Planet IPX-1980 User Manual Download

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Listen to the message

1. If you would like using this function, you must write correct email address

"extension settings"

2. You need configure SMTP and Email model in

【

VoiceMail

】

, please check

e details in the following chapter

【

VoiceMail

】

3.8 Call Queue

3.8.1 Create Agent

Check agent in the

【

Extension Settings

】

---

【

Advanced Options

】

, then assign agent and

Ring Strategy in

【

Call Queue

】

, please learn from the following configuration interface:

Summary of Contents for IPX-1980

Page 1: ...User s Manual IPX 1980 Internet Telephony PBX System ...

Page 2: ...responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete...

Page 3: ...uman health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Safety This equipment is designed with the utmost care for the safety of those who insta...

Page 4: ...RATION 17 3 1 PREPARATION BEFORE OPERATION 17 3 2 BEFORE MAKING A CALL 17 3 2 1 System Information 17 3 2 2 Basic Configuration 19 3 2 3 Time Based Rules 22 3 3 OUTBOUND CALL 23 3 3 1 Trunks 23 3 3 2 Outbound Routes 26 3 4 INBOUND CALL 27 3 4 1 Inbound Routes 27 3 4 2 IVR 29 3 4 3 IVR Prompts 30 3 4 4 Ring Groups 30 3 5 BLACK LIST 31 3 5 1 Pickup Call 32 3 6 ON THE CALL 33 3 6 1 Call Parking 33 3 ...

Page 5: ...52 4 4 DISA 53 4 5 PAGING AND INTERCOM 54 4 6 MONITOR 55 4 7 PHONE BOOK 55 4 8 PIN SET 56 4 9 FEATURE CODES 57 4 10 AUTO PROVISION 59 CHAPTER 5 STATUS 61 5 1 RECORD LIST 61 5 2 CALL LOGS 63 5 3 REGISTER STATUS 63 5 4 SYSTEM INFO 64 CHAPTER 6 SYSTEM 65 6 1 NETWORK AND COUNTRY 65 6 2 TROUBLESHOOTING 66 6 3 DHCP SERVER SETTINGS 67 6 4 DDNS VPN 67 6 5 TIME SETTINGS 68 6 6 MANAGEMENT 69 6 7 DATA STORAG...

Page 6: ...X behind the Router 73 7 1 2 IP PBX behind the Modem 73 7 2 HOW TO COMBINE TWO IPX 1980 IP PBX IN THE SAME NETWORK 74 7 3 HOW TO COMBINE TWO IPPBX IN DIFFERENT NETWORK 78 7 4 REMOTELY REGISTER IP PHONE TO THE IPX 1980 81 CHAPTER 8 HOW TO USE SKYPE ACCOUNT IN IPX 1980 86 ...

Page 7: ...rovides many advanced functions including voice mail to email web management and etc Designed to run on a variety of VoIP applications the IP PBX provide IP based communications voice conferencing support paging intercom call monitoring and BLF Busy Lamp Field functions It also supports call detailed record CDR centralized Auto Attendant AA and Interactive Voice Responses IVR The IPX 1980 utilizes...

Page 8: ...Trunk by Trunk Group Configuration Built in 8 port FXO By adding external FXO analog gateway to use Terminal trunk Line By adding external GSM VoIP gateway to use GSM trunk line Built in SIP Proxy Server Following RFC 3261 Call Features Call Paging and Intercom Call Forward Immediate Call Forward on Busy Call Forward on No Answer Call Pickup Call Park Call Pickup Group Caller ID T 38 Pass Through ...

Page 9: ... Internet Open the box of the Internet Telephony PBX system and carefully unpack it The box should contain the following items z IPX 1980 x 1 z Quick Installation Guide x 1 z User s Manual CD x 1 z Power Adapter x 1 12V z RJ 45 X 1 If any of above items are damaged or missing please contact your dealer immediately 1 3 Physical Specification Dimensions 240 x 368 x 82 mm W x D x H Weight 1800g Front...

