Porsche Mobile Charger Connect, Owner'S Manual, Page: 37 / 646

Malfunctions
35
NOTICE
Malfunctions
Fig. 21 Display of malfunctions
A
Status LEDs light up red
B
Error message and cause
C
Remedy
In the event of faults or malfunctions, the charger
displays a corresponding message on the display. The
status LEDs and the Power button light up red. The
message contains the error message, information
about the cause and a remedial measure.
e
Follow the instructions given in the remedial
measure.
Damage to the charger
e If a fault persists or recurs, disconnect the
charger from the power grid and contact a quali-
fied electrician. Porsche recommends that you
use a certified Porsche service partner.
The following overview contains recommendations
for dealing with malfunctions that restrict or prevent
the vehicle from charging.
Situation Recommended action
The display (screen, status LEDs, Power button) has stopped working com-
pletely.
e Disconnect the charger from the power grid and have it replaced.
e Have the domestic installation checked by a qualified electrician.
The display is blank, the status LEDs do not change color and the Power button
lights up red.
e The charger is overheated. Disconnect the charger from the power grid and
let it cool down slowly by itself.
e If the error persists, have the charger replaced.
Restricted operation or charging not possible (message on display).
e Make sure that the supply and vehicle cables are connected to the control
unit on the correct side and are plugged in correctly at the connections.
e Make sure that the charger is within the permitted temperature range.
g Refer to chapter "Technical Data" on page 40.
e
Acknowledge any error message that appears.
e Start the charger again. Press the Power button for at least 10 seconds to
start the charger again.