QNAP QHora-301W User Manual Download Page 11

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LED

Status

Description

Gigabit Ethernet activity

Green

A network connection has been

established.

Orange

WAN connection has been

established.

10 Gigabit Ethernet (RJ45) activity Green

A network connection has been

established.

Orange

WAN connection has been

established.

Wireless

Green

Wireless connection has been

established.

Orange

Press the WPS button for 3

seconds.

Rear Panel

No.

Component

No.

Component

Power input

Gigabit Ethernet ports (RJ45)

WPS button

Reset button

USB 3.2 Gen 1 Type-A ports

Power switch

10 Gigabit Ethernet ports (RJ45)

Power Switch

Operation

User Action

Result

Power on

Move the power switch to the on

position

The device powers on.

Power off

Move the power switch to the off

position

The device powers off.

QHora-301W User Guide

Product Overview

Summary of Contents for QHora-301W

Page 1: ...QHora 301W User Guide Document Version 2 15 09 2021 ...

Page 2: ...ter Using a Browser 14 Accessing the Router Using Qfinder Pro 15 4 QuRouter About QuRouter 16 System Requirements 16 Getting Started 16 Configuring QuRouter 17 Enabling the Full Wireless Functionality in QuRouter 19 Binding the Router with a QNAP ID 19 Unbinding the Router from a QNAP ID 20 5 QuRouter Navigation Taskbar 21 Dashboard 22 6 System Configuration System 24 Configuring Router Operation ...

Page 3: ...ce Port 51 Deleting a Custom Service Port 52 DDNS Settings 52 Configuring DDNS My DDNS Settings 53 Modifying the DDNS Domain Name 53 8 Security Settings Firewall 54 Adding a Firewall Rule 54 Configuring a Firewall Rule 55 Deleting a Firewall Rule 56 Network Address Translation NAT 56 Application Layer Gateway ALG 56 Port Forwarding 56 Demilitarized Zone DMZ 57 Discovery Settings 58 Configuring Uni...

Page 4: ...ces Limited Warranty 65 Disclaimer 65 CE Notice 65 FCC Notice 66 Radio Equipment Directive RED 2014 53 EU Article 10 66 EU RoHS statement 67 ISED Compliance Statement 67 Radiation Exposure Statement 67 UKCA Notice 67 QHora 301W User Guide 3 ...

Page 5: ...hat the user has a basic understanding of network storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings War...

Page 6: ...res on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Tip Model specifications are subject to change without prior notice To see the latest specifications go to https www ...

Page 7: ...figurations and usage scenarios 1GbE 1 port 10GbE 1 port 1GbE 1 and 1GbE 2 ports WAN LAN port configuration Network port connection status IEEE 802 3Q virtual LAN VLAN IPv4 address routing management Security Protocol based firewall TCP UDP ICMP TCP UDP IP address based firewall rule configuration Network Address Management NAT and port forwarding VPN Remote access support using L2TP OpenVPN and Q...

Page 8: ...nd device role Wireless Specifications Specification Description Standards IEEE 802 11ax ac n a 5 GHz IEEE 802 11n b g 2 4 GHz Operating Frequency 2 4 GHz 5 GHz Speeds AX3600 5 GHz 2475 Mbps 4 x 4 80 MHz 2 x 2 160 MHz 2 GHz 1182 Mbps 4 x 4 40 MHz Modes Router mode Access point AP mode Guest Wireless Network 1 x 5 GHz 1 x 2 4 GHz Encryption WPA Wireless Protected Access WPA2 PSK WPA PSK WPA2 PSK WP...

Page 9: ...160 MHz bandwidth Auto and custom DFS Dynamic Frequency Selection channels RTS CTS Request to Send Clear to Send functions IEEE 802 3Q virtual LAN VLAN Support for wired and wireless interface Smart connect Supports IEEE 802 11r fast roaming Wireless scheduler Wireless Protected Setup WPS Package Contents Item Quantity QHora 301W router 1 AC power adapter 1 Ethernet cable 1 Components QHora 301W U...

