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PROLiNK PIC1007WP, User Manual

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PROLiNK PIC1007WP User Manual Download Page 4

4. Features & Specifications

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1.26. Features

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1.27.Specification

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5. Package Contents

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Appendix A. List of Tested NAT/Router Device

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Appendix B.

  Performance Information

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Appendix C. Troubleshooting

Worldwide Customer Care Centers

Register Online For Your Product Warranty @ www.prolink2u.com/register

PROLiNK® is a  trademark of FIDA INTERNATIONAL (S) PTE LTD and is manufactured under its 

authority. All other brands, products, services, logos and company names mentioned herein are 

trademarks of their respective owners. All specifications, designs and contents are subject to 

changes without prior notice. © Copyright 2013. PROLiNK® all rights reserved.

Summary of Contents for PIC1007WP

Page 1: ...ith the device If you experience problems following these guides or need further information pertaining to the device please visit our website at www prolink2u com All specifications are subject to the manufacturer s configuration at the time of shipping and mau change without prior notice written or otherwise ...

Page 2: ......

Page 3: ...ing the video from remote location 8 1 4 Wireless Connection 9 10 3 Web Configurations 1 5 Information 11 1 6 Video Display 12 1 7 Network 13 1 8 WiFi Security 14 1 9 Advanced Network 16 1 10 Video Settings 16 1 11 Mobile Video Settings 18 1 12 Night Mode Control 18 1 13 Email Ftp Alarm 19 1 14 Speaker Alarm Settings 21 1 15 NAS Settings 21 1 16 Sd Card Settings 23 1 17 Infrared thermometer 24 1 1...

Page 4: ...stomer Care Centers Register Online For Your Product Warranty www prolink2u com register PROLiNK is a trademark of FIDA INTERNATIONAL S PTE LTD and is manufactured under its authority All other brands products services logos and company names mentioned herein are trademarks of their respective owners All specifications designs and contents are subject to changes without prior notice Copyright 2013...

Page 5: ...rs to not only view but also allow 2 way communication for additional monitoring options For easy and flexible setup the IP Camera provides both wireless IEEE 802 11 b g n and wired Ethernet network interfaces It supports the WEP and WPA2 Wi Fi Protected Access security modes to provide the best security for wireless networks It also comes with built in with WPS WiFi Protected Setup button for wui...

Page 6: ...1 IP Camera Hardware Overview Dual Lens 1 IR LED 2 PIR 3 Microphone 4 Thermometer 5 Ethernet Indicator LED 6 Internet Indicator LED 7 SD Card LED 8 External Speaker Jack 9 Micro SD Card Slot 10 Internal Speaker 11 WPS Button 12 Power Jack 17 Bracket Screw Jack 18 Reset Button 19 Wall Mount 20 Camera ID Password 21 Light Detector 13 Bracket Screw Jack 14 Wall Mount 15 Ethernet Jack 16 1 2 3 4 5 6 7...

Page 7: ...r on most of the home office network the IP Camera should be connected to the Internet immediately The Internet status LED should be red and constant to indicate it has a good connection status If the LED is blinking please refer to section 1 7 1 9 to try other network settings Please insert the installation CD into the CD ROM drive for Windows OS platform only The Setup CD will autorun and you sh...

Page 8: ...ld and click OK The video will then be displayed on the window Password can be retrieved from ID Password card or label located at rear of the IP Camera as shown in Figure 2 4 After the IP Camera is installed and you can see the video from the LiveView Software in the local network It is also very easy to see the video from remote location All you need to do is add a camera item in the CameraList ...

Page 9: ...he parameters from the AP router please refer to section 1 8 for more detailed description if needed You can now test if the above WiFi settings are correct Click the WiFi test and the testing result will be displayed in less than 60 seconds If the test is not successful please check the WiFi security parameters and test again If the WiFi test is successful you can then enable the WiFi connection ...

