Printed in USA 4/06 © 2006
12
625-525revG-EN
Steamer
625-OS
TROUBLESHOOTING GUIDE
PROBLEM
PROBABLE CAUSE
SOLUTION
Unit will not heat up; “DISPLAY” is
lit. On/Off switch is ON
Loose connections
Check continuity wiring
Unit heats up but will not steam.
Display reads “REMOVE” at end of
cycle.
Water supply is not connected or
shut off. Regulator has pressure
set too low.
Disconnect water line and check if water is flowing through
main water supply. Check water pressure at regulator to ensure
unit is receiving water.
Water delivery tube clogged.
Replace water tube
Defective main PC board or water
solenoid
Call service technician
Water supply line is pinched
Straighten water line
Unit steams continuously
Defective main PC board or water
solenoid
Call service technician
Unit is flooded
Water pressure too high
Adjust water pressure. See page 6.
Defective platen, water solenoid or
relay
Call service technician
Product temperature is too cool
Water pressure too low
Adjust water pressure. See page 6.
Not enough water CYCLES
Check for proper programming of Sandwich steam cycles.
Increase number of CYCLES until desired results are reached
Water ON cycle too short
Check for proper programming of Sandwich steam cycles.
Increase ON time until desired results are reached
Partially clogged water tube
Clean/delime the water tube
Product temperature is too hot
Water pressure too high
Adjust water pressure. See page 6.
Water ON cycle too long
Check for proper programming of Sandwich steam cycles.
Decrease ON time until desired results are reached
Too many water cycles
Check for proper programming of Sandwich steam cycles.
Decrease number of CYCLES until desired results are reached
Not enough moisture
Water pressure too low
Adjust water pressure. See page 6.
Platen not hot enough
Increase platen temperature
Water ON cycle too short
Check for proper programming of Sandwich steam cycles.
Increase ON time until desired results are reached
Not enough water CYCLES
Check for proper programming of Sandwich steam cycles.
Increase number of CYCLES until desired results are reached
Water OFF cycle is too short
Check for proper programming of Sandwich steam cycles.
Increase OFF time until desired results are reached
Partially clogged water tube
Clean/delime water tube
Too much moisture
Water pressure too high
Adjust water pressure. See page 6.
Water ON cycle too long
Check for proper programming of Sandwich steam cycles.
Decrease ON time until desired results are reached
Too many water CYCLES
Check for proper programming of Sandwich steam cycles.
Decrease number of CYCLES until desired results are reached
Water OFF too long
Check for proper programming of Sandwich steam cycles.
Decrease OFF time until desired results are reached
Water is leaking from behind the
unit
Water tube not properly pushed
into valve
Completely push tube into valve until you feel it click
Faulty water valve
Call service technician
