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H.264 Dual Stream Network DVR

8 Channel (200fps)/16 Channel (240fps) Digital Video Recorder

USER MANUAL

Model Numbers:

QT518 & QT5116

www.q-see.com

Rev 6/11/2010

Summary of Contents for QT5116

Page 1: ...H 264 Dual Stream Network DVR 8 Channel 200fps 16 Channel 240fps Digital Video Recorder USER MANUAL Model Numbers QT518 QT5116 www q see com Rev 6 11 2010...

Page 2: ...n or assistance with setup Please contact us using the following methods with questions about your Q See product Q See Products 8015 E Crystal Dr Anaheim CA 92807 Email Customer Service cs dpsi usa co...

Page 3: ...allation Do not place objects on the DVR 4 Qualified Service Technicians Any examination and repair work should be done only be a qualified service engineer We are not liable for any problems caused b...

Page 4: ...ice scope of our company 1 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental temperatures humidity lightn...

Page 5: ...form or by any means without our company s expressed written consent 1 Our products are under continual improvement and we reserve the right to make changes without notice No guarantee is given as to...

Page 6: ...On Off 12 3 1 1 Power On 12 3 1 2 Power Off 13 3 2 Login and User Management 14 3 2 1 Login 14 3 2 2 User Management 14 3 3 Recording 16 3 3 1 Record Setup 16 3 3 2 Manual Recording 17 3 3 3 Scheduled...

Page 7: ...Static IP 50 6 2 3 PPPOE 51 6 2 4 DDNS 51 6 2 5 MYQ SEE DDNS 52 6 3 Port Forwarding 55 6 4 Setting Up Internet Explorer 56 6 5 Using the Remote Access Software 58 6 6 Remote Playback and Backup 62 6 6...

Page 8: ...played by normal player without any software or codec installed LIVE SURVEILLANCE Supports VGA output Supports channel security by hiding live display Displays the local record state and basic informa...

Page 9: ...istrator Supports 1 administrator and 15 users Supports event log recording and checking events unlimited NETWORK Supports TCP IP DHCP PPPoE DDNS protocols Supports IE browser for remote viewing Suppo...

Page 10: ...8 SATA hard drives Calculate HDD capacity according to the recording settings Please refer to Appendix B Calculate Recording Capacity Step 1 Unscrew and Open the top cover Step 2 Connect the power and...

Page 11: ...mpatible Devices This device is only for backup Step 1 Unscrew and open the top cover Step 2 Connect the power and data cables Place the writer onto the bottom case as shown below Fig 2 3 Connect the...

Page 12: ...view 6 AUDIO Enable and mute audio 7 ENTER BUTTON To confirm the choice or setup 8 INFO Check recording data 9 DIRECTION Direction buttons Move cursor in setup or pan title PTZ 10 REW Rewind 11 PLAY E...

Page 13: ...5 USB MOUSE PORT Only for USB mouse 6 PS 2 PORT Connect to PS 2 mouse 7 VGA PORT VGA output connect to monitor 8 RS232 For debugging 9 LAN Network port 10 ALARM IN Connect to external sensor1 8 9 16...

Page 14: ...A output connect to monitor 9 RS232 For debugging 10 LAN Network port 11 ALARM IN Connect to external sensor 1 16 12 RS485 Connect to PTZ speed dome 13 ALARM OUT Relay output 1 4 Connect to external a...

Page 15: ...Fig 2 8 Cable A and B will be connected once the sensor detects an event Users set Device type as NC Normal Close as shown in Fig 2 8 The sensor will adjust input 5V high level to input 1 when trigger...

Page 16: ...ECTOR DESCRIPTION 1 POWER BUTTON Push once to stop firmware running Hold down button to turn off the DVR 2 INFO BUTTON Get information about the DVR like firmware version HDD information 3 REC BUTTON...

Page 17: ...one camera to enter full screen display Double click again to return to the previous screen display Click right button to show the control bar at the bottom of the screen as in Fig 4 1 Control Bar Cl...

Page 18: ...on and drag to set schedule time In playback Click left button to choose the options Click right button to return to live view In backup Click left button to choose the options Click right button to r...

Page 19: ...he connections are good 3 1 1 Power On Step 1 Connect the power supply and turn on the power button on the rear panel Step 2 The system will show the screen illustrated in Fig 3 1 System Loading Once...

Page 20: ...l front panel or mouse By Remote Control Step 1 Press Power button the Shut down window will appear as shown in Fig 3 3 Shut Down Fig 3 3 Shut Down Step 2 Click OK and the unit will power off after fi...

