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Retrieving a Call on Hold

 

Press

again or the Resume soft key to retrieve the call.  

 

 

Answering a Second through Sixth Call 

Depending on your phone model and the number of lines you have purchased, you 
can take up to 4 or 6 calls on your phone.  If you are on a call and another call 
comes in to your phone you will hear a tone from the phone and the next available 
Call Key will flash green.   There are two ways to answer the second call: 

 

Method 1 

 

1.

 

Place the first call on hold AND at simultaneously answer the second call 
by pressing the Call Key

 associated with the incoming 

call. 

 

Method 2 

 

1.

 

Place the first call on hold by using the hold key 

or use the hold soft 

key below the display  

2.

 

Press the Answer soft key 

 

Placing a second call 

While on a call, you may place that call on hold and make a second call.  There are 
two ways to place another call: 

 

Method 1 

 

1.

 

Place the first call on hold AND simultaneously receive dial tone to make 
the second call by pressing the next available Call Key 

.  

2.

 

Dial the 10-digit phone number or 3-digit extension number  

3.

 

Press the Send softkey 

4.

 

Once you have done this, the Call Key will display your call. 

 

Method 2 

 

1.

 

Press the Hold button or Hold softkey.  This will place your caller on hold 

2.

 

Press the next available Call Key 

 

3.

 

Dial the phone number or 3-digit extension number.  You will be connected 
to that party 

4.

 

You may switch between calls by using the Call Keys and using the resume 
soft key to connect to that call 

 

Call Transfer  

Summary of Contents for 4-Line Phone

Page 1: ...Polycom 4 and 6 Line Desk Phone Quick Reference Guide ACC 1143 PUG...

Page 2: ...king calls 3 Placing a Call on Hold 3 Answering a Second through Sixth Call 4 Placing a second call 4 Call Transfer 4 At this point the call is connected to the number to which you are transferring th...

Page 3: ...y used features of the Polycom 4 and 6 Line Desk Phone For a complete list of features and capabilities please refer to the Polycom 4 and 6 Line Desk Phone Owner s Manual Phones may be plugged into yo...

Page 4: ...use the speakerphone key or the press an unused Call Key 2 Dial the 10 digit number or 3 digit extension Method 2 1 Dial the 10 digit number or 3 digit extension 2 Press the Dial soft key Redialing a...

Page 5: ...the hold key or use the hold soft key below the display 2 Press the Answer soft key Placing a second call While on a call you may place that call on hold and make a second call There are two ways to...

Page 6: ...the call connects by pressing the Cancel soft key To Blind Transfer a Call Note The following instructions assume you are on a call and that your phone only has one call active 1 During a call press t...

Page 7: ...ore soft key 3 Press the Join soft key You will then be connected to both callers To Setup a Conference Call with two other parties 1 Call the first party 2 Press or the Confrnc soft key this will giv...

Page 8: ...THE TONE 8 Make your announcement which will be heard on all phones in the paging group except phones set to DND or phones in use 9 Hang up the phone when finished Answering a Page 1 Either pick up th...

Page 9: ...oicemail box If a call to your phone is not answered or your phone is busy the voicemail box will take a message and alert you through the message waiting lamp at the top of the phone and optionally v...

Page 10: ...ng Retrieving messages via the Web 1 Go to www accessline com login 2 Enter your Desk Phone number 3 Enter your PIN 4 Click LOG IN 5 You will be presented with a list of new and listened to voicemail...

Page 11: ...s 0000 by default or over your current greeting if you have called from another phone 4 Touch 8 for User Options 5 Touch 1 to record your new Unavailable Greeting Change the Amount of Time Before Voic...

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