QNAP QGD-3014-16PT Page 2 User Manual Download

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Contents

About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3

2. Product Overview

Safety Information.......................................................................................................................................10
Installation Requirements............................................................................................................................11
Setting Up the Switch..................................................................................................................................11

3. Installation and Configuration

Hardware Installation.................................................................................................................................. 13

QTS Installation.......................................................................................................................................... 34

Installing QTS Using Qfinder Pro........................................................................................................... 35
Installing QTS Using the Cloud Key....................................................................................................... 36

Switch Management Application Access.................................................................................................... 37

Accessing QSS with Qfinder Pro............................................................................................................38
Accessing QuNetSwitch in QTS............................................................................................................. 38

4. Basic Operations

Buttons........................................................................................................................................................40

Power Button..........................................................................................................................................40
Switch Reset Button............................................................................................................................... 40
QTS Reset Button.................................................................................................................................. 40

LCD Panel.................................................................................................................................................. 41

LEDs........................................................................................................................................................... 44
Audio Alert.................................................................................................................................................. 45

QGD-3014-16PT User Guide

Summary of Contents for QGD-3014-16PT

Page 1: ...QGD 3014 16PT User Guide Document Version 2 30 10 2020 ...

Page 2: ... Memory Modules 28 Connecting the Switch to a Computer or Network 31 Connecting USB Expansion Units 33 QTS Installation 34 Installing QTS Using Qfinder Pro 35 Installing QTS Using the Cloud Key 36 Switch Management Application Access 37 Accessing QSS with Qfinder Pro 38 Accessing QuNetSwitch in QTS 38 4 Basic Operations Buttons 40 Power Button 40 Switch Reset Button 40 QTS Reset Button 40 LCD Pane...

Page 3: ...nder Pro and myQNAPcloud to Locate the Switch 48 Support and Other Resources 48 6 Glossary myQNAPcloud 49 myQNAPcloud Link 49 Qfinder Pro 49 QSS 49 QTS 49 QuNetSwitch 49 7 Notices Limited Warranty 50 Disclaimer 50 GNU Public License 50 CE Notice 58 FCC Notice 58 VCCI Notice 58 BSMI Notice 59 SJ T 11364 2006 59 2 ...

Page 4: ...the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings provid...

Page 5: ... product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Tip Model specifications are subject to change without prior notice To see the latest specifications go to https www qnap com O...

Page 6: ... cache acceleration support 3 5 inch drive bays 1 4 Hot swapping Supported Network 2 5 Gigabit Ethernet ports 2 x 2 5 GbE RJ45 Gigabit Ethernet ports 2 x 1 GbE RJ45 SFP combo ports 14 x 1 GbE RJ45 PoE support 802 3at PoE Ports 1 to 16 Note The ports support IEEE 802 3at 2009 PoE standard and provide up to 30W of DC power PoE max power port 30W Total PoE power budget 140W Total power consumption 25...

Page 7: ...eight 4 08 kg 8 99 lbs System battery CR2032 lithium battery 3V 225 mAh Fans 1 x 120 mm 12V DC fan Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Tip For the list of compatible drive models and expansion cards go to https www qnap com compatibility Package Contents Item Quantity QGD 3014 16PT 1 AC power ad...

Page 8: ...LCD panel 7 Drive LEDs 2 Enter button 8 Status LED 3 Select button 9 Switch status LED 4 USB 3 2 Gen 1 One Touch Copy Type A port 10 PoE LED 5 USB One Touch Copy button 11 Fan LED 6 Power button 12 Warning LED QGD 3014 16PT User Guide Product Overview 7 ...

Page 9: ...hernet ports RJ45 2 Switch reset button 7 HDMI 2 0 ports 3 3 5 mm line out jack 8 Gigabit 802 3at PoE RJ45 ports 4 3 5 mm dynamic microphone jack 9 Gigabit RJ45 SFP combo ports 5 USB 3 0 Type A ports 10 Power input Rear Panel LEDs QGD 3014 16PT User Guide Product Overview 8 ...

Page 10: ...ivity LED 2 2 5 Gigabit Ethernet speed LED 5 Combo port activity LED 3 Gigabit 802 3at PoE port speed LED 6 Combo port speed LED System Board No Component No Component 1 M 2 SSD slot 1 3 Memory slot 1 2 M 2 SSD slot 2 4 Memory slot 2 Drive Numbering QGD 3014 16PT User Guide Product Overview 9 ...

Page 11: ...D procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly grounded electrical outlet Devices with redundant power supply may have one or more power supply unit PSU cords To avoid serious injuries a trained service technician must disconnect all PSU cords from the device before installi...

Page 12: ...trap Setting Up the Switch 1 Place your switch in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details see the following topics Installing 3 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays Installing M 2 Solid State Drives For a list of compatible driv...

Page 13: ...8 Manage devices on the switch For details see Switch Management Application Access QGD 3014 16PT User Guide Product Overview 12 ...

