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April, 2011 | 1725-36720-001_RevB
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Chapter 1: Understanding Your Handset
This user guide to the Polycom SpectraLink 8400 Series Wireless Handset includes overview information
for beginners and for experienced users wanting to use their phones more proficiently.
In this chapter, you will learn about the four types of communication sessions your handset supports
and how their alerting methods differ. To maximize the capabilities of this device, you will also learn
about the Session Manager, and how you can organize the several types of concurrent sessions.
Additionally, this chapter orients you to the physical features of the handset.
Your handset will work within your facility only when it is in contact with the LAN. It will not work
beyond the coverage area of the wireless LAN. Contact your system administrator if you have questions
about your facility’s coverage area.
Communication Type
Your handset enables you to place and receive four call types—voice telephone calls including pages,
Push-to-Talk calls, custom application notifications, and instant messaging chats. Your system
administrator will customize these options for your facility.
Telephone Calls
Voice calls are the familiar calls that ring and which you answer in the time-honored way. You can
identify voice telephone calls in the Session Manager by the handset call icons.
Paging and Push-to-Talk (PTT) Broadcasts
A paging call is a special type of call sent to a specified group of recipients. You can send and receive
pages on your handset if your system administrator has programmed this feature. Pages use the PTT
icon.
When configured in your facility, PTT broadcasts deliver a voice message on a channel that is available to
recipients by subscription. You can identify PTT broadcasts in the Session Manager by the PTT icon.
Instant Messaging Chats
When configured for use in your facility, instant messaging (IM) enables you to chat with IM contacts
you have entered in your directory or with contacts who start a chat with you. Presence icons in the
Session Manager indicate availability and identify IM contacts.
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