your co...

Page 14: ...14 3 You can select to browse the NAS UI with Standard view or Flow view Standard view Flow view...

Page 15: ...h enables you to configure and manage the server by encrypted transfer To use this function check the box SSL login on the administration page and login the server Note If your NAS is placed behind an...

Page 16: ...16 Chapter 3 Server Administration There are 8 main sections in server administration Click the triangle icon next to the section name to expand the tree and view the items listed under each section...

Page 17: ...nager Download Station Multimedia Station and Surveillance Station you can select the services from the drop down menu or click the icons on the login page After you login the NAS you can click the ic...

Page 18: ...18 3 1 System Administration You can configure the general system settings network settings and hardware settings update the firmware etc in this section...

Page 19: ...mber Assign a port for the system management The default port is 8080 The services which use this port include System Management Web File Manager Multimedia Station and Download Station 9 Enable Secur...

Page 20: ...nt with the actual time when an action occurs 9 Synchronize with an Internet time server automatically You can enable this option to update the date and time of the system automatically with specified...

Page 21: ...Date and Time section will be shown The system time will be adjusted automatically according to the DST Note that if your region does not adopt DST the options on this page will not be available To en...

Page 22: ...If your FTP clients or the OS of your PC does not support Unicode e g Windows 95 98 ME select the language the same as your OS here in order to view the files and directories on the server properly 3...

Page 23: ...ss To use fixed IP address for network connection enter the IP address subnet mask and default gateway z Enable DHCP Server If no DHCP is available on the LAN where the NAS locates you can enable this...

Page 24: ...ime offers the redundancy for higher availability when both interfaces are connected to the same switch that supports Port Trunking Field Description Balance rr Round Robin The packets are transmitted...

Page 25: ...rrent slave If the receiving slave fails another slave takes over the MAC address of the failed receiving slave This mode provides load balancing and fault tolerance Balance alb Adaptive Load Balancin...

Page 26: ...is case enter 0 0 0 0 iv Jumbo Frame Settings MTU Jumbo Frames refer to the Ethernet frames that are larger than 1500 bytes It is designed to enhance Ethernet networking throughput and reduce the CPU...

Page 27: ...cord the new IP address When the user tries to connect the NAS via the host name the DDNS will transfer the recorded IP address to the user The NAS supports the DDNS providers members dyndns org updat...

Page 28: ...tions and RADVD Router Advertisement Daemon for IPv6 RFC 2461 to allow the hosts on the same subnet to acquire IPv6 addresses from the NAS automatically The services on the NAS that support IPv6 inclu...

Page 29: ...ess enter the IP address e g 2001 bc95 1234 5678 prefix length e g 64 and the gateway address for the NAS You may contact your ISP for the information of the prefix and the prefix length 9 Enable Rout...

Page 30: ...ed and green when this function is enabled and the free space of the SATA disk is less than the value The range of the value is 1 51200 MB z Enable alarm buzzer Enable this option The system will soun...

Page 31: ...rate normally when the primary power supply unit fails or is removed accidentally The secondary redundant power supply unit will take over to supply the entire system in such case 1 Login the Turbo NA...

Page 32: ...server are allowed or rejected When the connection of a host server is denied all protocols of that server are not allowed to access the local server After changing the settings click Apply to save th...

Page 33: ...e network access protection enhances the security of the system and prevents unwanted intrusion You can select to block the IP for a certain period of time or forever if the IP fails to login the serv...

Page 34: ...ervers and browsers for secure data transfer You can upload a secure certificate issued by a trusted provider After you have uploaded a secure certificate you can access the administration interface b...

Page 35: ...nter the port number for the SMTP server The default port number is 25 z Sender Enter the sender information z Enable SMTP Authentication If this function is enabled the system would request the authe...

Page 36: ...l You may also add your own SMS service provider by selecting Add SMS Provider on the drop down menu When you select Add SMS service provider you need to enter the name of the SMS provider and the URL...

Page 37: ...arning occurs Enter the email address and mobile phone number to receive the alerts Make sure you have entered the correct SMTP server and the SMSC server settings If you do not want to receive any al...

Page 38: ...e running replication job and execute scheduled system restart or shutdown z Wake on LAN Enable this option to power on the NAS remotely by Wake on LAN Note that if the power connection is physically...

Page 39: ...39...

Page 40: ...e removed to Network Recycle Bin to reserve the files temporarily To enable this function check the box Enable Network Recycle Bin and click Apply The system will create a network share Network Recycl...

Page 41: ...all the settings including the user accounts server name and network configuration etc click Backup and select to open or save the setting file y To restore all the settings click Browse to select a p...

