UltraTrak RM4000
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Frequently Asked Questions
How do I enter the password?
You are prompted to enter the correct password each time you access
the UltraTrak Configuration mode. Password entry begins with the left-
most digit. You must enter the proper value before proceeding to the
next digit. Change the value of the active password digit by pressing
either the button or the button. The button increments the digit
downward (as, 0, 9, 8, 7 …). The button increments the digit
upward (as, 0, 1, 2, 3 …). Press the SEL button to proceed to the next
digit or to submit the password if you have just entered the last digit.
You are given access to the Configuration menu when the password
is entered correctly.
What kind of hard drives can I use for an UltraTrak array?
You can use any Ultra ATA/133/100/66 hard drive(s) to create arrays
on the UltraTrak. You should use matching drives for multiple-drive
arrays to maximize capacity usage as well as performance.
How do I learn more about configuring the UltraTrak?
Refer to the
UltraTrak RM4000 User Manual
. That manual contains
detailed information regarding configuration, troubleshooting and
maintenance for your UltraTrak.
I installed a new hard drive. Why doesn't it power up?
The drive carrier handle must be locked in order for the hard drive to
receive power. Be sure to slide the drive carrier all the way into the
UltraTrak, then gently press handle toward the carrier to be sure it
locks.
Do I have to use the LCD panel and buttons on the UltraTrak to
create my RAID array?
No. You can also use the Promise Array Management (PAM) utility.
PAM allows you to create, monitor and maintain your RAID on your
PC though a graphic user interface (GUI). A copy of PAM is on the
software CD that came with your UltraTrak and it is also downloadable
from the Promise website at www.promise.com.