Page 10: ...ive is correctly installed and when the device is connected to the network or to a host For details on the location of the LEDs see Components LED Status Description Power Green The device is powered on System Status Flashes green every 0 5 seconds The firmware is being updated The device is restarting The device is being initialized The device is locating another device Green The device is ready ...

Page 11: ... connection has been established Orange Press the WPS button for 3 seconds Rear Panel No Component No Component 1 Power input 5 Gigabit Ethernet ports RJ45 2 WPS button 6 Reset button 3 USB 3 2 Gen 1 Type A ports 7 Power switch 4 10 Gigabit Ethernet ports RJ45 Power Switch Operation User Action Result Power on Move the power switch to the on position The device powers on Power off Move the power s...

Page 12: ... restricted access controlled through the use of a tool lock and key or any means of security Only qualified skilled and authorized persons with knowledge of all restrictions safety precautions and installation and maintenance procedures should have physical access to the device To avoid potential injury or damage to components ensure that the drives and other internal system components have coole...

Page 13: ... see Rear Panel 3 Check if the power LED and system status LED are green For details see LEDs 4 Connect the router to the network and the computer For details see Connecting the Router to the Internet 5 Check if the WAN interface LED is orange and LAN interface LED is green For details see LEDs 6 Log on to QuRouter with the local account credentials or QNAP ID For details see Binding the Router wi...

Page 14: ...the router is recognized by the computer a Open Qfinder Pro on the host computer Note To download Qfinder Pro go to https www qnap com utilities b Locate the router on the list 6 Open a web browser 7 Enter http 192 168 100 1 to access the QuRouter web interface 8 Follow the installation guide to configure the initial settings of QHora 301W QHora 301W User Guide Installation and Access 13 ...

Page 15: ...etwork as the router Web browser Qfinder Pro Accessing the Router Using a Browser You can access the router using any computer on the network if you know its IP address and the login credentials of a valid user account Note If you do not know the IP address of the router you can locate it using Qfinder Pro 1 Verify that your computer is connected to the same network as the router 2 Open a web brow...

Page 16: ... Qfinder Pro Qfinder Pro automatically searches for all QNAP devices on the network 3 Locate the router in the list and then double click the name or IP address The default web browser page opens 4 Specify the default username and password Default Username Default Password admin QuRouter The router MAC address without any punctuation and all letters capitalized Tip For example if the MAC address i...

Page 17: ...Getting Started 1 Log on to QuRouter with the local account credentials or QNAP ID For details see Binding the Router with a QNAP ID 2 Configure network settings For details see Changing WAN Port Configurations 3 Configure wireless settings For details see the following topics Configuring Virtual Access Point Settings Configuring the Guest Wireless Network Configuring Wi Fi Protected Setup WPS 4 C...

Page 18: ...lick Start The local account password page appears 6 Specify a new password for the local account Note The default password is the router MAC address without any punctuation and all letters capitalized For example if the MAC address is 00 0a 0b 0c 00 01 the default password is 000A0B0C0001 The MAC address can be found on the asset tag on the bottom of the device 7 Click Next The domain selection p...

Page 19: ...z bands are unavailable The 2 4 GHz band operates on low output power b Click Apply QuRouter verifies the location of the device 13 Update the firmware to the latest version For details see the Firmware section 14 Click Apply 15 Specify the default username and password Default Username Default Password admin QuRouter The router MAC address without any punctuation and all letters capitalized Tip F...

Page 20: ...Router with a QNAP ID 1 Open QuRouter 2 Log in with your QNAP ID and password Note To create a new QNAP account click Create Account 3 Click Login The Local Account window appears 4 Enter the local account credentials in order to complete the 2 step verification process 5 Click OK The QuRouter dashboard opens and the Edit Device Name window appears 6 Specify a device name containing between 3 to 1...

Page 21: ... in to QuRouter 2 Go to System Access Control Administrator 3 Below Unbind QNAP ID click A confirmation message appears 4 Click OK Note The router is unbound from the QNAP ID and you are logged out of QuRouter QHora 301W User Guide QuRouter 20 ...

Page 22: ...pens a list of supported languages and allows you to change the language of the operating system About Displays the following information Operating system Hardware model Firmware version 3 QuWAN Click the button to view QuWAN related information QuWAN Orchestrator connection status Organization QuWAN settings Link to QuWAN Orchestrator QHora 301W User Guide QuRouter Navigation 21 ...