Page 42: ...Logs The NAS can store 10 000 recent event logs including warning error and information messages In case of system malfunction the event logs can be retrieved to analyze the system problems Tip You ca...

Page 43: ...e slightly affected by enabling the event logging Tip You can right click the log on the list of connection logs and select to delete the record or add the IP to banned list and select how long the IP...

Page 44: ...is shown in this page Tip You can right click a log and select to disconnect the IP connection and or add the IP to the block list 3 1 9 4 Syslog Syslog is a standard for forwarding log messages in an...

Page 45: ...ww qnap com Read the release notes carefully to make sure you need to upgrade the firmware Step 2 Before upgrading system firmware back up all disk data on the server to avoid any potential data loss...

Page 46: ...46 Update the system firmware by Finder You can update the system firmware by QNAP Finder Select a NAS model and click Update Firmware from the Tools menu Login as the administrator...

Page 47: ...rmware for the NAS Click Start to update the system Note You can use the Finder to update all the servers of the same model on the same local network Make sure you have administrator access to all the...

Page 48: ...ult click RESET Caution When you press RESET on this page all the drive data user accounts network shares and system settings are cleared and restored to default Please make sure you have backed up al...

Page 49: ...file sharing 9 Qdownload Download The default network share for Download Station 9 Qmultimedia Multimedia The default network share for Multimedia Station 9 Qusb Usb The default network share for data...

Page 50: ...onfiguration Applied NAS Models Single disk volume All models RAID 1 JBOD just a bunch of disks 2 bay models or above RAID 5 RAID 6 RAID 5 hot spare 4 bay models or above RAID 6 hot spare 5 bay models...

Page 51: ...ard disk drives without any parity information and no redundancy is offered The disk capacity equals the number of hard disk drives in the array times the size of the smallest hard drive RAID 1 Mirror...

Page 52: ...e The data are striped across all the drives in a RAID 6 array RAID 6 differs from RAID 5 that a second set of parity information is stored across the member drives in the array It tolerates failure o...

Page 53: ...lable for RAID 1 5 and 6 RAID Recovery When the NAS is configured as RAID 5 or RAID 6 and 2 or 3 hard drives are uplugged from the server accidentally you can plug in the same hard drives into the sam...

Page 54: ...ID Status Not Active N A If re inserting all the original hard disk drives to the NAS and they can be spun up identified accessed and the HDD superblock is not damaged N A If re inserting all the orig...

Page 55: ...5 4 4 Add HDD member RAID 5 8 RAID 5 5 1 Add HDD member RAID 5 6 RAID 5 5 2 Add HDD member RAID 5 7 RAID 5 5 3 Add HDD member RAID 5 8 RAID 5 6 1 Add HDD member RAID 5 7 RAID 5 6 2 Add HDD member RAI...

Page 56: ...Online RAID Capacity Expansion RAID 6 7 RAID 6 8 1 Online RAID Capacity Expansion RAID 6 8 Single 1 1 Online RAID Level Migration RAID 1 2 Single 1 2 Online RAID Level Migration RAID 5 3 Single 1 3 On...

Page 57: ...D 5 7 RAID 1 2 6 Online RAID Level Migration RAID 5 8 RAID 1 2 2 Online RAID Level Migration RAID 6 4 RAID 1 2 3 Online RAID Level Migration RAID 6 5 RAID 1 2 4 Online RAID Level Migration RAID 6 6 RA...

Page 58: ...ard disk information Displays the hard drive details e g model serial number drive capacity SMART information Displays the hard drive S M A R T Any items that the values are lower than the threshold a...

Page 59: ...ume can be unlocked by the following methods Encryption Password Enter the encryption password to unlock the disk volume The default password is admin The password must be 8 16 characters long Symbols...

Page 60: ...below to configure the iSCSI target service on the NAS 1 Click Portal Management tab and enable iSCSI target service Apply the settings 2 When the service is enabled go to Target Management tab to cre...

Page 61: ...61 3 When the wizard is shown select to create an iSCSI target with a mapped LUN an iSCSI target only or an iSCSI LUN only Click Next 4 Create iSCSI target with a mapped LUN Click Next...

Page 62: ...e target name and target alias You may check the options Data Digest and or Header Digest optional These are the parameters that the iSCSI initiator will be verified when it attempts to connect to the...

Page 63: ...et authenticates the initiator using the first set of user name and password The initiator authenticates the target using the Mutual CHAP settings Field User name limitation Password limitation Use CH...

Page 64: ...nytime regardless of the current storage capacity available on the NAS Over allocation is allowed since the storage capacity of the NAS can be expanded by Online RAID Capacity Expansion Instant Alloca...