Page 10: ...FXO Port Connect to PBX or CO line with RJ 11 Write analog line FXO port was connected to the extension port of a PBX or directly connected to a PSTN line of carrier Button Action Description Press for 6 Secs System reboot Reset Press Over 6 Secs Reset to Factory Default Please be remind reset to factory default Upload music setting on hold music and backup file will not remove Front Panel LED Sta...

Page 11: ...DHCP client Call control P 2 0 RFC3261 SDP RFC 2327 Symmetric RTP Registration Max 100 nodes SIP IP phones ATA Voice Gateways Video phone Calls ax 30 concurrent calls Voice Codec Support 711 Ulaw G 711 Alaw G 726 G 729GSM SPEEX Video Codec 261 H 263 H 263 H 264 Voice Processing DTMF detection and generation In Band and RFC 2833 SIP INFO PBX features 30 Concurrent calls Up to 100 registers BLF Busy...

Page 12: ...old Call Waiting Call Transfer Call Forward Always Busy No Answer Call Pickup Call Park Call Resume Call Queue Music on Hold 3 Way conference with feature phones VIP 256 series VIP 255PT VIP 361PE VIP 362WT and the ATA Analog Telephone Adapter VIP 156 VIP 157 Internet Sharing Protocol TCP IP UDP RTP RTCP HTTP ARP NAT DHCP PPPoE DNS Other Function DDNS Ping test Auto Provision Connection Type Stati...

Page 13: ...owser To use the user interface you need a PC with Internet Explorer version 6 her Firefox or Safari for Mac Step 3 Enter the default IP address of the IPX 1980 192 168 0 1 into the URL address box Step 4 Enter the default user name admin and the default password admin then click Login to enter ased user interface Web b Default IP Default WAN IP 172 16 0 1 Default LAN IP 192 168 0 1 Default Name a...

Page 14: ...2 2 Configuring the WAN Step 1 Go to System System Connection to find Network Country Figure 2 2 Network Country button Figure 2 3 Network setting page ...

Page 15: ... information There are three types of WAN connection They are Static IP PPPoE Point to Point Protocol over Ethernet DHCP You can find detail setting process in the user manual Figure 2 4 WAN connection type selection item ...

Page 16: ...ue is 80 use Th to acce Click S ipconf 192 16 Step 3 Click Apply to save the configuration And you can type the http WAN IP address ss the IPX 1980 from the remote side Step 4 To verify the IP addresses of your computer and the Internet Telephony PBX system tart form Windows Run Type the cmd to open the command window then type ig for getting default gateway address In the below case the default g...

Page 17: ...can be used with IPX 1980 IP PBX z Our IPX 1980 is base on SIP 2 0 RFC 3261 any IP phone model base on same protocol can be work with IPX 1980 3 2 Before Making a Call 3 2 1 System Information Default WAN IP 172 16 0 1 Default LAN IP 192 168 0 1 Default Name admin Default Password admin ...

Page 18: ...es to make modification effect If username and password are right this following page will be displayed z Network WAN LAN Port IP will be displayed z Storage Total storage and used storage will be displayed z Channels Channel information will be based on the product model z Device Info Product Model and System Version will be displayed 1 if FXO without connection the color will be Orange 2 if FXO ...

Page 19: ...cludes the following sub menu z Home Page Display device info z Basic Basic configuration on extension trunks etc z Inbound Control Configure Inbound Route IVR and Black List etc z Advanced Configure extension s default info conference etc z Status Check record list call logs register status etc here z System Configure network time etc manage call logs back up files etc 3 2 2 Basic Configuration C...

Page 20: ...ne If this user is attached to an analog port on the system please choose the port number here Dial Plan Please choose the Dial Plan for this user Dial Plan is defined under the Outbound Routes Voicemail This user will have a voicemail account after choosing this option Can reinvite Set up calls directly between caller and receiver after being connected by IP PBX system This method is known to cau...

