Planar EP4650 User Manual Download Page 87

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Accessing Planar’s Technical Support Website

EP4650/EP5550 User Manual

Accessing Planar’s
Technical Support
Website

Go to

http://planarpartners.com

Once you enter your login and password, you can access downloadable utility
software, new firmware and user manuals.

Downloading Additional Documentation and Firmware

Some of the other documents for the EP4650/EP5550, which are or will be available
on

www.planar.com

, are listed below:

Document Name

Contents

User Guide

Information for installers and end users to install
and use displays.

RS232 Codes User Manual

Technical information about the product, such
as display mode information and how to use
RS232 commands to control displays.

Summary of Contents for EP4650

Page 1: ...EP4650 EP5550 User Guide...

Page 2: ...s or omissions contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Warranty and Service Plans Planar warranty and service...

Page 3: ...Mounts General Description 6 Cleaning the EP4650 EP5550 7 Package Contents 8 Unpacking the EP4650 EP5550 8 Dimensions 11 EP4560 Front 11 EP4560 Rear 12 EP4560 Side 13 Standard Inputs 13 Optional HD S...

Page 4: ...4650 EP5550 On 25 Turning the EP4650 EP5550 Off 26 Adjusting the Volume 26 Selecting the Input Source 27 PIP Mode 28 OSD Menu Functions 31 OSD Menus 36 Navigating Through the Menus 40 Default Settings...

Page 5: ...650 EP5550 User Manual iii Signal Compatibility 76 Specifications 78 Troubleshooting 80 Accessing Planar s Technical Support Website 81 Downloading Additional Documentation and Firmware 81 Downloading...

Page 6: ...Table of Contents iv EP4650 EP5550 User Manual...

Page 7: ...EP4650 EP5550 have a native HD 1920 x 1080 resolution and both accept a wide range of input pictures from VGA to 1080p Additional features of the Planar EP4650 and EP5550 include ambient light contro...

Page 8: ...for inspection WARNING Wall mounts must be secure If the display is hung on a wall the wall must be strong enough to hold it Simply mounting it to wallboard or wall paneling won t be adequate or safe...

Page 9: ...outlet 9 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from any of the EP4650 EP5550 displays 10 Only use the attac...

Page 10: ...changing video patterns or images However LCDs can experience temporary image retention when recommended usage guidelines are not followed What is Temporary Image Retention Temporary image retention T...

Page 11: ...verzamelpunt voor de recyclage van elektrische en elektronische apparatuur Door te garan deren dat u dit product op de correcte manier wegwerpt helpt u potenti le negatieve gevolgen voor het milieu en...

Page 12: ...ure at the top of the wall is predicted to be above the specified ambient temperature for the panel Cooling may be done behind the displays and depending on the wall configuration it may be helpful to...

Page 13: ...re to do so may result in electrical shock or damage Keep the following points in mind when cleaning the surface of the EP4650 EP5550 When the surface of the EP4650 EP5550 becomes dirty wipe the surfa...

Page 14: ...stom pallets depending on the number of displays shipped The EP4650 EP5550 is packed using foam to protect it during shipping Before unpacking the EP4650 EP5550 prepare a stable level and clean surfac...

Page 15: ...50 EP4650 EP5550 User Manual 9 3 Remove the accessory bag and packing list Item Description Quantity 1 LCD panel 1 2 Carton 1 3 Foam Cushion Top 1 4 Foam Cushion Bottom 1 5 Polyurethane Bag 1 6 Access...

Page 16: ...nts of the Accessory Kit 10 EP4650 EP5550 User Manual Contents of the Accessory Kit Part Picture Quantity VGA Cable D sub 1 USB Drive 1 Power cord 1 IR extender cable 1 OSD Remote AAA batteries includ...

Page 17: ...Dimensions EP4650 EP5550 User Manual 11 Dimensions EP4560 Front LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP...

Page 18: ...EP4560 Rear 12 EP4650 EP5550 User Manual EP4560 Rear LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP 0 9 6 02817 1 2 6 0 02817 1 2 6 25 0 3 5...

Page 19: ...e EP4650 EP5550 User Manual 13 EP4560 Side Standard Inputs LQ PP LQ PP LQ PP 6 9 237 21 RS232C LAN DisplayPort HDMI 1 HDMI 2 DVI D VGA PC Audio In IR Extender Audio Out Component Audio In S Video Vide...

Page 20: ...Optional HD SDI VW Inputs 14 EP4650 EP5550 User Manual Optional HD SDI VW Inputs EP5550 Front SDI OUT SDI IN SDI IN DVI OUT VGA OUT LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP...