Page 23: ...perature Firmware information 2 Device Connection Status Internet status Device status Number of connected clients 3 WAN Overview Port information WAN interface IPv4 address Global IPv6 address IPv6 link local address Traffic Click WAN Settings to open Network WAN LAN Settings QHora 301W User Guide QuRouter Navigation 22 ...

Page 24: ...int Groups Virtual Access Groups Guest Wireless Network SSID Password Click Wireless Settings to open the wireless settings page Click to enable a VAP group or guest wireless network Tip Click to make the password visible QHora 301W User Guide QuRouter Navigation 23 ...

Page 25: ...iguring Access Point AP Mode 1 Log in to QuRouter 2 Go to System Operation Mode 3 Select Access point AP mode a Optional Select Enable Spanning Tree Protocol STP b Select one of the following DHCP Obtains the IP address information automatically from the DHCP server Static IP Specify the IP address information manually Configure the following static IP address settings Setting User Action Fixed IP...

Page 26: ... utilities 7 Locate the router in the list and double click the name or IP address The login screen appears 8 Enter the local account credentials of the router 9 Click Login Note QuRouter displays only information related to access point settings such as network wireless firmware and system settings Managing Event Logs You can view a record of event logs related to the router by going to System Ev...

Page 27: ...A confirmation message appears 3 Click OK QuRouter restarts the device Resetting the Router 1 Go to System System Settings Restart Reset Backup Restore 2 Click Reset A confirmation message appears 3 Click I agree 4 Click OK QuRouter resets the device to default settings and the router is unbound from QNAP ID Backing Up System Settings 1 Go to System System Settings Restart Reset Backup Restore 2 C...

Page 28: ...ess Control Access Control Settings 2 Enable the access control settings Setting User Action Local Management via HTTP Enable to use encrypted browser communication via the Hypertext Transfer Protocol HTTP Note HTTP connections are faster than Hypertext Transfer Protocol Secure HTTPS however the transferred content is not encrypted Remote Management Enable to allow administrators remote access to ...

Page 29: ...P Settings window appears 4 Configure the FTP server settings Setting User Action Concurrent Connections Specify a number between 1 and 9 Note QuRouter allows up to 9 concurrent connections File Name Encoding Select from the following options utf 8 big5 5 Click Save QuRouter saves the FTP settings Note Click the external link IP address to access the contents of the USB device connected to the rou...

Page 30: ...tings 2 Identify an FTP user to configure 3 Click The Edit FTP User window appears 4 Configure FTP user settings For details see Adding an FTP User 5 Click Edit QuRouter updates the FTP user information Deleting an FTP User 1 Go to System USB Settings 2 Identify an FTP user you want to delete 3 Click A confirmation message appears 4 Click OK QuRouter deletes the FTP user Firmware QNAP recommends k...

Page 31: ...hardware configuration and network connection 1 Download the router firmware 2 Go to http www qnap com download a Select your router model b Read the release notes and confirm the following The router model matches the firmware version Updating the firmware is necessary c Ensure that the product model and firmware are correct d Download the firmware package e Extract the firmware package file 3 Go...

Page 32: ...torage device in a LAN environment WAN 1 GbE port 1 and 1 GbE port 2 Select to configure an SD WAN environment QuWAN by connecting 2 x 1 GbE ports to the WAN interface and connecting 2 x 10 GbE ports to server or storage devices in a LAN environment A confirmation message appears 4 Click Apply Important Updating the WAN port configuration automatically deletes all the port forwarding rules QuRoute...

Page 33: ...rimary and secondary DNS servers Important QNAP recommends specifying at least one DNS server to allow URL lookups c Specify a port description d Specify an MTU value between 98 and 9000 e Specify the transferring and receiving ISP line rate Note You can set the ISP line rate only if you have configured the QuWAN and QoS settings 6 Configure the IPv6 settings a Click IPv6 b Select the WAN interfac...