Page 21: ... IP address and network restriction e g 192 168 1 77 or 192 168 10 0 255 255 255 0 Auto Provision PLANET IP PBX can work with PLANET IP Phone on this function Please input MAC address of the IP Phone Futurity function Codecs Configure The allowed and disallowed codecs can be selected by clicking this link Default codecs are alaw ulaw and G 729 1 There are few default extensions which number starte...

Page 22: ... this time rule Please set from this page Time Based Rule New Time Rule New Time Rule Item Explanation Rule Name Define the time rule name Time Date Conditions Set time segment of Month Date Week Destination How to deal with the inbound call in different time segment eg Inbound call will be forward to IVR in working time ...

Page 23: ... call to connect to PSTN Public Switch Telephone Network or VoIP provider please configure on this page Basic Trunks Planet IP PBX supports 3 kinds of trunks Analog GSM line Custom VoIP Peer How to add each trunk 1 Analog GSM Line Click Add a Dial Rule Analog GSM ...

Page 24: ...oIP allows you to create a VoIP trunk please configure on this page Add a Trunk VoIP Trunk Item Explanation Description Description for VoIP Trunk digit or letter is allowed Protocol Choose protocol for this trunk SIP or IAX2 Dial Plan Choose a dial plan for this trunk define it in the submenu named Outbound Routes Register Check for opening register service otherwise register service is closed Ho...

Page 25: ...unk SIP or IAX2 Dial Plan Choose a dial plan for this trunk define it in the submenu named Outbound Routes Host IP Address of the other IPX 1980 IP PBX NAT Check this option extension user will be configured after NAT Network Address Translation Without Authentication If you don t use Authentication when connecting server please check this option Username Username provided by the other IPX 1980 IP...

Page 26: ...bound Routes On this page you can configure basic match pattern of outbound routes and create different dial plan Please configure by clicking Add a Dial Rule Item Explanation Rule Name Set a name for this dial rule PIN Set Set PIN which you need input when you dial out by this rule Record in CDR If you selected it CDR will show which pin the call is outbound through Place this call Choose a trunk...

Page 27: ...igit prefix when dial 12345 digit 2345 will be sent Auto add digit If added digit 1 when dial 12345 digit 123451 will be sent 3 4 Inbound Call 3 4 1 Inbound Routes When a call from outside you want to forward this call to an extension or IVR this Chapter will introduce you how to deal with the inbound calls Please configure on this page Inbound Routes General When a call from a trunk Analog VoIP i...

Page 28: ...ion Select Extension call queue conference or IVR for DID VoIP Channel DID If you want to direct the inbound call from a VoIP trunk to a specified extension call queue conference or IVR please configure on this page Add VoIP Channel z DID Number DID number calling into VoIP This number is configured in the advance option of VoIP trunk z DID Extension Choose a specified extension call queue confere...

Page 29: ...sten to the IVR by dialing extension please input an extension Number Please Select Select IVR audio file please configure in this page IVR Prompts Repeat Loops loop times to repeat playing the IVR prompt Dial other Extensions Allow caller to dial other extension besides of the ones listed as below Key press Events Each digit will be related to the actions defined in the blank ...

Page 30: ...on the selected extension will ring and then you can record IVR 3 4 4 Ring Groups Ring Group is a collection of extensions When a call to a ring group all extensions in this ring group will ring in different way based on their different configuration if ring time exceeded defined time the call will be directed to IVR or others based on your configuration There isn t any data in the factory default...

Page 31: ...ward the call to extension extension Voicemail RingGroup IVR or Hangup 3 5 Black List If some numbers need to be blocked you can use this functionality Please configure in Black List click New Blacklist to display this dialog as below Input caller s number in the blank then this caller s number will be blocked when call again Meanwhile extension user can add or delete the blacklist number by funct...

Page 32: ...ber this number will be deleted from the Black List 3 5 1 Pickup Call If an extension user is away from his her desk other extension users can pickup the call by function key on the phone Please check the following diagram to learn Reference Parameters and Explanation of Pickup Calls Item Explanation 8 Pick up the ringing extension in the system at random This can be defined in Feature Codes 7 Def...