Page 21: ...EP5550 Rear EP4650 EP5550 User Manual 15 EP5550 Rear LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP 0 02817 1 2 6 25 0 3 5 0 9 6 02817 1 2 6...

Page 22: ...EP5550 Side 16 EP4650 EP5550 User Manual EP5550 Side LQ PP LQ PP LQ PP 237 21 6 9 7 HD SDI VW OPTION...

Page 23: ...one or more of the following items String string level Digital laser level Ladders lift Back brace Stud finder if hanging display on a wall Other Things You May Need LCD screen cleaner or LCD wipes av...

Page 24: ...e screens after the wall installation and configuration are complete Power Input Signal Source Input Source inputs are located on the rear of the display RS232C LAN DisplayPort HDMI 1 HDMI 2 DVI D VGA...

Page 25: ...560 EP5550 OSD Keypad The OSD keypad is located on the rear of the display LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP 0 02817 1 2 6 25 0 3 5 0 9 6 02817 1 2 6 OSD Keypad Buttons...

Page 26: ...splay Use the IR extender cable for operating the remote from the front of the display Menu Right Increase value Menu Left Decrease value Menu Up Menu Down Menu Exit Menu Exit OSD Keypad Buttons LQ PP...

Page 27: ...ay in the portrait position and looking at the rear of the display it should be rotated according to the arrow stickers on the back of the display This will allow for proper ventilation Then select th...

Page 28: ...the Remote Control 22 EP4650 EP5550 User Manual Using the Remote Control Below is a picture of the remote control and its corresponding Hex codes See the following page for button descriptions and Hex...

Page 29: ...cts the PIP position 10 DisplayPort 40AF 15EA Selects the DisplayPort source 11 SDI 1 40AF 10EF Selects the HD SDI source 1 12 PIP 40AF 11EE Turns the PIP feature on and off 13 S V 40AF 0DF2 Selects t...

Page 30: ...ode Hex Code Description 21 40AF 19E6 Navigates down through submenus and settings 22 ENTER 40AF 12ED Selects highlighted menu choices 23 EXIT 40AF 05FA Closes the menu system 26 SCALING 40AF 14EB Tog...

Page 31: ...witch is set to 3 Press the power button on the remote or side control panel 1 Remove the battery cover Slide back and remove the battery cover in the direction of the arrow 2 Insert the batteries Ali...

Page 32: ...f power completely turn the AC switch to O or disconnect the AC power cord from the power outlet Note If there is no signal for a certain period of time the LCD panel will automatically go into standb...

Page 33: ...Press the source button on the EP4650 EP5550 s keypad Use the arrow buttons to select one of the following input sources and press ENTER VGA HDMI 1 HDMI 2 DVI DISPLAYPORT COMPOSITE VIDEO S VIDEO COMP...

Page 34: ...ed source button VGA HDMI 1 HDMI 2 COMP VIDEO composite or S V s video 2 Turn on PIP Using the remote press PIP 3 To select the PIP subsource Using the remote press P SOURCE and use the arrow buttons...

Page 35: ...source and the subsource Using the remote press AUDIO 7 For additional PIP functionality press MENU and navigate to the DISPLAY SETTINGS menu Use the arrow buttons to navigate to the desired PIP featu...

Page 36: ...layed MAIN PIP PIP VGA HDMI 1 HDMI 2 DVI Display Port Video Composite S Video Component HD SDI 1 HD SDI 2 M a i n VGA Yes Yes Yes Yes Yes Yes Yes Yes Yes HDMI 1 Yes Yes Yes Yes Yes Yes Yes HDMI 2 Yes...

Page 37: ...Sharpness Adjust the sharpness of the screen 0 24 Saturation Adjust the saturation of the screen Note Disabled in Graphics mode Hue Adjust the hue of the screen Note Disabled in Graphics mode Backligh...

Page 38: ...ect the PIP location Bottom Right Top Left Top Right Bottom Left Aspect Ratio Adjust the aspect ratio of the screen Full screen Pillar Box Letter Box Side by Side Scale PIP Main Zoom IN Zoom Out Enter...

Page 39: ...mode Off On Basic Settings Real Time Clock RTC Current Mode Set up Date Time Timer Mode Set up schedule User Work Days All Days Advanced Settings Auto Adjustment Select the Auto adjustment function O...

Page 40: ...55 255 0 0 0 0 DNS Address Set the DNS address 255 255 255 255 0 0 0 0 Save Network Settings Update the IP settings to the net device Yes No Load Default Settings Load the default network settings Yes...

Page 41: ...rtical position 1 5 Division X Sets the horizontal position of the display wall matrix 1 Matrix X Division Y Sets the vertical position of the display wall matrix 1 Matrix Y Factory Reset Reset to the...