Page 34: ...gure the DNS settings 7 Click Apply QuRouter updates the WAN settings Configuring Local Area Network LAN Access and Trunk Modes Access mode is used in environments without any user configured VLANs This mode allows the router to carry traffic without VLAN tagging and is used to connect end user devices such as laptops NAS or printers Trunk mode is used in a VLAN configured environment and is desig...

Page 35: ...iguration options Adding a VLAN 1 Open QuRouter 2 Go to Network VLAN DHCP Server Service Settings 3 Click Add VLAN The Add VLAN window opens 4 Configure the IPv4 VLAN settings a Specify a VLAN ID b Specify a VLAN description that contains a maximum of 256 characters c Specify a fixed IP address d Specify the subnet mask e Specify an MTU value f Select Enable Spanning Tree Protocol STP to prevent b...

Page 36: ... address Manually Specify an interface ID to configure the IPv6 host address g Assign a client IPv6 addressing mode from the drop down list Setting Description IPv6 addressing mode Select from the following Stateful The stateful DHCPv6 or managed mode enables you to manually assign a unique IPv6 address to each client Stateless The stateless DHCPv6 mode enables users to manually enter additional I...

Page 37: ...t being utilized by a WAN or LAN port A confirmation message appears 5 Click Delete QuRouter deletes the VLAN Static Route You can create and manage static routes in the Static Route section of network settings Under normal circumstances QuRouter automatically obtains routing information after it has been configured for internet access Static routes are only required in special circumstances such ...

Page 38: ...ates the IPv4 static route Adding an IPv6 Static Route 1 Open QuRouter 2 Go to Network Routing IPv6 Static Route 3 Click Add Static Route The Add Static Route window appears 4 Configure the settings Setting User Action Destination Specify a static IP address where connections are routed to Prefix length Select the prefix length for IPv6 addressing Next Hop Select from the following next hop option...

Page 39: ...c Route 1 Open QuRouter 2 Select a static route IPv4 static route Network Routing IPv4 Static Route IPv6 static route Network Routing IPv6 Static Route 3 Identify a static route 4 Click A confirmation message appears 5 Click Apply QuRouter deletes the static route Viewing Routing Table Information Select a method for viewing routing information IPv4 routing information Network Routing IPv4 Routing...

Page 40: ...rols the virtual AP settings including Smart Connect wireless scheduler and security protocols Configuring Virtual Access Point Settings 1 Go to Wireless Virtual Access Point Wireless 2 Identify a virtual AP group to configure 3 Optional Enable Smart Connect to operate the access point using both 2 4 GHz and 5 GHz wireless bands Note When enabled Smart Connect uses the same SSID and password for b...

Page 41: ... password visible Enable 802 11r Fast Roaming Select to enable the IEEE 802 11r or Fast BSS Transition FT to allow a wireless device to roam quickly in a network by pre authenticating the device Enable Wireless Scheduler You can select specific days and time periods to enable the virtual AP group 6 Click Apply QuRouter updates the virtual AP group settings Configuring Advanced Band Settings on Vir...

Page 42: ...nnels and avoid wireless interference Important This setting is available only for the 5 GHz band Channels Select the DFS channel that is less frequently used Note The channel is set to Auto by default to avoid radio frequency interference Enable CTS RTS Specify a CTS RTS value between 1 and 2347 4 Click Apply QuRouter updates the advanced band settings Configuring the Guest Wireless Network 1 Go ...

Page 43: ... to WPA Enterprise or WPA2 Enterprise WPA2 PSK WPA3 Personal OWE Password Specify a password that contains 8 to 63 characters Note The password is case sensitive Tip Click to make the password visible 4 Click Apply QuRouter saves the guest wireless network settings Wi Fi Protected Setup WPS The WPS protocol is a standard that helps you easily set up a wireless network without needing to configure ...

Page 44: ...cated on the rear panel of the router Note For details see Rear Panel Clients This section provides access to any wired or wireless clients connected to the router network Additionally you can use the Blocked list to control the management of any clients blocked from accessing wired or wireless services Adding a Device to the Blocked List 1 Go to Clients Blocked List 2 Click Block client The Add D...

