Troubleshooting and Maintenance
47
the opposite side. This indicates that the page size needs to
be increased. Increase the page size through the printer
preferences enough to cover the label.
B. SOLVING PRINT QUALITY PROBLEMS
Many factors can affect the quality of the print. The following
are listed in order from most likely to least likely:
1.
Quality Setting.
Change your quality setting. The lowest
(and fastest printing) quality may not be sufficient for
many photos or graphics. The highest quality setting may
cause ink to bleed on certain graphics in combination with
certain label stock. Increasing the quality increases print
time because the printer makes more horizontal move-
ments across the label.
2.
Clean the Printhead.
Run an automatic printhead cleaning
print or manually clean the printhead as described in
Section 5F .
3.
Change Cartridge.
Try a new cartridge. Make sure that the
ink cartridge has ink remaining. Check the ink levels via
the Status Monitor.
4.
Align Printhead.
Normally, printhead alignment is
only necessary after changing a printhead. However, in
certain cases, running the alignment again can improve
print quality. Align the printhead by opening the PTStatus
Monitor. Click on the Align Printhead button on the
Cartridge Utilities Tab (second tab). Follow the onscreen
prompts to load your paper for alignment.