Page 42: ...OSD Menus 36 EP4650 EP5550 User Manual OSD Menus Image Settings Display Settings Main PIP...

Page 43: ...Audio Settings EP4650 EP5550 User Manual 37 Audio Settings Basic Settings...

Page 44: ...Basic Settings 38 EP4650 EP5550 User Manual RTC Submenus User Mode Same Settings On Work Days Mode Same Settings On All Mode...

Page 45: ...Advanced Settings EP4650 EP5550 User Manual 39 Advanced Settings Network Settings...

Page 46: ...rol System Status Navigating Through the Menus 1 With the power on press MENU The IMAGE SETTINGS menu appears 2 Within the menu use and ENTER to navigate through the menus and adjust options 3 Press M...

Page 47: ...and press ENTER Range 0 100 Contrast Increases or decreases the contrast of the picture Press or select the desired level and press ENTER Range 0 100 Sharpness Adjusts the definition of the picture Pr...

Page 48: ...Red Gain Set Color Temperature to User Mode to adjust this setting Range 128 383 Green Gain Set Color Temperature to User Mode to adjust this setting Range 128 383 Blue Gain Set Color Temperature to...

Page 49: ...r to select the following options Options Full screen Pillar Box Letter Box Native Zoom Range 0 10 Auto Scan Range On Off Select Source Options HDMI 1 HDMI 2 SDI 1 SDI 2 VGA Component S Video and Vide...

Page 50: ...Return Auto Scan Options On Off Select Source Options HDMI 1 HDMI 2 SDI 1 SDI 2 VGA Component S Video and Video composite Volume Adjust the sound Press or select the desired level and press ENTER Rang...

Page 51: ...s Press or select the desired level and press ENTER Range 0 20 HDMI Audio Input Select HDMI or PC audio input mode DP Audio Input Select DisplayPort or PC audio input mode Internal Speakers Disable or...

Page 52: ...eout Options 5 120 Sleep Timer Set a period of time after which the EP4650 EP5550 will automatically switch to standby mode Press or to select the desired time limit Options Off increments of 15 30 45...

Page 53: ...Real Time Clock Menu EP4650 EP5550 User Manual 47 Basic Menu RTC Real Time Clock Menu Real Time Current time setting Year Month Date Hour Minutes Timer Mode Timer mode selection Power on and Power of...

Page 54: ...day of the week For each day of the week you have the following options Enable or Disable the schedule of the day Options Disable Enable Power On Power Off timer setup Power On Use the arrow keys to...

Page 55: ...ual weekend days Options Disable Enable For all days you have the following options Enable or Disable the schedule for Monday Friday Saturday and Sunday Options Disable Enable Power On Power Off timer...

Page 56: ...r all days you have the following options Enable or Disable the schedule for all days of the week Options Disable Enable Power On Power Off timer setup Power On Use the arrow keys to specify the time...

Page 57: ...arginal Note This feature does not continually reacquire the signal It only does so each time you select this option Options No Yes Image Position Adjust the image location VGA Mode only Options Up Do...

Page 58: ...VGA Only the display can only wake up by sending an analog video signal through the VGA connector Options Never Sleep The display will never enter a power saving mode VGA Only The display will enter a...

Page 59: ...n in the STATIC IP ADDRESS SUBNET MASK GATEWAY and DNS ADD lines Static IP Address Set the static IP address when the DYNAMIC IP line is disabled or view it when the DYNAMIC IP line is enabled Range 2...

Page 60: ...n be made using software like Microsoft Paint b The white in the left green box has to be the brightest white DNS Address Set the DNS address when the DYNAMIC IP line is disabled or view it when the D...

Page 61: ...s complete you will see one of two messages Advanced Settings Multi Display Control Submenu The menu is used for displaying one image across multiple displays The software allows you to tile up to a 5...

Page 62: ...ill be grayed out DVI Indemnity Used for large Matrix walls that have a single digital source and DVI pass thru cables Turning DVI Indemnity may enhance the video quality and reliability of pass thru...

Page 63: ...firmware version Matrix X Sets the number of displays used in the horizontal position Options 1 5 Matrix Y Sets the number of displays used in the vertical position Options 1 5 Division X Sets the ho...

Page 64: ...following table shows the default settings for the LCD Item Default Power switch Off Scheme User Brightness 50 Sharpness 12 Backlight 80 Contrast 50 Color temperature 9300K Source auto detection Off O...

Page 65: ...drive that came with your display Supported Operating Systems The utility supports the following operating systems Windows 7 32 bit Edition Windows Vista 64 bit Edition Windows Vista 32 bit Edition W...

Page 66: ...Installation 60 EP4650 EP5550 User Manual 2 You may see a security warning similar to the following example Click Run to continue...

