Wireless Door Alarm System
63
114A3873.D rev. 7-2017
Troubleshooting
For a
new installation
,
typical problems are related to the
installation or configuration process. Start at step #1 on page 65
and continue until the problem is found and resolved.
Existing installation (previously working)
Determine whether anything has been changed at the site. For
instance, Has there been any new construction? This includes any
changes to the site, adding units, reconfiguring units, changing
or adding video surveillance components, changing any electrical
wiring, roofing changes, painting, etc. Even with a small change,
wiring can be disturbed or disconnected or something new can
interfere with equipment operation.
If the wireless multiplexer is not working, start at
Step #1
and
proceed until the problem is found and corrected
If the multiplexer is working but no door activity is reported,
start at
step #7
and proceed until the problem is found and
corrected.
If some doors are reporting activity but others are not, start
at
Step #11
and proceed until the problem is found and
corrected.
If a group of transmitters has stopped working, start at s
tep
#16
and proceed until the problem is found and corrected.
Refer to “Testing the Installation” on page 57 for more
information on isolating problems. Make sure the problems are
not related to routine maintenance, including battery replacement.