Page 65: ...65 8 Confirm the settings and click Next 9 When the target and the LUN have been created click Finish...

Page 66: ...the list under the Target Management tab Create more LUN for a target You can create multiple LUN for an iSCSI target Follow the steps below to create more LUN for an iSCSI target 1 Click Quick Config...

Page 67: ...67 2 Select iSCSI LUN only and click Next 3 Select the LUN allocation method Enter the LUN name select the LUN directory and specify the capacity for the LUN Click Next...

Page 68: ...68 4 Select the target to map the LUN to You can also select not to map the LUN for now 5 Confirm the settings and click Next...

Page 69: ...n the LUN has been created click Finish to exit the wizard 7 The LUNs created can be mapped to and unmapped from the iSCSI target anytime You can also unmap the LUN from a target and map it to another...

Page 70: ...ready or connected target Note that the connection from the initiators will be removed Activate an offline target Modify the target settings target alias CHAP information and checksum settings Modify...

Page 71: ...an LUN 1 Select an LUN to unmap from an iSCSI target and click Disable 2 Next click to unmap the LUN The LUN will appear on the Un Mapped iSCSI LUN List Click to map the LUN to another target 3 Select...

Page 72: ...can use the iSCSI initiator installed on your computer Windows PC Mac or Linux to connect to the iSCSI targets and LUN and use the disk volumes as the virtual drives on your computer For the online t...

Page 73: ...the NAS To use this feature click Add a Policy on ADVANCED ACL Enter the policy name the initiator IQN and assign the access right for each LUN created on the NAS z Read only The connected initiator...

Page 74: ...t policy will be applied The system default policy allows read and write access from all the connected iSCSI initiators You can click on the LUN masking list to edit the default policy Note Make sure...

Page 75: ...is function to add the iSCSI targets of other QNAP NAS or storage servers to the NAS as the virtual disks for storage capacity expansion To add a virtual disk to the NAS make sure an iSCSI target has...

Page 76: ...Disk If authentication is required enter the user name and the password Then click Apply Click to format the virtual disk When the status of the virtual disk is Ready you can start to use the virtual...

Page 77: ...rs by default y admin By default the administrator admin has access right to the system administration and cannot be deleted y guest This is a built in user and will not be displayed on the User Manag...

Page 78: ...e following information is required to create a new user 9 User name The user name must not exceed 32 characters It is case insensitive and supports double byte characters such as Chinese Japanese and...

Page 79: ...ort multiple users follow the steps below 1 Click Import Users 2 Check the option Overwrite duplicate users if you want to replace the existing users 3 Select the file of users and click Next 4 A list...

Page 80: ...80 5 The imported user accounts will be shown...

Page 81: ...ion in the following order and separate them by Username Password Quota MB Group Name 3 Go to the next line and repeat the previous step to create another user account Each line indicates one user s i...

Page 82: ...mn B Password Column C Quota MB Column D Group name 3 Go to the next row and repeat the previous step to create another user account Each row indicates one user s information Save the file in csv form...

Page 83: ...s group y everyone All registered users belong to everyone group You cannot delete this group The number of user groups you can create on the NAS varies according to the NAS models Please refer to htt...

Page 84: ...rs for various types of files and provide different file access rights to users or user groups The number of share folders you can create on the NAS varies according to the NAS models Please refer to...

Page 85: ...ugh your NAS Up to 10 share folders can be linked to a portal folder on the NAS Note This function is supported only in Microsoft networking service To use this function follow the steps below 1 Enabl...

Page 86: ...enter the remote folder settings Make sure the share folders are open for public access Note If there is permission control on the share folders you need to join the NAS and the remote servers to the...

Page 87: ...87 5 Upon successful connection you can access the remote folders through the NAS...

Page 88: ...used by each user When this function is enabled and a user has reached the disk quota the user cannot upload any data to the server anymore By default no limitations are set for the users You can mod...

Page 89: ...dows enable this service to access the files on the network share folders Assign a workgroup name 9 Standalone Server Use local users for user authentication 9 AD Domain Member The NAS supports Window...

Page 90: ...n name the login user name and the password 9 WINS server If the local network has a WINS server installed specify the IP address The NAS will automatically register its name and IP address with WINS...

Page 91: ...orks and is assigned with multiple zones assign a zone name to the NAS If you do not want to assign a network zone enter an asterisk to use the default setting This setting is disabled by default 3 4...

Page 92: ...tion SFTP requires SSH to be enabled Only the admin user account can access via SFTP 9 Unicode Support Select to enable or disable Unicode Support The default setting is No Since most FTP clients do n...