Page 67: ...1 3 The vcomsetup exe installer installs both the VCOM virtual serial port and also a utility WinPcap for finding your EP4650 EP5550s on the network Follow the steps in the two installers accepting de...

Page 68: ...he installers are finished you will see a VCOM icon on your desktop and you find two new folders in your start menu IC Plus corp with VCOM sub folder and WinPcap If you need to uninstall the software...

Page 69: ...ility starts up on the Device Info page shown below The controls on this page allow you to find and configure each EP4650 EP5550 that you want to access via virtual COM ports Open a browser and link t...

Page 70: ...COM Mapping to display the COM Mapping page shown below The controls on this page allow you to make virtual COM ports and select the EP4650 EP5550 to which you want to map each virtual COM port Create...

Page 71: ...for any devices that are connected to the same network segment maximum of 254 devices as your PC Any devices found will be listed in the Device Info table Search By IP On the Device Info page click t...

Page 72: ...s of the selected EP4650 EP5550 device We recommend using the on screen menus or the web interface described in the User Guide instead of this function Note To cancel this function scroll to the botto...

Page 73: ...ort click the Add icon on the COM Mapping page to open the following dialog window Select the display you want to control from the table and accept defaults as shown Make a note of the COM number assi...

Page 74: ...EP4650 EP5550 User Manual You can view details for the virtual COM port device using Device Manager shown below Removing a COM Port On the COM Mapping page select the COM port you want to delete and c...

Page 75: ...need to use the web service and can skip this section Login When you direct your browser to the network IP address of the EP4650 EP5550 you are prompted to login as shown here The default ID is admin...

Page 76: ...Login 70 EP4650 EP5550 User Manual When you first login you will see the System Status page as shown here...

Page 77: ...and password for login to the web service System IP Configuration You can view and or change the network settings here However for best results we recommend that you use the on screen display menus a...

Page 78: ...rk interface Nickname Enter a device tag up to 12 characters This tag will appear in email alerts which help you identify the source of the alert Load Default Setting 1 Click the LOAD button to return...

Page 79: ...rade In most cases you will not need to update firmware for the network interface If you do contact Planar s Technical Support Department See Accessing Planar s Technical Support Website on page 81 fo...

Page 80: ...5550 User Manual TCP Mode UDP Mode and UART For normal operation you will not need to change any settings on these pages If you do need to change information Planar s Technical Support Department will...

Page 81: ...BLE box and enter a username and password Mail to Enter the destination email addresses Separate multiple addresses with a semi colon Mail from Enter the email address from which you want to send aler...

Page 82: ...60 004 65 O O O O 56 476 70 069 75 O O O O 60 023 75 029 78 75 O O O O 68 677 84 997 94 5 O O O O WXGA1366 x 768 47 72 59 799 84 75 O O O O 1280 x 720 44 444 59 98 64 O O O O 44 772 59 86 74 5 O O O O...

Page 83: ...66 587 59 93 138 5 O O O O WUXA 1920 x 1200 74 038 59 95 154 O O O O SDTV NTSC 15 734 29 97 13 5 480i O O 487i PAL 15 625 25 13 5 576i O O 576i EDTV 480p 31 5 60 27 03 O O O O 576p 31 25 50 27 O O O O...

Page 84: ...nent w audio S Video Video composite w audio Performance Auto Adjust Clock Phase H Position and V Position Screen Scaling VGA SVGA XGA WXGA HD Full Screen Display Frame Delay Graphics mode Interlaced...

Page 85: ...SDI VW models add 0 9 22mm depth Net Weight EP4650 EP5550 50 3lbs 22 8kg 66 6lbs 30 2kg Gross Weight w packing EP4650 EP5550 61 3lbs 27 8kg 82 0lbs 37 2kg Environment Storage Temperature Min 4 F Max...

Page 86: ...e sure the correct source is selected Make sure the main power switch is turned ON Check that the source equipment is operating correctly Make sure the input signal is compatible with this display The...

Page 87: ...firmware and user manuals Downloading Additional Documentation and Firmware Some of the other documents for the EP4650 EP5550 which are or will be available on www planar com are listed below Document...

Page 88: ...anarpartners com 2 Enter your login and password information 3 Under the Service heading on the left pane select the Software Firmware subheading Then select the LCD Displays tab and scroll until you...

Page 89: ...g in web service 72 dimensions 11 display settings menu 36 43 E exemptions for product use 8 H HD SDI board installing 19 I image settings menu 36 41 input source selecting 27 inputs for PIP mode 30 i...

Page 90: ...input source 27 service plans ii settings default 58 signal compatibility 76 signal source input 18 SMTP setup page 74 specifications 78 supported timings 76 system ip configuration page 71 system st...

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