Section 5. Maintenance and Troubleshooting
PlexWriter 12/4/32 Operation Manual
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Symptoms
Writing error occurs.
Buffer underrun.
Does not record at 12X.
Possible Cause #1
•
Network is being used.
•
Mouse was moved or Windows screensaver activated while writing.
•
Other applications are running.
•
Power save mode is active.
Solution #1
•
If problems occur when writing, reduce the load on CPU resources. Some ways
to do this are:
Log off from the network.
Disable the screensaver or power save mode.
Exit all other applications.
Possible Cause #2
•
Shortage of PC memory. If there is insufficient main memory in the PC, data
may be swapped to the hard disk, and this can cause a buffer underrun.
Solution #2
•
Increase the PC’s main memory capacity.
Possible Cause #3
•
Automatic thermal recalibration triggered.
Some high-speed hard disks are equipped with an automatic thermal
re-calibration function.)
Solution #3
•
Use another hard disk in this case.
Possible Cause #4
•
Defective CD-R or CD-RW media. CD-R or CD-RW media may be dirty,
scratched, or damaged.
Solution #4
•
ReWrite using another CD-R or CD-RW disc.
Possible Cause #5
•
Use of media that is not supported by the PlexWriter.
Solution #5
•
Try writing at a lower speed.
•
Check Plextor’s web site, www.plextor.com, for a list of recommended media.