Page 93: ...configure the maximum number of FTP connections maximum connections of a single account and the maximum upload download rates of a single connection 9 Respond with external IP address for passive FTP...

Page 94: ...rver via Telnet or SSH encrypted connection only the account admin can login remotely You can use certain Telnet or SSH connection clients for connection e g putty Please make sure you have opened the...

Page 95: ...3 trap addresses SNMP MIB Management Information Base The MIB is a type of database in ASCII text format used to manage the NAS in the SNMP network The SNMP manager uses the MIB to determine the valu...

Page 96: ...96...

Page 97: ...r settings z Configure register_globals Select to enable or disable register_globals The setting is disabled by default When the web program asks to enable php register_globals please enable this opti...

Page 98: ...web Web on the NAS The file index html index htm or index php will be the home path of your web page 4 You can access the web page you upload by entering http NAS IP in the web browser Note that when...

Page 99: ...folders of your NAS as the network drives of a remote PC over the Internet To edit the access right settings please go to Access Right Management Share Folders page To map a share folder on the NAS a...

Page 100: ...100 Next mount the network share folders of the NAS as the network shares on your operating systems by WebDAV Windows XP 1 Right click My Computer and select Map Network Drive...

Page 101: ...101 2 Click Sign up for online storage or connect to a network server 3 Select Choose another network location...

Page 102: ...th the share folder name Note that you should put the at the end of the URL Click Next Format http NAS_IP_or_HOST_NAME SHARE_FOLDER_NAME 5 Enter the user name and its password which has the WebDAV pri...

Page 103: ...103 6 Type a name for this network place...

Page 104: ...104 7 The network place has been created and is ready to be used...

Page 105: ...105 8 Now you can access this share folder anytime through WebDAV A shortcut has also been created in My Network Places...

Page 106: ...to install the Software Update for Web Folders KB907306 and this update is for 32 bit Windows OS only http www microsoft com downloads details aspx FamilyId 17c36612 632e 4c0 4 9382 987622ed1d64 disp...

Page 107: ...107 2 Click Connect to a Web site that you can use to store your documents and pictures...

Page 108: ...108 3 Select Choose a custom network location...

Page 109: ...4 Enter the URL of your NAS with the share folder name Format http NAS_IP_or_HOST_NAME SHARE_FOLDER_NAME 5 Enter the user name and its password which has the WebDAV privilege to access this share fol...

Page 110: ...110 6 Type a name for this network location...

Page 111: ...111 7 The Web folder has been successfully created...

Page 112: ...112 8 You can locate the web folder in the Network Location section in Computer 9 You can access the share folder though this link via HTTP WebDAV...

Page 113: ...OS X Client Operating System Mac OS X Snow Leopard 10 6 1 1 Open Finder Connect to Server and enter the URL of the share folder Format http NAS_IP_or_HOST_NAME SHARE_FOLDER_NAME 2 Enter the user name...

Page 114: ...rough this link via HTTP WebDAV 4 You can also find the mountpoint in the SHARED category in Finder and make it as one of the login items Please note that the instructions above are based on Mac OS X...

Page 115: ...115 Ubuntu Follow the steps below to connect to your NAS via WebDAV on Ubuntu Client Operating System Ubuntu 9 10 Desktop 1 Open Places Connect to Server...

Page 116: ...WebDAV HTTPS for the Service type according to your NAS settings and enter your host information Enter the user name and the password which has the WebDAV privilege to access this share folder Click C...

Page 117: ...117 3 This WebDAV connection has been established successfully a linked folder will be created on the desktop automatically...

Page 118: ...n to the phpMyAdmin management interface SQLite Management SQLiteManager is a multilingual web based tool to manage SQLite databases and can be downloaded from http www sqlitemanager org Please follow...

Page 119: ...rvice When a device is added to the network the UPnP discovery protocol allows the device to advertise its services to the control points on the network By enabling the UPnP Discovery Service the NAS...

Page 120: ...r the network services e g FTP which are running on the NAS without the need to enter the IP addresses or configure the DNS servers Note You will have to activate each service e g FTP on its setup pag...

Page 121: ...r To access the NAS via the web browser enable Web File Manager If the NAS is connected to the Internet and uses a valid IP address you can access files on the server by web browser from anywhere For...

Page 122: ...P download To use download function of the NAS please enable Download Station For further information please refer to Chapter 5 Warning Please be warned against illegal downloading of copyrighted mate...

Page 123: ...s products comparison Comparison_NAS html Note To use this feature on TS x39 509 809 series please update the system firmware with the image file enclosed in the product CD or download the latest syst...

Page 124: ...down your plan of the home network before starting to set up the surveillance system Consider the following when doing so i The IP address of NAS ii The IP address of the cameras Your computer the NAS...