Page 10: ...in page The default login account is admin leave the Password field empty You can login to the web configuration page by directly key in the IP address of the IP Camera or right click the searched IP Camera in the Auto Search list of the LiveView Software and click the Web Configure to open the login window of the IP Camera EN 10 ...

Page 11: ...e The IP Camera can only be viewed remotely by the LiveView Software when the IP Camera is connected If this IP Camera is not connected please check the Ethernet wiring of your network environment The Net work type field displays the network connection wired or wireless and method DHCP PPPoE or static IP the IP Camera is running The Video users field displays the number of connected video viewing ...

Page 12: ...ent 3 Pan click this button will let the IP Camera do one horizontal pan scan movement 4 Tilt click this button will let the IP Camera do one vertical tilt scan movement 5 Patrol control you can set up to 5 patrol points that will let the IP Camera to patrol through these patrol points To set the patrol point first move the IP Camera to the desired view position by clicking the different arrow but...

Page 13: ...onnection But as soon as the Ethernet cable is plugged in again the IP Camera will obtain a new IP address immediately Figure 3 5 Network settings page for DHCP function Figure 3 6 Network settings page for fixed IP address If the network environment does not support DHCP function you will need to set the network settings of the IP Camera manually Please fill all the fields including IP address Su...

Page 14: ...ity mode this is the security mode used in the wireless router or AP Choose one of the three modes None WEP and WPA PSK 3 WEP mode when the WEP mode is chosen you need also choose between 64 bit 5 char 64 bit 10 hex 128 bit 13 char and 128 bit 26 hex encryption mode and then fill the WEP key correctly 4 WPA PSK mode when the WPA PSK mode is chosen you need also choose between TKIP and AES encrypti...

Page 15: ...can for all the available access points nearby 3 If you want to define fixed IP address when using WiFi connection please press the IP address button and key in your preferred IP address 4 After you have modify any setting click Save Apply do not need to restart the IP Camera to let the WiFi work only need to unplug the Ethernet cable 5 The default setting is Disable WiFi Function Figure 3 8 WiFi ...

Page 16: ...for viewing from LiveView Software In this page you can modify some settings related to the video viewing 1 Password play video this is the password needed for viewing the video from IP Camera Together with the IP Camera ID you can view the video of this IP Camera anywhere in the world through the Internet 2 Internet speed this is the Internet bandwidth of your network environment Higher value wil...

Page 17: ...0 Video color choose between colored and black white 11 Video flip can do normal or flip video display this is needed if the IP Camera is hung on the ceiling or wall 12 Outdoor Indoor video Indoor Sunlight for better video display quality modify this setting The default setting is Outdoor video in most cases this is also ok for indoor usage Under some special cases there could be some strip lines ...

Page 18: ...ra is able to operate in day and night time It has built in IR LEDs that can allow the IP camera see the objects in the night time This night mode control page is to control when the IR LEDs will be on There are three ways to control the night mode IR LEDs a Automatic day and night mode switch the IP cam will automatically turn on the IR LEDs when night time or when the environment is becoming dar...

Page 19: ...at the real size of the object could be large or small anyway the detection is only based on the relative size of the object Probably a small pencil moving near the IP Camera could be detected but a moving car far away from the IP Camera could not be detected Low means low sensitivity i e the motion detection is triggered by a very large movement If the size of the moving object is larger than abo...

Page 20: ...s is the IP address and port of the SMTP server that will provide the send email service This server is irrelevant to the Email recipient address 2 SMTP username password this is required to allow permission to access the SMTP server Leave the username and password fields empty if no authentication is required for the SMTP server 3 SMTP server test Press SMTP server test to check if all the settin...

Page 21: ... a standard NAS device will become a NVR Network Video Recorder device Notice When the IP Camera is doing NAS recording this is counted as one video user Please refer to appendix B for maximum simultaneous users 1 If the Always Recording is selected the system will start to record continuously to the NAS storage device If the Schedule Recording is selected the IP Camera will record according to th...