Page 14: ...rmation on installing drives memory modules and expansion cards Removing the Case Cover 1 Power off the device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off the device QGD 3014 16PT User Guide Installation and Configuration 13 ...

Page 15: ...Attaching the Case Cover 1 Place the cover on the device 2 Slide the cover forward 3 Attach the screws QGD 3014 16PT User Guide Installation and Configuration 14 ...

Page 16: ...sk drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the switch 2 Rem...

Page 17: ...the left side of the switch b Slide the lock down to release the front cover c Slide the front cover to the left and then pull 3 Remove the drive tray a Optional Unlock the tray QGD 3014 16PT User Guide Installation and Configuration 16 ...

Page 18: ...ored in a safe place b Pull the handle to release the tray c Pull the tray out 4 Install a drive on the tray a Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray QGD 3014 16PT User Guide Installation and Configuration 17 ...

Page 19: ...tional Attach the screws to further secure the drive 5 Load the tray into the bay a Insert the tray into the bay b Push the handle c Lock the tray QGD 3014 16PT User Guide Installation and Configuration 18 ...

Page 20: ...tach the front cover a Align the front cover with the grooves on the case and then slide to the right b Slide the lock up to secure the front cover QGD 3014 16PT User Guide Installation and Configuration 19 ...

Page 21: ... procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the switch 2 Remove the front cover a Locate the locking mechanism on the left side of the switch QGD 3014 16PT User Guide Installation and Configuration 20 ...

Page 22: ...lide the lock down to release the front cover c Slide the front cover to the left and then pull 3 Remove the drive tray a Optional Unlock the tray QGD 3014 16PT User Guide Installation and Configuration 21 ...

Page 23: ...red in a safe place b Pull the handle to release the tray c Pull the tray out 4 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray QGD 3014 16PT User Guide Installation and Configuration 22 ...

Page 24: ...b Attach the screws 5 Load the tray into the bay a Insert the tray into the bay b Push the handle c Lock the tray QGD 3014 16PT User Guide Installation and Configuration 23 ...

Page 25: ...tach the front cover a Align the front cover with the grooves on the case and then slide to the right b Slide the lock up to secure the front cover QGD 3014 16PT User Guide Installation and Configuration 24 ...

Page 26: ...the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components Note QNAP recommends installing heatsinks on the M 2 SSD controllers to enhance cooling efficiency and to ensure consistent performance...

Page 27: ... 3 Install a heatsink on the M 2 SSD a Locate the controller on the M 2 SSD Note The controller location varies depending on the model and manufacturer of the M 2 SSD For details refer to the documentation or contact the manufacturer b Remove the protective film from the heatsink c Install the heatsink on the controller QGD 3014 16PT User Guide Installation and Configuration 26 ...

Page 28: ...4 Install the M 2 SSD a Pull out the pushpin b Insert the M 2 SSD into the slot c Push down the M 2 SSD QGD 3014 16PT User Guide Installation and Configuration 27 ...

Page 29: ... QGD 3014 16PT has two memory slots You can increase the memory capacity of the switch by upgrading memory modules Use only QNAP memory modules to maintain system performance and stability You can purchase QNAP memory modules from authorized resellers For details on slot numbering see System Board QGD 3014 16PT User Guide Installation and Configuration 28 ...

Page 30: ...er moving components 1 Power off the device 2 Remove the case cover For details see Removing the Case Cover 3 Remove an existing module a Push the retention clips outward simultaneously to release the module Warning Attempting to remove a module that is not completely released may damage the module and the motherboard b Verify that the module has tilted upward and is completely released from the s...

Page 31: ...d the module 4 Install a new module a Align the notch with the ridge in the slot b Insert the module into the slot c Verify that the metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place QGD 3014 16PT User Guide Installation and Configuration 30 ...

Page 32: ...ing topics Connecting the Switch to a Computer Connecting the Switch to a Network Connecting the Switch to a Computer Connecting the QGD 3014 16PT to a QNAP NAS allows you to expand storage capacity and backup data to another NAS through Ethernet cable connections to a PoE port on the switch However you must connect the QGD 3014 16PT to a computer to configure switch settings 1 Power on the switch...

Page 33: ...the following port types Type Method Host Port Select the switch IP address obtained from Adapter 1 on the LCD panel PoE Port Select switch IP addresses obtained from Adapter 2 or Adapter 3 on the LCD panel 3 Run Qfinder Pro on a computer that is connected to the same local area network Note To download Qfinder Pro go to https www qnap com utilities 4 Enter the IP address in the Qfinder Pro search...

Page 34: ...e A to Type C cable TR 004 TR 004U Uses a USB 3 2 Gen 1 Type C interface Supports SATA drives USB 3 2 Gen 1 Type A to Type C cable RAIL B02 TL D800C Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type C cable TL R1200C RP Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type C cable RAIL B02 To connect the device to USB expansio...

Page 35: ...listed QTS Installation Method Description Requirements Qfinder Pro installation Recommended If the switch is connected to your local area network you can do the following Locate the switch using Qfinder Pro Complete the steps in the Smart Installation Guide wizard For details see Installing QTS Using Qfinder Pro Computer Network cable Qfinder Pro installer QGD 3014 16PT User Guide Installation an...

