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B

UGS 

F

IXED FOR 

V

ERSION 

 

1.

 

Registration. 

Advancing the local server clock causes all registered endpoints to be 

temporarily unregistered and all current active calls to be disconnected. However, 
the endpoints will re-register again with the full registrations (RRQ) within the 

default TTL timeout of 60 seconds. All force-online registrants will remain unaffected. 
Now, endpoints do not go offline and calls are not disconnected. 

 
2.

 

Conference On Demand.

 When dialing Conference On Demand from the 

ViewStation FX interface using the address book (local or Global), PathNavigator will 

show the bit rate as the bit rate dialed times the number of participants. e.g., a user 
dials 3 participants using Conference on Demand using 128kbps. The Active Calls will 

show the initiator dialed with a bit rate of 384kbps. This makes video switching from 
a ViewStation FX problematic. PathNavigator now shows the correct bit rate for the 

initiator. 

 

3.

 

Simplified Dialing. 

If using an MGC that has no gateway resources available (I.E. 

no MUX resources available) PathNavigator will not route the call to the next physical 
MGC. It will, however, try to route the call on multiple H.323 cards on the same 

MGC. When the MUX resource is used up on one MGC, PathNavigator will look to see 
if another MGC has resources available for use. 

 

4.

 

H.239 limitation.  

When PathNavigator was in routed mode, the V-Series (VSX 

models) endpoints could not use H.239 with PathNavigator 7.0 because calls cannot 
be processed. Calls originating from V-Series models with H.239 enabled can now be 

processed by PathNavigator.

 

5.

 

Bandwidth Authorization for Polycom Conference Suite. 

Polycom Conference 

Suite can authorize up to a maximum of 5 calls per second before the performance 

of PathNavigator is adversely affected. This is now fixed and PathNavigator’s 
performance will not be adversely affected when using Bandwidth Authorization.

 

 

 

 

K

NOWN 

I

SSUES FOR 

V

ERSION 

 

1.

 

Forward No Answer. 

If two endpoints are registered to the same PathNavigator 

and one of the endpoints has configured a Forward No Answer to an address 
belonging to an endpoint registered with a neighbor PathNavigator, a call between 

the two registered endpoints will not connect using the following aliases, E.164 or an 
H.323 ID.  The call between these two registered endpoints can only connect if the 

forwarded endpoint is physically powered off.   

2.

 

Conference On Demand. 

If the login information is changed on the MGC and 

PathNavigator is logged in for the Conference On Demand service, PathNavigator 
remains logged on with the previous login credentials.  However, the next time 

PathNavigator logs back into the MGC (after restarting PathNavigator), it will log in 
with the new login information. 

3.

 

Neighbor Gatekeeper. 

There is memory leak when placing calls through 

hierarchical gatekeepers. This occurs if Microsoft Access is the chosen database. A 
work around is to use Microsoft SQL as PathNavigator’s database. 

 
Copyright (c) 2004 Polycom Incorporated. All rights reserved.

 

Polycom, the Polycom logo design and ViewStation are registered trademarks, PathNavigator, Global Management System, and 
iPower are trademarks of Polycom, Inc. in the United States and various other countries.  All other trademarks are the property of 
respective owners 

14

Summary of Contents for PathNavigator

Page 1: ...uirements 7 Installation Notes 8 Installation Instructions 8 Installing PathNavigator in conjunction with a WebCommander 9 Licensing Please Read Not For Demo Keys 9 Key Code Installation Requirement 9...

Page 2: ...eduled through Polycom Conference Suite are assured to go through if adhoc calls are placed Before a nonscheduled call can be placed PathNavigator will check with Polycom Conference Suite to see if th...

Page 3: ...tination H 323ID H 323 ID of source endpoint Source E164 E 164 alias of source endpoint Destination E164 E 164 alias of destination endpoint Q850 Codes Code Description 1 Unassigned Number 2 No Route...

Page 4: ...pended Call 86 Call with Identity has Cleared 87 User Not Member of CUG 88 Incompatible Destination 90 Non Existent CUG 91 Invalid Transit Network 95 Invalid Message 96 Mandatory Info Element Missing...

Page 5: ...e may be adjusted downward PathNavigator can now bind to a specific Network Interface Card NIC when the server that is running PathNavigator has more than 1 NIC SETTING UP THE ABILITY TO CREATE REMOTE...

Page 6: ...VPN IP Registering ViaVideo 1 Go to Setup 2 Click on the H323 tab 3 On the Gatekeeper area select Off and then select Specify After you have completed all of the above steps ViaVideo can create remote...

Page 7: ...7 0 or higher SQL 2000 requires Service Pack 3a SQL must be installed on a separate server Database Notes Microsoft SQL server 7 0 or 2000 SQL Requirements The SQL server has two authentication modes...

Page 8: ...tive When upgrading the serial number should have been auto populated in this field If you have chosen SQL server as the database recommended for 100 licenses and above You will arrive at this screen...

Page 9: ...egister for a new account and then login 3 Click on the Network Management option under the Product Activation menu item on the left side of the browser window 4 Click the Activate PathNavigator link...

Page 10: ...rt 1 888 248 4143 Upgrading a PathNavigator Redundancy Server Customers who have PathNavigator Redundant servers deployed will need to go through the following process to upgrade the server to version...

Page 11: ...pathnavigator or http system_ip_address pathnavigator Where systemname is the name of the server that PathNavigator is loaded on and system_ip_address is the IP address of the server that PathNavigato...

Page 12: ...ct mode may not function optimally such as Firewall Traversal 4 Q What is considered a rogue call A A rogue endpoint is defined as an unregistered endpoint for a given zone When an unregistered endpoi...

Page 13: ...A Use the following steps to change the server IP address 1 Go to Services of the server and stop the World Wide Web Publishing and then Polycom Path Navigator services 2 Change the server IP address...

Page 14: ...abled can now be processed by PathNavigator 5 Bandwidth Authorization for Polycom Conference Suite Polycom Conference Suite can authorize up to a maximum of 5 calls per second before the performance o...

Page 15: ...both the primary and redundant PathNavigators 6 Interoperability issues Running BrightStor ARCserve Backup Agent causes the PathNavigator server to render itself inoperable every few hours 7 Netmeeti...

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