Page 33: ...w to learn Reference Parameters and Explanation of Call Park Item Explanation Extension to Dial for Parking Calls Default number is 700 It can be defined in Feature Codes What extension to park calls on Default number is 701 720 It can be defined in Feature Codes How many seconds a call can be parked for Default is 45 seconds It can be defined in Feature Codes 3 6 2 Transfer If an incoming call as...

Page 34: ... key 2 it can be defined in Feature Codes Timeout for answer on attended transfer Default is 15 seconds it can be defined in Feature Codes 3 6 3 Conference If you wanted to create a conference room for some extension users or with external lines you can input conference room number 900 input conference room password 1234 Admin s password is 2345 then enter into conference room This model supports ...

Page 35: ...in a conference until another user has joined the same conference Enable caller menu Checking this option allows a user to access the Conference Bridge menu by pressing the key on their dialpad Announce callers Checking this option announces to all Bridge participants the joining of any other participants Record conference Recording format is WAV Quiet Mode If this option was checked all users ent...

Page 36: ...an add new participant extension user or external number into the conference Add new participant 3 6 4 Monitor Monitor the specified extension also you can monitor in different time Please click Monitor New Monitor to configure ...

Page 37: ...on Choose an extension Ring lasting for s Default is 20 seconds you can define it by yourself Always All incoming calls will be forwarded Busy Forward when extension is busy Status No answer Forward when extension not answer Forward to an Internal Extension Incoming call will be forwarded to internal extension Set your Follow Me number Forward to an External Extension Incoming call will be forward...

Page 38: ...nd email the message to your defined mailbox Click Extension Extension Settings VoiceMail must be opened and VM Password must be configured before using VoiceMail If no answer when default ring time is over the system will play and ask you to leave your message press to end recording If you configured email your voice message will be sent to your defined email Leave a message ...

Page 39: ...gs in th 2 You need configure SMTP and Email model in VoiceMail please check e details in the following chapter VoiceMail 3 8 Call Queue 3 8 1 Create Agent Check agent in the Extension Settings Advanced Options then assign agent and Ring Strategy in Call Queue please learn from the following configuration interface ...

Page 40: ...ntil one answers default RoundRobin Take turns ringing each available Agent LeastRecent Ring the Agent which was called least recently FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent RRmemory RoundRobin with Memory and remember where it left off in the last ring pass Agents All the users who are defined as Agent will be shown here Selected agent will be a memb...

Page 41: ...this option forces all callers to exit the Queue if New Callers are also not able to Enter the Queue This option should generally be set in concert with the Join Empty option Auto Fill Defining this option causes the Queue when multiple calls are in it at the same time to push them to Agents simultaneously Thus instead of completing one call to an Agent at a time the Queue will complete as many ca...

Page 42: ...ion You need register for using after creating agents Agent Registration when hook off Agent Registration when hook on 3 8 3 Agent Log Off If agent would leave and log off none of agent will answer calls then Agent Log Off ...

Page 43: ... NAT FAX setting Global SIP Setting 4 1 1 General Click General to display the dialog as below Item Explanation Local Extensions Set up the digit of local extensions Operator Extension Set up Operator Extension Global Ring Time Set s Set Ring Time for each extension Enable Transfer Enable transfer feature key Enable Music On Ringback Enable music on ringback ...

Page 44: ...s a SIP device IAX2 Check this option if the User or Phone is using IAX2 or is an IAX2 device Call Waiting Check this option if the User or Phone should have Call Waiting capability 3 Way Calling Check this option if the User or Phone should have 3 Way Calling capability VM Password Voicemail Password for this user e g 1234 Delete VMail Voicemail will not be checkable by phone if you chose this op...

Page 45: ...ng Enabling echo training will cause the PBX system to briefly mute the channel send an impulse and use the impulse response to pre train the echo canceller so it can start out with a much closer idea of the actual echo Value may be yes no or a number of milliseconds to delay before training default 400 Busy Detection Used for detecting far end hang up or a busy signal Busy Count If Busy Detection...

