PREMIER TECHNOLOGIES CH 6000 Page 12 Installation Instructions Manual Download | Manualshive

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12

C

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H

ANDLER

6000 I

NSTALLATION

I

NSTRUCTIONS

Diagram A

Diagram B

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Summary of Contents for CH 6000

Page 1: ...ll not work because it is blocked by the Call Handler If a separate Caller ID device s are used then the Caller ID connection s to the phone line s must be made between the phone line demarcation block entrance and the RJ31X block s you may need to re wire the Caller ID wiring to keep it connected in front of the Call Handler Determine access to 120VAC for Call Handler power Make sure that the pow...

Page 2: ... 2 Table of Contents Preparation 2 Connections 3 4 Installation Instructions 5 7 Call Handler Modes of Operation 8 9 Caller ID Information 10 Volume Adjustment 10 Voice Mail Compatibility 11 Installation Diagrams 12 Warranty and FCC Information 13 ...

Page 3: ... number 2 Serial Port not used at this time 3 Reset Button this button re initializes the microprocessor and brings the screen back to idle None of the settings will be erased 4 600 ohm and 8 ohm outputs one of these outputs is to be connected to the music on hold port of the phone system This will allow for the playing of a message on hold while the customer has been put on hold 5 Tape Input and ...

Page 4: ...4 CALL HANDLER 6000 INSTALLATION INSTRUCTIONS 1 2 3 4 5 6 7 ...

Page 5: ...line to terminals 1 8 of the RJ31X 3 Plug the AC adapter into a 120VAC outlet Power up the Call Handler by plugging the AC adapter mini plug into the 10VAC power connector on the Call Handler Verify that the LCD display is operating The display will indicate the current operating mode for each of the 3 lines If the Call Handler is pre downloaded skip to step 6 4 Connect one RJ45 phone line patch c...

Page 6: ...romo mode then the download computer will be able to get into the Call Handler before the inside phone lines ring 5 Call the Download Center and ask them to download to the Call Handler Wait until the download operator confirms that the download has been completed successfully Ask the download operator the following questions What mode should the Call Handler be set The unit is programmed to answe...

Page 7: ...fer to the volume adjustment section on page 10 for further details CAUTION If the music on hold port uses a punch down block do not directly connect the stranded wire from an RCA cable to the punch down block Punch down blocks are designed to only work with standard telephone solid core wire not stranded wire Connect a short length of solid telephone wire to the punch down block Cut off one end o...

Page 8: ...ll Handler connects the caller to the inside phone system Screen Mode The Call Handler immediately begins to ring the inside phone during an incoming call When someone answers the incoming call the Call Handler connects the caller to the inside phone system If the programmed number of rings default is 4 is reached before the inside phone system answers the call then the Call Handler answers the in...

Page 9: ...system with no interaction The Call Handler will answer an incoming call after 16 rings so that a unit in the off mode can still receive a download Power If power is removed or unplugged from the Call Problems Handler unit the call handler will pass calls through unaffected until power is restored to the unit Music The music on hold port continuously plays the on music on hold message may be the s...

Page 10: ...be connected in front of the Call Handler Volume Adjustment on 8 ohm or 600 ohm music on hold output port of Call Handler Call into one of the phone lines and ask to be placed on hold Listen to the on hold message and adjust the volume on the Call Handler Use the keypad and display on the Call Handler to change the volume as indicated below Press Setup Display shows Setup Accept Cancel Press Accep...

Page 11: ...o mode This will pass the caller to the inside phone line and Voice Mail after the completion of the promo message If usage of the Call Handler during business hours is also in promo mode then there will be two different promo messages based on the time of day The download center is responsible for configuring the Call Handler to the proper mode The Call Handler will interfere with Voice Mail syst...

Page 12: ...12 CALL HANDLER 6000 INSTALLATION INSTRUCTIONS Diagram A Diagram B ...

Page 13: ...ese limits are designed to prevent interference with radio and television reception in a commercial installation This product has passed Fcc testing However if it is not installed and used properly you may notice radio and television interference You can minimize the chance of interference by carefully reading this manual and following the instructions for installation and operation of the unit If...

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