Page 125: ...teway should be set as the LAN IP of the router 192 168 1 100 in this example Then configure the IP address of the second camera as 192 168 1 20 Some cameras provide a utility for IP configuration You...

Page 126: ...y to save the changes Configure the settings of Camera 2 following the above steps After you have added the network cameras to NAS go to the Live View page The first time you access this page by IE br...

Page 127: ...127 To use other functions of the Surveillance Station such as motion detection recording schedule recording and video playback please refer to the online help...

Page 128: ...corresponding LAN IP on your NAT router Change the port settings of NAS and IP cameras The default HTTP port of NAS is 8080 In this example the port is changed to 8000 Therefore you have to access th...

Page 129: ...est to ensure successful connection to the cameras Go to the configuration page of your router and configure the port forwarding as below y Forward Port 8000 to NAS LAN IP 192 168 1 60 y Forward Port...

Page 130: ...t Windows XP in your computer If you are using Windows 7 or Vista the default directory is Documents Snapshot The video recordings will be saved in NASIP Qrecordings or NASIP Recordings Normal recordi...

Page 131: ...are able to find browse and play the music files on the NAS To use the iTunes service make sure you have installed the iTunes program on your computer Enable this service Then upload the music files...

Page 132: ...songs into different playlists If there is no song that matches the rules in the playlist the iTunes client will not show the playlist For detailed operation please refer to the online help When you...

Page 133: ...ame The smart playlists defined earlier will be shown The songs are categorized accordingly You can start to use iTunes to play the music on your NAS Note You can download the latest iTunes software f...

Page 134: ...P 9000 Go to TwonkyMedia Settings Basic Setup to configure the basic server settings The contents on the Qmultimedia or Multimedia folder of the NAS will be shared to the digital media players by defa...

Page 135: ...eaned from Plug and play a technology for dynamically attaching devices to a computer directly The Digital Living Network Alliance DLNA is an alliance of a number of consumer electronics mobile and pe...

Page 136: ...server of another web server in remote site through Internet connection When you disable this option your MySQL Server will only be configured as local database server for the web server of the NAS Af...

Page 137: ...in the web browser y The phpMyAdmin folder is created after the first time installation When you update the firmware the folder remains unchanged Database Maintenance y Reset root password Execute thi...

Page 138: ...load the software package you want to install on NAS to your computer Before installing the QPKG package please unzip the downloaded file To install QPKG browse to select the correct qpkg file and cli...

Page 139: ...tically once the storage device is connected to the NAS Copy Options You can select Copy or Synchronize for the copy options When Copy is selected files are copied from the NAS to the external device...

Page 140: ...140...

Page 141: ...device to the NAS or the other way round by the front one touch copy button To use this function follow the steps below 1 Make sure a hard drive is installed and formatted on the NAS The default netw...

Page 142: ...remote replication The default port number is 873 Note If this server connects to the Internet via a router make sure the specified port for remote replication is opened on the router 9 Enable backup...

Page 143: ...ction is successful or not Note y To use remote replication enable Microsoft Networking service make sure the destination network share and directory have been created and the user name and password a...

Page 144: ...ws amazon com and pay for the service After signing up for an account you need to create at least one bucket root folder on Amazon S3 by an Amazon S3 application We recommend the Mozilla Firefox add o...

Page 145: ...145 4 Specify the local directory on the NAS for replication 5 Enter the replication schedule 6 Click Finish The replication job will be executed according to your schedule...

Page 146: ...p com images products comparison Comparison_NAS html To use this function follow the steps below Configure the settings on the NAS 1 Enable Time Machine support 2 Enter the Time Machine password The p...

Page 147: ...147 Configure the backup settings on Mac 1 Open Time Machine on your Mac and click Select Backup Disk 2 Select the TMBackup on your NAS from the list and click Use for Backup...

Page 148: ...d on the NAS The password is empty by default 4 Upon successful connection the Time Machine is switched ON The available space for backup is shown and the backup will start in 120 seconds The first ti...

Page 149: ...and thumb drives for extended storage Connect the USB device to the USB port of the NAS when the device is successfully detected the details are shown on this page It may take tens of seconds for the...

Page 150: ...USB port of the NAS The NAS detects the printer automatically Up to 3 printers are supported Note y Please connect a USB printer to the server after the software configuration is completed y The NAS...

Page 151: ...Method 1 1 Enter NAS IP in Windows Explorer 2 A printer icon is shown as a network share on the server Double click the icon 3 Install the printer driver 4 When finished you can start to use the netwo...