Page 46: ...upport auto RFC2833 inband info Default RFC 2833 Max Registration Subscription Time Maximum duration in seconds of incoming registration subscriptions we allow Default 3600 seconds Min Registration Subscription Time Minimum duration in seconds of registrations subscriptions Default 60 seconds Default Incoming Outgoing Registration Time Default duration in seconds of incoming outoing registration ...

Page 47: ...Refresh How often to refresh external host if used You may specify a local network in the field below Local Network Address 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Item Explanation T 38 fax UDPTL Passthrough Enables T 38 fax UDPTL pass through o...

Page 48: ...ng even in cases where some buggy devices might not render it Default never Add user phone to URI If checked user phone is added to URI that contains a valid phone number Send Compact SIP Headers send compact sip headers Item Explanation Register Time Out Retry registration calls at every x seconds default 20 Register Attempts Number of registration attempts before we give up 0 continue for every ...

Page 49: ... the default number is 600 Max greeting seconds Defining this option to set a maximum time for the greeting message Direct to Voicemail Defining this option to go to voicemail box directly Dial 0 for Operator Callers entering the voicemail application can leave for Operator by dialing 0 Message Format Choose the format of the voicemail messages in this selection box Maximum Messages Choose the max...

Page 50: ... caller leaving the voicemail can review their recorded message before its submitted SMTP Settings Item Explanation SMTP server In order to send e mail notifications of your voicemail Set the IP address or domain name of a SMTP server that your IP PBX may connect to e g mail yourcompany com Port The port number which the SMTP server running is generally port 25 If SSL is encrypted please use port ...

Page 51: ...e mail This option defines whether or not voicemails are sent to the Users e mail addresses as attachments Sender Name Display the Sender name when you receive a voicemail From Sender s email address Subject Subject of the mail Message The message pattern ...

Page 52: ...ngs Management for music on hold music on ringback music on call queue Click Music Settings to display the dialog as below Music Settings Please define different music file for different music folders Music Management ...

Page 53: ... is limited in 15MB s 4 4 DISA A trunk call into the PBX and call to another trunk through outbound route of the PBX E g This trunk can make international call you are out of the office and want to contact with your customer in foreign country now you can dial DISA number after PIN authentication you are connected to your customer and you can speak to your customer now Click DISA New DISA to displ...

Page 54: ...l terminals which support this function will be picked up automatically and listen meanwhile it supports duplex Click Paging And Intercom Add Paging Group to display the dialog as below Item Explanation Paging Extension The number users will dial to page this group Description Provide a descriptive title for this Page Group Paging Group Members Selected device s in this page Device List Select Dev...

Page 55: ...ion Extension Define an extension Monitoring Time Set monitoring time Inbound Record Check to record inbound calls Outbound Record Check to record outbound calls To check the record information pleases enter Status Record List 4 7 Phone Book If incoming call was matched with the number in the phone book the incoming call will display the name of matched number Click Phone Book to displays the dial...

Page 56: ...hone book it will display the name define in Phone book EX Name David Number 123456789 When system receive the call 123456789 the extension answer this call it will display David For now our IPX 1980 can only FSK caller ID mode 4 8 PIN Set PIN Set will distribute one PIN Code to different extension user if you selected PIN Set on the Dial rule page in Outbound menu the extension user who has the P...

Page 57: ...z PIN Set Name Set the PIN Sets Name z PIN List Enter a list of one or more PINs One PIN per line 4 9 Feature Codes Click Feature Codes to display the dialog as below you can define relevant parameter ...

Page 58: ...s While on conversation with A you dial the Attended Transfer key sequence The system says Transfer then gives you a dial tone while A is on hold You dial the transferee number B s number and talk with B to introduce the call then you can hang up and A will be connected with the B In case B does not want to answer the call he she simply hangs up and you will be back to your original conversation D...

Page 59: ... agent Once logged in the agent can take calls with the phone off hook each call is preceded by a warning tone Calls are ended by pressing the key Agent Callback Login Extension Extension to be dialed for the Agents to Login to the Specific Queue Same as Agent Login Extension except you do not have to remain on the line Agent Logoff Extension Agent logoff from the queue Pause Queue Member Extensio...