Page 21: ...ig 3 4 Login Note the default user name and password is admin and 123456 3 2 2 User Management To Change User Password Any user can change their password While logged in follow these steps Step 1 Clic...

Page 22: ...s a combination of numbers letters or symbols The number of characters must be 1 or more To add users the Administrator should follow these steps Step 1 Right click on the mouse to enter the control b...

Page 23: ...install and format a HDD and set all the recording parameters before recording Note Some vendors sell the DVR with a hard drive already installed if this is the case you just need to set the recordin...

Page 24: ...e storage space is used every hour This Unit supports pre alarm recording There is no option to set the pre alarm recording time the default is 10 seconds 3 3 2 Manual Recording Press the REC button o...

Page 25: ...e The DVR will record automatically during the time periods you set up 3 3 4 Motion Detection Recording This unit supports recording channels and PTZ linking This means it will record on any cameras o...

Page 26: ...ble preset or auto cruise Press OK to save Step 6 Set Hold time It is the interval time between two consecutive motion events If a second motion event is detected during the Hold time it is recognized...

Page 27: ...o 3 3 4 Motion Detection Recording Step 4 Set Alarm in hold time It is the interval time between the two consecutive alarms This is similar with Hold time in MOTION configuration Step 5 Set Alarm out...

Page 28: ...e Search Fig 3 16 Time Search Step 2 This unit has full and 4 screen playback Select the screen display mode the boxes under the channels and the channels Step 3 If want to change the date press Date...

Page 29: ...STEP 1 Enter Search Event search The calendar window will appear like that of time search STEP 2 Choose a day to find events for as shown in Fig 3 18 Event Search Fig 3 18 Event Search STEP 3 Choose...

Page 30: ...Backup interface shown as Fig 3 19 Backup Setup Fig 3 19 Backup Setup Step 2 Choose the camera And set the start and end time Click Date button to change the date Step 3 If you put a check mark in the...

Page 31: ...ge after it is finished backing files up as shown below Check View Users can view the backup with third party software like Real Player or Windows Media Player directly Users can also view the files d...

Page 32: ...ig 3 23 Backup Data Search Step 4 These files will need to be converted to AVI files in order to view them In order to do this click Change File to AVI once you have chosen the file you wish to conver...

Page 33: ...he Super Player application along with a brief explanation of the functions related to this program can be seen in Fig 3 25 and Table 3 1 Fig 3 25 Play Backup File ITEM Function 1 OPEN FILES Search DV...

Page 34: ...e control bar functions illustrated in Fig 4 1 Control Bar Enter Menu System PTZ A dialog will open as shown in Fig 3 26 PTZ Setup Fig 3 26 PTZ Setup Step 2 Set protocol baud rate and address accordin...

Page 35: ...resets in the auto cruise setup Click Save to save and return to the previous interface Click the OK button to save and exit Step 6 Right click on the mouse to enter the control bar functions illustra...

Page 36: ...Time Setup Recorded Cameras and PTZ Linking NETWORK HTTP Server Ports IP Address Setup PPPoE Network Video Setup DDNS USER Add Users Delete Users Change Authorization LIVE Camera Name Camera Mask Name...

Page 37: ...ontrol Bar to generate a pop up menu where you can access the directories specified in Fig 4 2 Pop Up Menu Fig 4 2 Pop up Menu From the Pop Up Menu illustrated in Fig 4 2 select System and a user inte...

Page 38: ...helps users to recognize the unit remotely Device ID It is used to identify multiple devices at the same place Users can manage them by remote control Video Format Options are PAL and NTSC Users make...

Page 39: ...icture in live Unauthorized users cannot view the camera But it still works in the background recording Show Time Display time in live view Dwell Time Is available for both Sequence and SPOT simultane...

Page 40: ...Stamp Record the current time to video file if checked Record Switch on off recording function for every camera DVR records the camera only if the camera s option is checked here Then you can use man...

Page 41: ...Schedule Configuration the first column shows the 7 days of the week from Sunday to Saturday The rows refer to 24 hours Click the boxes or hold down the mouse and drag to set the schedule time Green...

Page 42: ...re when alarm is triggered Buzzer Enable on board buzzer for alarm To P T Z CH Set linked preset and cruise for alarm You can select any channel and multi channels as linked channels Alarm in Hold Tim...

Page 43: ...linked speed domes must be cameras 2 16 Area Set sensitivity and motion detection area DVR supports multiple detection areas as shown in Fig 4 12 Detection Area Configuration Click the blocks or drag...

Page 44: ...HCP in the router or virtual server When enabled the unit will get IP address information automatically from the router instead of inputting IP Subnet and Gateway manually After you allow the router t...