Page 152: ...delete the ports configured for the previous network printer if any 5 Restart your PC 6 Open Printers and Faxes 7 Click Add a printer and click Next 8 Select Local printer attached to this computer C...

Page 153: ...153 3 7 2 2 Windows Vista Windows 7 Users 1 On the Run menu enter NAS IP 2 Find the network printer icon and double click it...

Page 154: ...154 3 Install the correct printer driver 4 When finished print a test page to verify the printer is ready to use...

Page 155: ...155 3 7 2 3 Mac OS X 10 4 1 On the toolbar click Go Utilities 2 Click Printer Setup Utility...

Page 156: ...156 3 Click Add 4 Press and hold the alt key on the keyboard and click More Printers concurrently...

Page 157: ...r URI the format is smb NAS IP printer name The printer name is found on the Device Configuration USB Printer page e Select Generic for Printer Model f Click Add Note that you must hold and press the...

Page 158: ...158 6 The printer appears on the printer list It is ready to use Note The network printer service of the NAS supports Postscript printer on Mac OS only...

Page 159: ...5 If you are using Mac OS X 10 5 follow the steps below to configure the printer function of the NAS 1 Make sure your printer is connected to the NAS and the printer information is displayed correctly...

Page 160: ...160 2 Go to Network Services Microsoft Networking Enter a workgroup name for the NAS You will need this information later 3 Go to Print Fax on your Mac...

Page 161: ...161 4 Click to add a printer...

Page 162: ...162 5 Select the NAS workgroup and find the printer name 6 Enter the user name and password to access the printer server on the NAS...

Page 163: ...163 7 Select the printer driver...

Page 164: ...164 8 After installing the printer driver correctly you can start to use the printer...

Page 165: ...r the system for about 5 10 minutes depending on the maximum load of the UPS and the number of the loads connected to it You may also configure the system to enter standby mode in case of abnormal AC...

Page 166: ...NAS is powered off it will remain off Comparison of the standby mode and the power off mode Mode Advantage Disadvantage Standby mode The NAS resumes after power recovery If the power outage lasts unt...

Page 167: ...167...

Page 168: ...168 3 8 System Status 3 8 1 System Information You can view the system information e g CPU usage and memory on this page...

Page 169: ...169 3 8 2 System Service You can view current network settings and status of the NAS in this section...

Page 170: ...170 3 8 3 Resource Monitor You can view the CPU usage disk usage and bandwidth transfer statistics of the NAS on this page...

Page 171: ...timedia files or browse photos by thumbnails preview Upload photos by web administration 1 Go to Applications Multimedia Station Enable the service 2 Click Multimedia Station on the top or on the logi...

Page 172: ...to manage the Multimedia Station You can create user accounts to allow the users to access the multimedia files 4 Click Browse to select the multimedia file and then click Upload to upload the file to...

Page 173: ...rver name or server IP to access share folder on the NAS 2 Open the folder Qmultimedia Multimedia Enter the user name and password to login 3 Drag the files and folders to the folder directly Please w...

Page 174: ...to Home Create folder Rename file or folder Select all Select none Delete Support file format list Type File format Picture jpg bmp gif Video wmv wmx wvx avi mpeg mpg mpe m1v mp2 mpv2 mp2v mpa dvr m a...

Page 175: ...humbnail of the picture 2 The information of the photo e g file name resolution size camera producer will be shown on the right You can enter a description for the picture in the box below the photo a...

Page 176: ...Back to previous level Previous image Next image Rotate image anticlockwise Rotate image clockwise Zoom in Zoom out Play slideshow Select the time interval in seconds Click play to play slide show To...

Page 177: ...on the Multimedia Station you can click the thumbnail of the file displayed on the page The file will be played by the default music or video playing program of your PC It is recommended to use Window...

Page 178: ...uthority 1 After logging in as administrator admin click to enter the configuration page for album authority 2 You can view add delete and edit users 3 You can edit the user profile and album access a...

Page 179: ...downloading authorized files only Downloading or distribution of unauthorized materials may result in severe civil and criminal penalty Users are subject to the restrictions of the copyright laws and...

Page 180: ...t files to your local disk and then upload them to the NAS B Add a new FTP HTTP task To run an FTP download task click Add new FTP HTTP task Enter the FTP URL of the download task and select the share...

Page 181: ...task and click BT download property to enable or disable the DHT public network and configure the sharing time after download completes Note If the sharing time larger than 0 hr is set for a download...

Page 182: ...By turning on Protocol Encryption your connections will not be distinguished by these ISPs as BitTorrent connections therefore are unable to block or throttle them and causing slow connections or eve...

Page 183: ...crease or decrease task priority by clicking Increase download priority and Decrease download priority when there are multiple download tasks 9 To delete a running paused or finished task select the t...

