Calling Contacts from Directories
On CCX business media phones, you can search for and call contacts in your Contact Directory, and the
Corporate Directory.
Call a Contact from a Directory
Place a call directly from your directory or select contacts in your directory to call on the
Place a Call
screen.
Procedure
1.
Do one of the following:
• Select
Contacts
and select a directory.
• Select
Place a Call
and select
Contacts
, and select a directory.
2.
Select a contact.
Call a Contact from a Directory Search
Search for and call contacts on the
Search
screen in your directory.
Procedure
1.
Select
Directories
, then select
Contacts
and select a directory.
2.
In the
Search
field, enter your contact’s name.
3.
Select a contact.
Placing Intercom Calls
Like a normal call, the intercom feature enables you to place a call to a contact.
An intercom call differs from a normal call in that the call recipient’s phone answers automatically when
not in an active call. Check with your system administrator to find out if this feature is available on your
phone.
If the call recipient has an active call, the recipient can choose to answer the intercom call. Otherwise, the
phone answers the intercom call automatically after their active call ends.
Place an Intercom Call
You can place an intercom call from your phone to quickly relay a message to a contact.
Tip:
Your system administrator can set up your phone to automatically call a specific contact when you
select
Intercom
. If your phone is set up this way, select
Intercom
and wait for your contact to
answer before speaking your message.
Procedure
1.
Select
Intercom
.
2.
Enter a number or select a contact.
Audio Calls
36