Page 60: ...and Activate Method 2 Click Auto Provision to download auto provision script file model this script file model support csv and txt format Mac Extension Fullname must be filled password IP Phone version could be optional Save it in your local PC after you fill based on the model format select the relative manufacture on this page and upload ...

Page 61: ...s of record list call logs system info register status etc 5 1 Record List Check the record list of defined extension or conference you can delete the record list Click Status Record List Monitor and Conference will be displayed as below Monitor List Interface ...

Page 62: ...Conference List interface ...

Page 63: ... real charged duration if you need billing PSTN must support polarity reversal function and meanwhile you must configure relevance parameters of polarity reversal in trunk configuration for the IP PBX For now our IPX 1980 can only FSK caller ID mode 5 3 Register Status Check SIP IAX2 User and SIP IAX2 Trunk status Click Register Status to displays the dialog as below ...

Page 64: ...5 4 System Info Check OS version firmware version and memory etc from here Click System Info to displays the dialog as below ...

Page 65: ...splay the dialog as below Item Explanation IP Assign Support Fixed IP DHCP PPPoE Primary DNS Specify a name server to resolve domain names Alternate DNS Specify a name server to resolve domain names HTTP Port HTTP login port Remote Administration Allow user to login form WAN or not LAN port setup LAN IP address and subnet mask Tone Zone Setting Define the tone zone for home country or place ...

Page 66: ... network connection not so stable but you still want the BLF function can works normal we recommend to keep the DNS item Blank 6 2 TroubleShooting You can ping other network device through PLANET IP PBX and track network route by command Traceroute Click System TroubleShooting to display the dialog as below ...

Page 67: ...support DHCP Click System Network Advanced DHCP Server Settings to show the following dialog 6 4 DDNS VPN After configure DDNS you can visit by domain remotely Click System DDNS VPN to display the dialog as below DDNS Settings VPN Settings ...

Page 68: ...1 DDNS supports the domain provided by Planet DDNS Dyndns org o ip com Zoneedit com N 2 VPN supports N2N L2TP only 6 5 Time Settings Click System Time Settings to display the dialog as below ...

Page 69: ...elect your time zone so that the system will set time based on the time zone Synchronize with current PC time Click the button to synchronize the PBX time with the current PC time 6 6 Management Management on username password access permit etc Click System Management to display the diagram as below z Change Password You can change the password of admin here default password is admin z Set Languag...

Page 70: ...added a permitted IP you can only login the system by this IP other IP address isn t effective to login the system 6 7 Data Storage Upload the voicemail monitor conference call logs etc to the defined FTP server for storage Click System Data Storage to display the diagram as below ...

Page 71: ... Monitor and Call logs to the defined TP Server automatically when flash storage is over 40 Then the history les will be removed out automatically F fi 2 NOT upload in working time by default 6 8 Backup Backup all the settings Click System Backup to displays the diagram as below z Restore Restore your selected backup file to system z Delete Delete your selected backup file z Download your selected...

Page 72: ...erver and one upgrading file Run TFTP server you will see the following interface Go into the update page and upload firmware Enter the package name Enter TFTP Server IP address in this example we are 192 168 0 137 Click Update button to finish upgrading system package after entering the TFTP Server IP Then system will reboot automatically ...

Page 73: ...ect HUB or Switch to the LAN port of the IP PBX to enable some PC or IP Phone to access the public network 7 1 2 IP PBX behind the Modem If you have the public IP and want to enable the IP PBX access the public network directly without router then you should connect the WAN port of the IP PBX to the public network and connect HUB or Switch to the LAN ports of the IP PBX to enable your PC access th...

Page 74: ...e network and then try to expand to different network Below is the structure of how to combine two IP PBX in the same LAN Register the IPX 1980 A as a peer in IPX 1980 B via IAX2 trunk so the extensions in IPX 1980 A can make calls to IPX 1980 B s extensions via this special trunk In above structure ...

