We know that you take pride in your Porsche, and the authorized Porsche
dealers are committed to the care of your exceptional vehicle. In many
situations preventive care could be the key to avoiding a need for emer-
gency assistance. Adhering to your vehicle’s regular maintenance schedule,
keeping the battery charged when your vehicle is not driven on a regular
basis, and checking tire pressure frequently, will help you avoid those
times when it may be necessary to call Porsche Roadside Assistance.
In certain metropolitan markets, Roadside Assistance includes mobile
dealer Roadside Response teams that can be quickly dispatched and are
equipped to assist with certain services. Porsche Roadside Assistance will
screen each service request to determine whether the circumstances can
be handled by a dealer Roadside Response team or if the vehicle will need
to be transported to the nearest dealer.
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The Porsche Roadside Assistance -- offers the following services:
• Emergency towing
• Battery jump start
• Flat tire assistance
• Lock-out assistance
• Emergency fuel delivery
• Extrication/winch service
• Trip interruption reimbursement
Roadside Response teams are equipped to assist with:
• Battery jump start and/or on-site battery replacement
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• Flat Tire assistance – install puncture repair system, operator’s
spare tire, or dealer’s loaner spare tire
• Lock-out assistance
• Emergency fuel delivery
Emergency Towing
If your Porsche becomes disabled due to a warrantable mechanical break-
down, your vehicle will be transported to the nearest Porsche dealership.
However, you may request that your Porsche be taken to a different
Porsche dealership, as long as that dealership is within a 80 kilometer
radius of your breakdown location.
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For security reasons, towing services cannot be provided to an unattended
vehicle. Therefore, a licensed driver must be on the scene to meet the
service provider.
If a breakdown occurs after normal business hours, and the servicing
Porsche dealership does not have a secure storage lot, your Porsche will
be stored in a secure location and transported to the dealership the next
business day.
Battery Jump Start
If your Porsche won’t start due to a weak battery, Roadside Assistance will
send an authorized service provider to “jump start” your vehicle. If your
vehicle is not driven on a daily basis, or has not been started for more
than 6 weeks, the battery may need to be replaced. This may not be
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Your vehicle must be located on or in an area immediately adjacent to a regularly
traveled road that can be accessed with standard servicing equipment.
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Roadside Response repairs may involve charges for parts and/or labor.
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