6
C
ALL
H
ANDLER
6000 I
NSTALLATION
I
NSTRUCTIONS
Note:
If you hear constant clicking from the Call Handler or if the LCD display
indicated “RING” with no incoming call, then you have the incoming and
outgoing lines on the RJ31X block reversed. Swap the wires on terminals
1 & 8 with those on 4 & 5.
Note:
If the Call Handler is in off, screen, or night answer mode, then the
inside phones will ring. The call may be answered by someone which will
interfere with the download. You may need to ask people not to answer calls
on the download line (during the download operation) or you may decide to
temporarily disconnect the inside phone line (terminals 1 & 8) from the RJ31X
block on the download line only. This will prevent interference from inside
people as well as preventing incoming calls being answered by the business.
If the Call Handler is in promo mode, then the download computer will be able
to get into the Call Handler before the inside phone lines ring.
5) Call the Download Center and ask them to download to the
Call Handler. Wait until the download operator confirms that
the download has been completed successfully. Ask the
download operator the following questions:
• “What mode should the Call Handler be set?”
• “The unit is programmed to answer after how many rings?”
• Verify that the Call Handler display indicates the correct
operating mode.
• Re-connect the inside phone line on the download RJ31X
block (if it was disconnected).
• Call into the download line to verify correct operation of the
Call Handler
6) Connect the remaining RJ45 patch cords from the phone
line connections on the Call Handler to the RJ31X blocks.
Note:
If you hear constant clicking from the Call Handler or if the LCD
display indicated “RING” with no incoming call, then you have the
incoming and outgoing lines on the RJ31X block reversed. Swap the
wires on terminals 1 & 8 with those on 4 & 5.
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