Section 5. Maintenance and Troubleshooting
PlexWriter 12/4/32 Operation Manual
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Solutions
•
Each sound board has a different setting for each input source, including one for
CD-Audio. Run your sound board’s mixer program and verify that the volume is
turned up or not muted. You can do this by double-clicking on the speaker icon
on your computer’s task bar.
•
Check your system configuration to see if the sound board settings (such as IRQ,
memory, etc.) are conflicting with other devices on the system.
•
Check if all the necessary drivers and multimedia devices required by your sound
board are installed.
•
Make sure the audio cable is properly connected between PlexWriter and sound
board.
Symptoms
Low sound level from PlexWriter drive.
Possible Cause #1
•
Improper audio cable connection between PlexWriter drive and sound board.
Solution #1
•
Check the cable connection from PlexWriter to sound board.
Possible Cause #2
•
Low levels from audio mixer.
Solution #2
•
Check the master, CD and line levels of all audio mixers.
Troubleshooting: Writing to Discs
Symptoms
Cannot write to CD-R or CD-RW disc.
Possible Cause #1
•
You are using authoring software other than that bundled with your PlexWriter.
Solution #1
•
Use the authoring software provided with the PlexWriter.
•
To use other types of authoring software, contact the supplier and ensure the
software supports the PX-W12432T CD-RW drive. Supported software lists can
also be found on the Plextor web site at www.plextor.com.
Possible Cause #2
•
CD-R or CD-RW media is not supported.
Solution #2
•
Use CD-R or CD-RW media recommended by Plextor. Supported media lists can
also be found on the Plextor web site at www.plextor.com.