Page 45: ...d list Configuring a Device in the Blocked List 1 Go to Clients Blocked List 2 Identity a device 3 Click The Edit Blocked List Device window appears 4 Configure the device settings For details see Adding a Device to the Blocked List 5 Click Apply QuRouter updates the device information Deleting a Device from the Blocked List 1 Go to Clients Blocked List 2 Identity a device 3 Click A confirmation m...

Page 46: ...D Note If there are no organizations associated with your QNAP ID click Create or edit organization QuRouter redirects you to QNAP Account website where you can create a new organization or edit an existing one Region Select a region linked with the selected organization Click Add Region to create a new region Site Select a site from the drop down menu Note Click Create or edit site to create a ne...

Page 47: ...ents and monitor VPN logs QVPN Server Settings QuRouter enables you to configure QNAP routers as a VPN server You can configure multiple virtual servers to host and deliver VPN services to users in an organization Enabling QBelt VPN Server QBelt is QNAP s proprietary communications protocol that incorporates Datagram Transfer Layer Security DTLS protocol and AES 256 encryption 1 Open QuRouter 2 Go...

Page 48: ...a pre shared key password to verify connecting VPN clients Tip Pre shared key requirements Length 8 16 ASCII characters Valid characters A Z a z 0 9 DNS Specify a DNS server for the QBelt server Note The DNS server limitation is 1 by default 6 Click Apply QuRouter saves the QBelt server settings Enabling L2TP VPN Server 1 Open QuRouter 2 Go to QVPN Servers QVPN Settings 3 Under L2TP click Importan...

Page 49: ...t one of the following authentication methods PAP MS CHAPv2 Pre shared key Specify a pre shared key password to verify connecting VPN clients Tip Pre shared key requirements Length 8 16 ASCII characters Valid characters A Z a z 0 9 DNS Specify a DNS server for the L2TP server Note The DNS server limitation is 1 by default 6 Click Apply QuRouter saves the L2TP server settings Enabling OpenVPN VPN S...

Page 50: ...OpenVPN server Note The DNS server limitation is 1 by default 6 Enable Use this connection as a default gateway for remote devices Note Enable to allow the default network gateway to be redirected across the OpenVPN server All non local traffic from the client is transferred through the VPN server 7 Enable Enable compressed VPN link Note This setting compresses data before transferring it over the...

Page 51: ...PN Connection Profiles 3 Click Add Profile The Create an OpenVPN Connection window appears 4 Configure the OpenVPN connection profile Setting User Action OpenVPN connection profile Add an OpenVPN configuration file a Click Browse A File Explorer window opens b Locate the OpenVPN configuration file c Click Open OpenVPN connection profile name Specify a name to help identify this profile Username Sp...

Page 52: ...r records actions performed by QVPN servers and clients Recorded information includes connection dates connection duration client names source IP addresses and protocol information Option UI Path QVPN server logs QVPN Servers Logs QVPN client logs QVPN Clients QVPN Connection Logs 1 To clear QVPN logs click Clear Logs A confirmation message appears 2 Click Yes QuRouter clears the QVPN logs Service...

Page 53: ...h commas Use hyphens without a space to indicate a port range Description Add a description for the custom service 5 Click Save QuRouter adds the custom service port Deleting a Custom Service Port 1 Open QuRouter 2 Go to Service Port Management 3 Identify a custom service port 4 Click A confirmation message appears 5 Click Yes QuRouter deletes the custom service port DDNS Settings Dynamic DNS Serv...

Page 54: ...he IP address and network settings 5 Click OK QuRouter updated the DDNS settings 6 Click QuRouter enables the DDNS service Modifying the DDNS Domain Name You can edit the DDNS domain name to change the address used to access the device 1 Open QuRouter 2 Go to DDNS Settings 3 Click Edit Domain Name The Edit Device Name window appears 4 Enter the DDNS domain name Note The myQNAPcloud domain name mus...

Page 55: ...ll and manage individual firewall rules Adding a Firewall Rule 1 Go to NAT Firewall Firewall Rule 2 Click Add The Add Rule window appears 3 Configure the firewall rule settings Setting User Action Rule Name Specify a firewall rule name Note Requirements Length 1 32 characters Valid characters A Z a z 0 9 Protocol Specify the IP protocol type for this rule QHora 301W User Guide Security Settings 54...