Page 45: ...to Setting Up MYQ SEE DDNS in Chapter 6 Section 6 1 5 Mail Clicking on the Mail button on the Network Configuration window illustrated in Fig 4 13 will enable email configuration through a pop up wind...

Page 46: ...on screen Fig 4 15 where you can click on the Test Email button to see if all the settings are correct Video This unit supports dual stream Users can set picture quality frame rate and resolution spec...

Page 47: ...ress presets and auto cruise track Fig 4 18 PTZ Configuration The following are the definitions of all the options available through the PTZ Configuration window Protocol Baud Rate Address Set the val...

Page 48: ...has 128 presets and 32 cruise tracks total 4 2 9 User Configuration From the Pop Up Menu illustrated in Fig 4 2 select User and a user interface for User Configuration will appear as illustrated in 4...

Page 49: ...ated in 4 22 Tools Manager Here the administrator can add or delete users or change their level of authorization Fig 4 22 User Configuration The other options available through the User Configuration...

Page 50: ...Disk in the Disk Manager dialog and click on the Format button Step 3 A security window will appear reminding the user that all data will be lost if they continue with the formatting process Click OK...

Page 51: ...les Please try using a different USB Flash drive if this occurs 5 3 Load Default Setup The DVR has different setup blocks like Basic Record Schedule Motion etc Users can choose any block to do default...

Page 52: ...ay Check firmware version and the recording parameters will appear as shown below in Fig 5 4 System Information Fig 5 4 System Information Step 4 Return to the previous menu click Network The window b...

Page 53: ...Start Record Stop Record Setup Basic Setup Live Setup Record Setup Schedule Setup Alarm Setup Network Setup P T Z Table 5 1 Details of System Log Step 1 Right click on the mouse or press ENTER on the...

Page 54: ...DD inside If HDD is not installed it will not record any thing The number of log files is unlimited 5 6 Check On Line Network Users Right click on the mouse or press ENTER on the DVR s front panel to...

Page 55: ...nctions as illustrated in Fig 4 1 Control Bar Click Search File manager the window below will appear Fig 5 9 File Manager Step 2 Click Date to change date by a calendar click Search to refresh the lis...

Page 56: ...Up Remote Access There are 4 ways you can setup the DVR to be accessed remotely DHCP Static IP PPPOE and DDNS 6 2 1 DHCP If your router is setup for DHCP and most of them are by default you can have t...

Page 57: ...e cmd and hit OK to bring up a command prompt Fig 6 3 then type ipconfig at the prompt RED arrow on Fig 6 3 to access the router settings Write down the gateway and subnet mask numbers GREEN arrows on...

Page 58: ...an access the DVR through a static or dynamic IP address however a dynamic address can change from time to time How often depends on your service provider When it changes you need to go to a website s...

Page 59: ...ee DVR system will allow you to connect to your device through a DDNS host such as www myq see com NOTE Before you setup DDNS you must first set up Port Forwarding as directed in Section 6 3 PORT FORW...

Page 60: ...hyphen Once you choose your domain name click on the Request Domain button This will generate a confirmation screen which tells you if your Domain name is available and list an IP address Fig 6 7 Veri...

Page 61: ...d box in Fig 6 8 this will display the NETWORK screen shown in Fig 6 9 Fig 6 8 System Menu Fig 6 9 Network Menu f Put a checkmark in the DDNS option Red Box in Fig 6 9 then select the MYQ SEE option f...

Page 62: ...n the next page that opens click on the orange Default Guide link BLUE box in Fig 6 12 this will take you to the port forwarding instructions for your router Fig 6 11 Port Forwarding Routers Fig 6 12...

Page 63: ...p up Blocker option and select Turn Off Pop up Blocker BLUE arrows in Fig 6 14 You will also need to enable Active X controls To do so go to the Internet Explorer tool bar and select the tools option...

Page 64: ...default is admin and 123456 If you get an error message that says the program cannot load because the publisher is unknown or the program is unsigned go to internet explorer tools internet options re...

Page 65: ...grey indicator light means the relative event doesn t exist For example the indicator of camera 1 in video loss row will show red if there is video loss If it shows grey channel 1 is normal Below is...

Page 66: ...ect frames captured one time Enable Title and Time it will capture title and time simultaneously Step 3 Click Snap to capture pictures Step 4 Click Browse to set saving path Click Save to save picture...

Page 67: ...control Move the speed dome Stop adjustment Adjust zoom focus Iris Speed Go to the preset Click to rename the preset Auto cruise Right click on the mouse anywhere on the screen and a pull down menu w...