Page 184: ...Diagnostic Information To view the diagnostic details of a download task select a task on the list and click Dump Diagnostic Information You can right click the download task to configure the download...

Page 185: ...s downloads as 3 5 for the best download rate 4 The NAS is located behind NAT router The port settings have led to slow BT download rate or no response You may try the following means to solve the pro...

Page 186: ...via LAN or WAN By using QGet you no longer need to login the Download Station web interface of multiple servers and manage the settings one by one Simply install QGet on any computer running Windows...

Page 187: ...187 2 Follow the instructions to install QGet 3 Run QGet from the installed location 4 For the details of using QGet please refer to the online help of the software...

Page 188: ...the service Click Web File Manager on the top or on the login page of the NAS to access the Web File Manager If you login the service from the login page of the NAS you are required to enter the user...

Page 189: ...me move copy or delete files and folders in the network shares Upload file To use this feature please install Adobe Flash plugin for your web browser i Open the folder to upload file to Click ii Click...

Page 190: ...e iii Enter the new file or folder name and click OK Copy files or folders i Select the files or folders to copy ii Click Copy iii Select the destination folder iv Select to skip or overwrite the exis...

Page 191: ...191 Extract files i To extract a zipped file on the NAS right click the zipped file and select Extract ii Select the files to extract and configure the extraction settings...

Page 192: ...icular file types to be excluded from backup The system will filter all the specified file types when backing up data Schedule You can specify a schedule for backing up the data with this option e g 1...

Page 193: ...or 1 Run the NAS CD ROM Select Install NetBak Replicator 2 Follow the steps to install NetBak Replicator 3 Upon successful installation a shortcut icon will be shown on the Desktop Double click the ic...

Page 194: ...o to Access Right Management Share Folders to create a share folder for backup Make sure the share folder is open for everyone access or you login the share folder with an authorized account by NetBak...

Page 195: ...and a share folder on the right NetBak Replicator also supports backup over WAN enter the IP address of the NAS for data backup directly and select a share folder Then click OK 4 Enter the user name...

Page 196: ...named as rpr Select All Select all the items in the window Clear All Clear the selection Select My Document Select all the folders in My Document Open NAS Backup Folder This button allows the users to...

Page 197: ...197 Backup Select the files and folders for backup...

Page 198: ...198 9 Start When you have selected the files for backup to the NAS click Start The program will start to copy the selected files to the specified share folder on the NAS...

Page 199: ...199 9 File Filter Click File Filter on NetBak Replicator main page to select file format to be skipped from backup Then click OK...

Page 200: ...200 9 Schedule Click Schedule on the main page of NetBak Replicator Then check the box Enable Backup Schedule and select the frequency and time for backup Click OK to confirm...

Page 201: ...201...

Page 202: ...system will upload all files or folders to the server instantly for backup when the files or folders are modified Other files will be gray and cannot be selected Click Monitor again to cancel monitor...

Page 203: ...When using this function NetBak Replicator will record all the current settings of the user including whether or not the monitoring function is enabled When the user login again this program will load...

Page 204: ...ginal position Select the location that the data will be restored to b Select new restore position Click to select the directory to restore the data to or select a previously chosen location from the...

Page 205: ...ion If the restoring file existed NetBak Replicator will 9 Overwrite all the files 9 Ask first 9 Skip this file If an error happens in the process of file restoring NetBak Replicator will 9 Stop the r...

Page 206: ...the logs on NetBak Replicator click this button All the logs will be saved as text file b Clear All Click this button to clear all the logs c Option Select the type of logs to be recorded Record all l...

Page 207: ...r will be imported to the NAS automatically The AD users can use the same set of user name and password to login the NAS Joining the QNAP NAS to Windows Server 2003 2008 Active Directory Please follow...

Page 208: ...AD domain information Note z Enter a fully qualified AD domain name e g qnap test com z The AD user entered here must have the administrator access right to the AD domain z The domain administrator p...

Page 209: ...209 Windows 2003 You may check the AD server name and AD domain name in System Properties Windows Server 2008 You may check the AD server name and domain name in Control Panel System...

Page 210: ...to access the NAS firmware version 3 2 0 and above via AFP FTP Web File Manager and WebDAV However if the firmware version of the NAS is earlier than 3 2 0 only local NAS users are allowed to access...

Page 211: ...n Active Directory while your NAS is an AD domain member and its firmware version is earlier than v3 2 0 please change your PC settings as shown below to allow your PC to access the NAS a Go to the Co...

Page 212: ...icies Security Options Then select Network security LAN Manager authentication level d Select the Local Security Setting tab and select Send LM NTLMv2 use NTLMv2 session security if negotiated from th...