Page 56: ...rule to traffic directed to all destinations defined for this rule Selecting IP allows you to apply the rule to connections going to a single IP a specific subnet or every IP within a specific range Selecting Domain name allows you to apply the rule to traffic going to all the IP address associated with the specified domain name Port Specify the IP protocol type for this rule This field is availab...

Page 57: ...k translation on certain application layer protocols NAT ALG supports the following protocols File Transfer Protocol FTP Point to Point Tunneling Protocol PPTP Session Initiation Protocol SIP You can enable the ALG function on these protocols by enabling the toggle switch located beside the protocol name Port Forwarding You can configure port forwarding rules that can be used to direct incoming an...

Page 58: ...g Rule 1 Go to NAT Firewall NAT Port Forwarding 2 Identify a rule to configure 3 Click The Edit Rule window appears 4 Configure port forwarding settings For details see Adding a Port Forwarding Rule 5 Click Apply QuRouter updates the port forwarding rule Deleting a Port Forwarding Rule 1 Go to NAT Port Forwarding 2 Identify a rule 3 Click A confirmation message appears 4 Click Apply QuRouter delet...

Page 59: ...bles the DMZ rule Deleting a DMZ Rule 1 Go to NAT Firewall NAT Demilitarized Zone DMZ 2 Identify a DMZ rule 3 Click QuRouter deletes the DMZ rule Discovery Settings QuRouter enables you to locate and manage network infrastructure on your domain Configuring Universal Plug and Play UPnP Universal Plug and Play UPnP is a networking protocol that enables dynamic port opening for peer to peer device co...

Page 60: ...ices Adding a Parental Control Role 1 Go to Parental Controls 2 Click Add Role The Add Role window appears 3 Configure the role settings Setting User Action Role name Specify a name for the parental control role Enable website filter Select this option to enable website filtering to prevent users from viewing certain URLs or websites Domain Name Filter Enter an entire domain name or specific URLs ...

Page 61: ...irmation message appears 4 Click Apply QuRouter deletes the role Adding a Device to a Parental Control Role Note You cannot assign a single device to more than one role at a time 1 Go to Parental Controls 2 Identify a role to add to a device 3 Click Add Device The Add Device window appears 4 Select a wireless device from the list 5 Click Add QuRouter adds the device to the parental control role De...

Page 62: ...rator 5 Go to QuWAN Device 6 Select the region and your device 7 Click Quality of Service 8 Under Quality of Service click Add The Add Quality of Service Rule window appears 9 Specify a rule name 10 Configure rule settings Setting User Action Source Specify the connection source for the rule Selecting Any applies this rule to all connections Selecting Define applies this rule to traffic coming fro...

Page 63: ...P protocol is selected Tip Specify a port number between 1 and 65535 Enter up to 15 ports Separate multiple ports with commas Use hyphens without spaces to indicate a port range Application Specify whether this rule allows or blocks specific applications or application categories Selecting Any applies this rule to all applications and application categories Selecting Define applies this rule to tr...

Page 64: ...ources QNAP provides the following resources Resource URL Documentation https docs qnap com Service Portal https service qnap com Downloads https download qnap com Community Forum https forum qnap com QHora 301W User Guide Support and Other Resources 63 ...

Page 65: ...nd other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP devices in your local area network QuRouter The QNAP web management interface that allows you to view and configure QNAP routers QuWAN QNAP SD WAN management system QuWAN Orchestrator QNAP centralized management cloud platform for SD WAN infrastructure QHora 301W User Guide Glossary 64 ...

Page 66: ...ceed the price paid for the product from direct indirect special incidental or consequential damages resulting from the use of the product its accompanying software or its documentation QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality...

Page 67: ...armful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the rec...

Page 68: ...t is applicable to ASiR pRRH which has Innovation Science and Economic Development ISED approval This device complies with ICES 003 of Industry Canada s license exempt RSSs Operation is subject to the following two conditions 1 This device may not cause interference 2 This device must accept any interference including interference that may cause undesired operation of the device Radiation Exposure...

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