Page 22: ...to access the files on the NAS devices In the Microsoft Windows environment you can access to the NAS device by keying the URL address NAS name shared folder name or NAS IP address shared folder name in the windows Internet Explorer and then key in the NAS access account and NAS access password to the prompted login window The video files are recorded under the subfolder IPCamRecordFiles Recording...

Page 23: ...chedule set in section 1 18 Disable Recording will disable this Micro SD card recording 2 When Micro SD card is recording the system will check the free disk space available If the disk space is full no free disk space the system will do Circular recording overwrite the oldest recorded files in the Micro SD card or Stop recording depending on the selected option 3 Micro SD card status diplay Micro...

Page 24: ... camera it will display the current temperature of the surveillance area on the video display screen You can set a specific temperature range for the thermometer to trigger in schedule event When the temperature is out of range it can trigger alerts like email ftp speaker alarm or start recording to NAS and SD card EN 24 ...

Page 25: ...ecording in the scheduled time period when event alerts are triggered The event trigger options for this feature are Continuous Motion PIR and Temperature In Continuous optionthe IP Camera will record video to the NAS device during the whole scheduled period For Motion triggered or PIR triggered or Temperature the IP Camera will record video to the NAS device for 30 seconds during the scheduled pe...

Page 26: ...ter network connected select this will display the LED Indicators when the Internet connection has some problem the LED Indicators will turn off when the Internet connection is successful 1 20 Date Time The IP Camera can synchronize the date time with the universally available time server for example stdtime gov tw through NTP protocol The date time will then be corrected with the time server anyt...

Page 27: ... make changes to it The default username is admin and password is empty If the login account is forgotten you can easily reset the IP Camera to the factory default settings by following the steps in section 1 25 and login with the admin account Note This account username and password is different from the video play password in the Video settings EN 27 ...

Page 28: ...are filename from your supplier and then do this upgrade When you start the upgrade process the page will show the upgrade status During the upgrade process do not power off the IP Camera otherwise the IP Camera will enter into the safe mode section 1 24 After the upgrade is done the system will restart automatically You can upgrade from the ftp server or from the local file in your computer Note ...

Page 29: ...re 3 25 System reboot under going page Figure 3 24 System reboot settings page 1 23 Reboot You can restart the IP Camera manually in this page All the connected video viewing users will be disconected EN 29 ...

Page 30: ...wings 1 Use LiveView to locate the IP Camera by clicking the Auto Search item on the LiveView Software 2 Login to the web configuration page of the IP Camera 3 Upgrade the firmware from the Upgrade page 1 25 Reset To Factory Default For some reason for example you forgot the web login password you may want to reset the IP Camera to factory default setting Use a paper clip to press and hold the res...

Page 31: ...alarm message for PIR Motion and Temperature alert Synchronize the system time through NTP protocol Built in Web server for managing via standard web browser Event scheduling Online Firmware upgrade with Safe Mode protection Watchdog function to prevent system failure 1 27 Specification Item Descriptions Power DC 12V 1A Processors RISC CPU hardware video processing and compression Network interfac...

Page 32: ...security mode Installation management and maintenance Plug Play by ID password Video management software LiveView for video access and multi camera management Firmware upgrades via FTP g n i s w o r b b e W Built in web server for standard web browser access Video display on IE browser Video snapshots on any browser Supported protocols IPv4 HTTP TCP ICMP RTSP RTP UDP RTCP SMTP SNTP FTP DHCP ARP DN...

Page 33: ...following these guides or need further information pertaining to the device please visit our website at www prolink2u com All specifications are subject to the manufacturer s configuration at the time of shipping and may change without prior notice written or otherwise MODEL NO PIC1007WP Quick Installation Guide Wireless N IP Camera with Pan Tilt Version 1 00 English Indonesian Copyright 2013 PROL...