Page 213: ...ork Share Name Directory to Mount For example if the IP address of your NAS is 192 168 0 1 and you want to link the network share folder public under the mnt pub directory use the following command mo...

Page 214: ...start to reboot the server or Shut Down to turn off the server You can also press the power button for 1 5 seconds to turn off the NAS To force shut down the NAS press the power button for more than 5...

Page 215: ...215 You can use the Finder to restart or shut down the server admin access required...

Page 216: ...3 sec When you press the reset button for 3 seconds a beep sound will be heard The following settings are reset to default y System administration password admin y TCP IP configuration Obtain IP addr...

Page 217: ...efault as it does by web based system reset in Administration Restore to Factory Default except all the data are reserved The settings such as the users user groups and the network share folders you p...

Page 218: ...Outage or Abnormal Shutdown In case of power outage or improper shutdown of the NAS the system will resume to the state before it is shut down If your server does not function properly after restart...

Page 219: ...ceeds 65 C 149 F Note that when the temperature of any hard drives on the NAS exceeds 65 C 149 F the NAS waits for the standby time configured in System Administration Hardware and another 10 minutes...

Page 220: ...go to System Administration System Logs page to search for the following error message and find out which hard drive s causes the error Error occurred while accessing Drive X Drive X has been removed...

Page 221: ...rive to NAS to replace the fault drive and execute RAID 1 migration When the RAID configuration is RAID 5 or 6 The RAID configuration is changed to degraded mode read only It is recommended that you b...

Page 222: ...D E 3 1 6 9 2 5 4 1 0 0 1 0 0 For the first time installation the LCD panel shows the number of hard drives detected and the IP address You may select to configure the hard drives Number of hard drive...

Page 223: ...onization and the progress will be shown on Disk Management Volume Management page The synchronization rate is around 30 60 MB s vary by hard drive models system resource usage etc Note If a member dr...

Page 224: ...System 5 Shut down 6 Reboot 7 Password 8 Back 1 TCP IP In TCP IP you can view the following options 1 1 LAN IP Address 1 2 LAN Subnet Mask 1 3 LAN Gateway 1 4 LAN PRI DNS 1 5 LAN SEC DNS 1 6 Enter Ne...

Page 225: ...ID configuration and storage capacity the second line shows the member drive number of the configuration R A I D 5 7 5 0 G B D r i v e 1 2 3 4 If there is more than one volume press the Select button...

Page 226: ...n to restart the NAS Press the Select button to select Yes Then press the Enter button to confirm 7 Password The default password of the LCD panel is blank Enter this option to change the password of...

Page 227: ...ystem fan failed Sys Overheat The system overheat HDD Overheat The hard drive overheat CPU Overheat The CPU overheat Network Lost Both LAN 1 and LAN 2 are disconnected in Failover or Load balancing mo...

Page 228: ...e following means Online Support http www qnap com MSN q support hotmail com Skype qnapskype Forum http forum qnap com Technical Support in the USA and Canada Email q_supportus qnap com TEL 909 595 28...

Page 229: ...ams too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and c...

Page 230: ...problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is...

Page 231: ...nt and prominently visible feature that 1 displays an appropriate copyright notice and 2 tells the user that there is no warranty for the work except to the extent that warranties are provided that li...

Page 232: ...sponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work...

Page 233: ...ention of technological measures 4 Conveying Verbatim Copies You may convey verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriate...

Page 234: ...ense to apply to the other parts of the aggregate 6 Conveying Non Source Forms You may convey a covered work in object code form under the terms of sections 4 and 5 provided that you also convey the m...

Page 235: ...veying the object code work A User Product is either 1 a consumer product which means any tangible personal property which is normally used for personal family or household purposes or 2 anything desi...

Page 236: ...a format that is publicly documented and with an implementation available to the public in source code form and must require no special password or key for unpacking reading or copying 7 Additional Te...

Page 237: ...ed further restrictions within the meaning of section 10 If the Program as you received it or any part of it contains a notice stating that it is governed by this License along with a term that is a f...

Page 238: ...Having Copies You are not required to accept this License in order to receive or run a copy of the Program Ancillary propagation of a covered work occurring solely as a consequence of using peer to pe...

Page 239: ...nfringed by some manner permitted by this License of making using or selling its contributor version but do not include claims that would be infringed only as a consequence of further modification of...

Page 240: ...exercise of or is conditioned on the non exercise of one or more of the rights that are specifically granted under this License You may not convey a covered work if you are a party to an arrangement w...

Page 241: ...milar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies that a certain number...

Page 242: ...AL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR...

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