Resume a Call
You can view and resume all held calls on the phone.
Procedure
1.
Do one of the following:
• Select
Resume
.
• From the Calls screen, select the call and select
Resume
.
Transferring Calls
You can transfer active or held calls to another person using the following transfer types:
• Blind transfer—Transfers the call directly to another line without speaking with the other party first.
• Consultative transfer—Enables you to speak with the other party before completing the transfer.
Choose a Default Transfer Type
You can choose a default transfer type to use for all calls.
When you choose a default transfer type, the system uses the selected transfer type for all calls.
Consultative is the default transfer type.
Procedure
1.
Navigate to
Settings
>
Basic
>
Preferences
.
2.
Select
Default Transfer Type
and choose a transfer type.
The selected transfer type is used for all calls.
Transfer a Call
How you transfer a call on RealPresence Trio varies depending on the default transfer type.
Procedure
1.
During a call, do one of the following:
• When the default type is Blind, select
Transfer
and dial a number or select a contact
from Recent Calls or Contacts.
• When the default type is Consultative, Tap
and select
Transfer
. Dial a number or
select a contact from Recent Calls or Contacts.
The call is transferred automatically.
Audio Calls
Polycom, Inc.
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