Page 75: ...980 A are in the format 6XX 4 All the extensions under IPX 1980 B are in the format 8XX 5 Extensions under IPX 1980 A can make calls to extension under IPX 1980 B with format 8XX 6 Extensions under IPX 1980 B can make calls to extension underIPX 1980 A with format 6XX Step 1 Set up a peer 699 in IPX 1980 A In the page TrunksÆ Add a Trunk ...

Page 76: ...rd Advance Options Select IAX protocol Step 2 Set up an IAX trunk in IPX 1980 B to connect to IPX 1980 A via this IPX 1980B Peer In the page Trunks Add a Trunk Step 3 Set Dial Rule in IPX 1980 B all calls starting with 6 will be sent to IPX 1980 A In the page Outbound Routes Add a Dial Rule ...

Page 77: ...01 extensions 2 Register an IP phone IP PHONEA to IPX 1980 A with 601 extensions 3 801 call 601 And you can see 601 will ring and you can pick up the call Above is the way to route IPX 1980 B s call to IPX 1980 A Accordingly if you want to call from IPX 1980 A to IPX 1980 B continue as below Step 5 Set Dial Rule in IPX 1980 A all calls starting with 8 will be sent to IPX 1980 B ...

Page 78: ...ange and apply the test 601 call 801 and 801 will ring and you can pick up the call 7 3 How to combine two IPPBX in different network The general environment for two IPX 1980 in different locations is two IPX 1980 IP PBX are both in the Internet and using the public IP ...

Page 79: ...r both two are behind router and using the private IP So we need to make port forwarding in the router and make IPX 1980 IP PBX reach to each other Step 1 Set port forwarding in the router for IPX 1980 A For the IPX 1980 A is behind the router you need forward the IAX2 port in your router so all the packets received on the router WAN port 210 11 25 127 4569 will be forwarded to the IPX 1980 A 192 ...

Page 80: ...warding in the router for IPX 1980 B Use the same method as Step 1 to do port forwarding in router B for IPX 1980 B as above Setp4 Combine two IPX 1980 and make calls Accordingly set the 601 users in IPX 1980 A and 801 users in IPX 1980 B and build the correct dial rules as above you can make calls between two the IPX 1980 IP PBX 1 You can also apply a DDNS to get one fixed domain for both IPX 198...

Page 81: ... If the IPPBX is behind the Router please open port 5060 for signaling and the 10001 10200 port for RTP And 80 port for you web default is 80 port and make the port map for IPPBX 3 Now if your dyndns and the port mapping is successfully set up you can access your web Like http plnaettest dyndns org 4 Then set the sip support Advanced Æ Global SIP Settings Æ NAT Support ...

Page 82: ...t time for fresh default 10 z Local Network Address Replace with your local network address and mask z NAT mode If your IPPBX behind the Router set default yes 5 If your settings are accomplished now you can try to register one extension We try our phone and soft phone eyebeam 1 If your phone is behind the router and you must open the NAT for your extension Usually we open it Like ...

Page 83: ...Then we begin to register the soft phone ...

Page 84: ... to customization on hold music 1 in Music Management Upload music file item 1 1 Select music directory in here you can choice Music 1 10 1 2 Choice and Upload the music file The sound file must be wav 16bit 8000Hz Single gsm w or alaw The size is limited in 15MB ula ...

Page 85: ... press save 1 4 Please be remind Music Reload is last step to upload the music file to system even r already press Upload in step 1 2 or press Music reload in step 1 3 it still need to press sic Reload to finished the last step and make music file replace use Mu ...

Page 86: ... must be more than 50 when you use the account first time 1 Sign in with the business account on this page https login skype com account login form intcmp sign in return_url https secure skype co m account login 2 When you have signed in please click Skype Manager at the end of this page ...

Page 87: ...3 Please click the button Features 4 Please click the Skype connect 5 Create a SIP profile ...

Page 88: ...on to our VoIP trunk blank then you can register to Skype server And you need assign money for outgoing calls and then you can call out Note Skype Channel belongs to VoIP channel so any calls from Skype will be directed to the same destination of VoIP Then you can see the sip account information by clicking Authentications details ...

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