PD6800 Loop-Powered Process Meter Instruction Manual
38
TROUBLESHOOTING
The rugged design and the user-friendly interface of the meter should make it
unusual for the installer or operator to refer to this section of the manual. If the meter
is not working as expected, refer to the recommendations below.
Troubleshooting Tips
Symptom Check/Action
No display or faint display
Check input signal connections.
Perform hard reset by shorting S+ and S-
terminals.
Rate display unsteady
Increase filter setting in
Advanced
menu.
Meter displays error message during
calibration (
Span
eRROR
)
Check signal connections.
Verify minimum input span requirements
Meter flashes
99999 or -9999
Check input signal is within scaled range
of 99999 and -9999.
Display stuck displaying
MAXIMUM
or
MINIMUM
Press
Menu
to exit Max/Min
display readings.
Display response is too slow
Check filter setting to see if it can be
lowered to
LO
or
OFF
.
If the display locks up or the meter
does not respond at all
Perform hard reset by shorting S+ and S-
terminals.
Backlight does not appear.
Backlight is intended for viewing
assistance in dim lighting conditions. It
may not be noticeable under good lighting
conditions.
Check connections are as shown in Figure
3 or Figure 4 on page 14.
Other symptoms not described above
Call Technical Support for
assistance.
SafeTouch
®
buttons do not respond
Service menu was selected or mechanical
button was pushed. The SafeTouch
®
buttons will be re-enabled automatically
60 seconds
after the last button push.
If slide switch on connector board is in
Lock position, switch to Unlock.
Sunlight can interfere with the sensors. It
is recommended to shield the window
from sunlight while operating the buttons
by standing so as to block direct sunlight.
