high 40-60% range). If a comprehensive anti-virus scan is run on the SQL
server, then the database access will be slowed down, thereby affecting the
ability for PathNavigator to read or write data from/to the PathNavigator
database on the SQL server. There are several things that users can do to avoid
the performance degradation:
a.
Improve the performance of the PathNavigator or SQL hardware by putting
faster CPU and faster hard disk.
b.
Defrag the hard disk to improve hard disk access time. Since the
defragmentation process is also hard disk intensive, be sure to do this during
the PathNavigator maintenance period (when nobody in your enterprise is
making video calls).
c.
Run passive scans on the SQL server.
d.
Set the virus scan to run in the background if the software supports it.
e.
Scan only program files and certain file extensions to minimize scanning time.
7.
Q: I need to change my PathNavigator server IP address from DHCP to a static
address. How can I safely do this?
A: Use the following steps to change the server IP address.
1.
Go to Services of the server and stop the World Wide Web Publishing and
then Polycom Path Navigator services.
2.
Change the server IP address and reboot server if necessary.
3.
Go to Services, and start Polycom PathNavigator and then World Wide Web
Publishing.
4.
Remove offline registrants.
5.
Configure the endpoints to register their gatekeeper address with the new IP
address.
8.
Q: Can PathNavigator and Global Management System be installed on the same
server?
A: Both PathNavigator and Global Management System software can coexist on the
same server. However, there may be a performance penalty. For example,
performing Call Detail Report on Global Management consumes considerable CPU
resources. This may adversely affect the ability of PathNavigator to handle RAS
messages from the endpoints.
Copyright (c) 2004 Polycom Incorporated. All rights reserved.
Polycom, the Polycom logo design and ViewStation are registered trademarks, PathNavigator, Global Management System, and
iPower are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of
respective owners
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