PortaNet User Manual
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XII.2.2
Unit cannot receive incoming calls
1.
If the equipment is not connected correctly to an ISDN socket, it cannot
make or receive any calls. Even though the ISDN connection is apparently
correct, the line status can be checked by making a call. If the line does
not respond correctly, the message “NO PHYSICAL LINE” is displayed.
2.
If the equipment is configured with a local number (LNUM) for a line, it
will reject any call to any other number without notifying the user. The
local number serves to differentiate between multiple devices connected
to the same number. The solution is to select the NONE option in the
terminal adapter configuration menu.
3.
If the equipment’s call filters are activated for a line (CNUM activated), all
calls to that line will be rejected if they do not match those of the filter.
4.
If the ISDN network requires the configuration of the SPID numbers,
these have to be configured according to the provider instructions for the
unit to work properly over the link. These numbers can be configured both
from the control keypad and from the web page.
XII.3
IP communication problems
XII.3.1
Prodys Codec’s Web Page cannot be accessed
1.
The cable or the connector are faulty. There are some leds on the rear
panel to check the Ethernet link:
Green LED
LINK STATUS: ON = Connected
Orange LED
RECEIVE STATUS: On =
Receiving Data.
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