What this Warranty Covers
Horizon Hobby, LLC (Horizon) warrants to the original
purchaser that the product purchased (the "Product") will
be free from defects in materials and workmanship at the
date of purchase.
What is Not Covered
This warranty is not transferable and does not cover
(i) cosmetic damage, (ii) damage due to acts of God,
accident, misuse, abuse, negligence, commercial
use, or due to improper use, installation, operation or
maintenance, (iii) modification of or to any part of the
Product, (iv) attempted service by anyone other than a
Horizon Hobby authorized service center, (v) Product not
purchased from an authorized Horizon dealer, (vi) Product
not compliant with applicable technical regulations, (vii) use
that violates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE,
HORIZON MAKES NO OTHER WARRANTY OR
REPRESENTATION, AND HEREBY DISCLAIMS ANY AND
ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF NON-
INFRINGEMENT, MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY
MEET THE REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and
exclusive remedy shall be that Horizon will, at its option,
either (i) service, or (ii) replace, any Product determined
by Horizon to be defective. Horizon reserves the right to
inspect any and all Product(s) involved in a warranty claim.
Service or replacement decisions are at the sole discretion
of Horizon. Proof of purchase is required for all warranty
claims. SERVICE OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE PURCHASER’S SOLE
AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR
ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on
which liability is asserted. As Horizon has no control over
use, setup, final assembly, modification or misuse, no
liability shall be assumed nor accepted for any resulting
damage or injury. By the act of use, setup or assembly, the
user accepts all resulting liability. If you as the purchaser or
user are not prepared to accept the liability associated with
the use of the Product, purchaser is advised to return the
Product immediately in new and unused condition to the
place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific
legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly, setup
or use of the Product has been started, you must contact
your local distributor or Horizon directly. This will enable
Horizon to better answer your questions and service
you in the event that you may need any assistance. For
questions or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support Inquiry,
or call the toll free telephone number referenced in the
Warranty and Service Contact Information section to speak
with a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a
Return Merchandise Authorization (RMA) number. Pack
the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted
at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/_service-
center_render-service-center. If you do not have internet
access, please contact Horizon Product Support to obtain
a RMA number along with instructions for submitting
your product for service. When calling Horizon, you will
be asked to provide your complete name, street address,
email address and phone number where you can be
reached during business hours. When sending product
into Horizon, please include your RMA number, a list of
the included items, and a brief summary of the problem.
A copy of your original sales receipt must be included for
warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the
shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting
the item for service you are agreeing to payment of
the service without notification. Service estimates are
available upon request. You must include this request with
your item submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour of labor.
In addition you will be billed for return freight. Horizon
LIMITED WARRANTY
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Westward
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