Page 34: ...ation please contact your MIS person to solve the problem Brand Name Model Name PROLiNK WNR1004 WNR1008 WNR1009 WN1010 WNR1011 H5001N H5004N PWH2004 Asus WL 550gE Belkin P5D7230 4 Buffalo WHR G54S Buffalo WHR HP G54 Corega CG WLBARGO D Link DI 524 LanTech WL54G BR Linksys WRT54G Netgear WNR834B PCi BLW HPMM SMC SMCWBR14 G2 ZyXEL P 334WH Table A 1 List of tested Wireless AP router devices Brand Nam...

Page 35: ...the AP Access Point router and the number of devices connected to the AP router Take into consideration if there are any barriers like wall or floor between the IP Camera and the AP router If both device are situated in open space check if the performance will be interfered during rainy day The antenna gain and it s direction in the AP router will also affect the WiFi performance In general case w...

Page 36: ... where can I multi view all the camera video at the same time Please use LiveView program to do multi viewing LiveView can support up to 36 display windows 6 Can I view the IP Camera image from other web browser like Firefox or Safa ri ActiveX is a Microsoft technology that is used to add functionality to Windows programs It is only available on Microsoft Internet Explorer IE web browser Below is ...

Page 37: ...riginal password e g a p n o i t a r u g i f n o c b e w a r e m a C P I e h t s s e c c a I n a c w o H 0 1 Open the LiveView software Under Auto search Right click the camera ID and click Web configure d r o w s s a p y a l p o e d i v a r e m a C P I y m e g n a h c I n a c w o H 1 1 Go to the web configuration page of the camera Login Credential Video Video Settings Password play video type in...

Page 38: ...he internet bandwidth internet speed is not big enough You can decrease the bandwidth settings of the IP Camera From LiveView Under Camera List Right click and select Video Settings Quality Bandwidth Choose the bandwidth you want to set Update n o i t c n u f g n i d r o c e r e h t e d i v o r p m a C P I e h t s e o D 5 1 You can record video audio of the IP Cam from the LiveView Software Anothe...

Page 39: ...elow the Recorded Files and the video clips will be playing automatically 17 Does the IP Camera come with night vision Yes PIC1007WP is designed with Night Vision or Night Mode 18 I can t hear any audio from my mLiveView apps on my phone Please make sure sound is enabled in your mobile phone Try to play a sound file in your mobile If it is ok then proceed to mLiveView and click on the arrow of you...

Page 40: ...p o t e h t e g a r o t s S A N y m m o r f k c a b y a l p s i o e vid d e d r o c e r e h t n e h W 1 2 ill be running but the bottom half wil o s s i h t s i y h W t u o d e r r u l b e b l This video distortion is due to the CPU RAM overload for the NAS device as it takes a lot of CPU resources for the NAS to write in the video data from many different IP Camera recording to the same NAS devic...

Page 41: ...ted to the network through wireless connection the video quality is not good how can I fix this problem Try to move the IP Camera closer to wireless AP router if it is beyond 10 meters Reduce the number devices if too many are connected to the AP router Check if the WiFi antenna is the best position 24 What is the longest distance using the IP Camera to see the video When using the IP Cam to see a...

Page 42: ... your PC notebook computer using an Ethernet cable the IP Camera will automatically use an IP address called auto IP with IP address 169 254 xxx xxx Run the LiveView Software to access the IP Camera the Camera ID should be displayed on the auto search list You can then see the video by double clicking the Camera ID icon EN 42 ...

Page 43: ...K INTIDATA NUSANTARA Walk In Jl Cideng Barat No 79 Jakarta Pusat 10150 Indonesia Telephone 62 21 3483 1777 Email Support support prolink co id MALAYSIA Office FIDA SYSTEMS M SDN BHD Walk In 29 Jal an USJ 1 31 47600 Subang Jaya Selangor Darul Ehsan Malaysia Telephone 60 3 8024 9151 Email Support support_my fida com SINGAPORE Office FIDA INTERNATIONAL S PTE LTD Walk In Block 16 Kallang Place 06 02 K...

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