Page 68: ...am Enable the master stream This DVR supports dual stream sub stream and master stream Sub stream has low frame rate max 3fps for every channel refer to Section 4 2 7 Network Configuration You can use...

Page 69: ...kup Interface Search by Time Step 1 Select the date in calendar area select the channel in channel area Step 2 Click the Search button to update search results All recorded files found will display in...

Page 70: ...Play button to playback files remotely Step 4 Users can select fast forward backward pause stop playback and snap pictures Click to return to the search interface 6 6 2 Remote Backup Users can downloa...

Page 71: ...menu configuration parameters remotely without being at the DVR location except for network settings To enter into the remote menu configuration click Setup to enter the interface as shown below Fig 6...

Page 72: ...ick Search Log the window below will appear Event log search is the default interface Fig 6 29 Remote System LOG Search Step 2 Select the date channel and event type Then click Search Step 3 The entir...

Page 73: ...er Step 2 Select the date and channels click Search All the files found will be listed in the day in left area Step 3 The relative status will show Lock if the file is locked Writing means the file is...

Page 74: ...ported Symbian UIQ Not Supported Symbian S80 Not Supported Symbian S60 1st Edition Symbian OS v6 1 Supported Symbian S60 2nd Edition Symbian OS v7 0s Supported Symbian S60 2nd Edition with FP1 Symbian...

Page 75: ...ivate network access on the mobile phone and then run Internet Explorer Step 2 Input the DVR s IP address and then setup the connection as shown below Step 3 Click on the software name A dialog box po...

Page 76: ...columns of Server User and Password and click Go to log on the DVR It will show the picture if accessed successfully Step 6 Camera 1 is the default channel after login Change the channel in the drop...

Page 77: ...o the DVR Step 3 A welcome window will pop up and requires a package Click the software name to download Step 4 A security window will pop up after downloading and ask if you want to install the packa...

Page 78: ...hen save Notice About Access point there may be different access points in different countries or from service providers Step 9 Enter Live View it will connect to the server and display pictures Notic...

Page 79: ...f your iPhone firmware is lower please upgrade it Below is the setup method for iPhone mobile clients Step 1 Enter into App Store function of iPhone Step 2 Enable search function to search for SuperCa...

Page 80: ...e you operate please enter your user ID if you do not have a Store account you need to setup one Step 5 Download and install After installed SuperCam icon will display Click this icon a function inter...

Page 81: ...ck Live View the default Cam1 picture will be displayed Click to capture picture Step 8 On function interface click Image View to view the captured picture Click or to switch to next or previous pictu...

Page 82: ...please choose other desired channels from channel button underneath Below is a table of functions 1 Switch channels 2 Picture snap 3 PTZ control if server camera is PTZ Camera only pic4 PTZ Control b...

Page 83: ...FPS PAL 240FPS NTSC RECORD FRAME RATE 200FPS PAL 240FPS NTSC AUDIO AUDIO INPUT RCA x 8 AUDIO OUTPUT RCA x 1 ALARM ALARM INPUT NO or NC 16CH ALARM OUTPUT 4CH STORAGE RECORD MODE Manual Sensor Timer Mot...

Page 84: ...PS NTSC RECORD FRAME RATE 400FPS PAL 480FPS NTSC AUDIO AUDIO INPUT RCA x 16 AUDIO OUTPUT RCA x 1 ALARM ALARM INPUT NO or NC 16CH ALARM OUTPUT 4CH STORAGE RECORD MODE Manual Sensor Timer Motion Detecti...

Page 85: ...VR video format 4 Cannot find HDD a The power adapter is not providing enough power or the adapter is not getting enough power from the outlet b Connection problem Please check the power and data cabl...

Page 86: ...ind password or items where you need to input numbers and then a small keyboard will appear Please select number or letter to input the default password is 123456 or you can use the digital keys on th...

Page 87: ...Lower 256 112 5 Lowest 128 56 NTSC CIF 30 Highest 640 281 Higher 512 225 Medium 384 168 7 Lower 256 112 5 Lowest 128 56 The calculation format is Total Recording capacity Used space per hour MB h cov...

Page 88: ...g e APPENDIX C COMPATIBLE DEVICES COMPATIBLE USB DRIVES AFTER TESTING BRAND CAPACITY SSK 512MB 1G 2GB NETAC 4GB KINGSTON 2GB AIGO 2GB SMATTER VIDER 1GB SANDISK 4GB COMPATIBLE SATA CD DVD WRITERS AFTE...

Page 89: ...tware No guarantee is given as to the material correctness of the images utilized to depict the product or its operating systems 2 We do not accept any responsibility for any harm caused resulting thr...

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