Page 36: ...t port or through any PoE port 3 Run Qfinder Pro on a computer that is connected to the same local area network Note To download Qfinder Pro go to https www qnap com utilities 4 Locate the switch in the list and then double click the name or IP address The Smart Installation Guide opens in the default web browser 5 Click Start Smart Installation Guide 6 Specify the following information NAS name S...

Page 37: ...llation page using one of the following methods On your computer go to http install qnap com Scan the QR code on the switch using a mobile device The web page lists all the uninitialized QNAP devices on the local network 4 Find your switch from the list and then click Initialize Note If your switch is not listed follow the instructions on the web page to specify the Cloud Key on the switch The ins...

Page 38: ...ing to an NTP server to ensure that the switch follows the Coordinated Universal Time UTC standard 12 Click Next 13 Select Obtain an IP address automatically DHCP 14 Click Next 15 Select the types of devices that you will use to access shared folders on the switch 16 Click Next 17 Review the settings 18 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the dri...

Page 39: ... IP address The QSS login screen appears 6 Log in to QSS The QSS default login details are as follows Username admin Password admin The Welcome window appears 7 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 chara...

Page 40: ...nnecting the Switch to a Network 3 Go to Main Menu QuNetSwitch 4 Continue with switch management Note For details on switch management see the QuNetSwitch User Guide QGD 3014 16PT User Guide Installation and Configuration 39 ...

Page 41: ...on Result Reset Press and hold the button for 3 seconds The switch resets and all default settings are restored QTS Reset Button Operation User Action Result Basic system reset Press and hold the button for 3 seconds The following QTS settings are reset to default System administrator password admin TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port...

Page 42: ...ing TCP IP Settings You can view the following settings for each network adapter on the device IP address Subnet mask Default gateway Primary DNS Secondary DNS 1 Press Enter or Select The panel displays the switch name and QTS version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press and hold Enter The panel displays the IP address of the first network adapter 4 ...

Page 43: ... can display the temperature and capacity of each drive installed in the switch 1 Press Enter or Select The panel displays the switch name and the QTS version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 2 Physical disk 4 Press and hold Enter The panel displays the temperature and capacity of the drive in b...

Page 44: ...onds The panel displays Main Menu 1 TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 6 Reboot 4 Press and hold Enter The switch restarts Changing the LCD Password Specifying a password for the LCD panel prevents unauthorized access 1 Press Enter or Select The panel displays the switch name and QTS version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP I...

Page 45: ...grade mode Vol number Unmounted Volume number has unmounted Vol number Inactive Volume number is inactive LEDs LEDs indicate the system status and related information when the device is powered on The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host For details on the location of the LEDs see Components LED St...

Page 46: ...operating at 1 Gbps Flashes amber every 1 0 sec The link speed is operating at 10 100 Mbps Off No link was detected Combo Port activity link Flashes amber every 1 0 sec Data is being transferred Audio Alert Duration Frequency Description Short beep 0 5 seconds 1 The switch is starting up When the reset button is pressed for 3 seconds the switch resets configuration When the reset button is pressed...

Page 47: ...the front USB port 2 The disk volume is about to reach its full capacity The disk volume has reached its full capacity The USB device is being removed USB one touch copy button A volume status error occurred A drive is plugged in or out 1 The switch was powered off by force shutdown hardware shutdown The switch was powered on successfully and is ready Long beep 5 seconds 1 QTS is restarting QGD 30...

Page 48: ...t for 20 seconds or until the device beeps twice 7 Remove the failed drive from the drive tray 8 Insert the new drive into the drive tray 9 Install the new drive The switch beeps twice 10 Go to Main Menu Storage Snapshots Storage Space 11 Locate the volume that contains the new drive and then verify that the status is Rebuilding Recovering Unintentionally Removed Healthy Drives The switch supports...

Page 49: ...Power on the switch 4 Locate the switch using Qfinder Pro 5 Reinsert the drives 6 Continue with the QTS installation Support and Other Resources QNAP provides the following resources Resource URL Documentation https download qnap com Compatibility List https www qnap com compatibility NAS Migration Compatibility https www qnap com en nas migration Expansion Unit Compatibility http www qnap com go ...

Page 50: ... the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QSS QNAP switch management application QTS QNAP NAS operating system QuNetSwitch QNAP switch management app that runs on the QTS operating system QGD 3014 16PT User Guide Glossary 49 ...

Page 51: ...NAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any indi...

Page 52: ...is version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on gener...

Page 53: ...e work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License ...

Page 54: ...ot combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the ...

Page 55: ...rs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abilit...

Page 56: ...vered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless an...

Page 57: ...ch an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Source t...

Page 58: ...blished by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed on...

Page 59: ...n against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user w...

Page 60: ...限本产品可能包含有较短的环境友好使用期限的可替换元件像是电池或灯管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 QGD 3014 16PT User Guide Notices 59 ...

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