Pitney Bowes DM230L, Operator'S Manual, Page: 124 / 158

SV61891 Rev. A 7-5
DM230L, DM330L, DM350L Operating Guide
Envelope Tape/Feeding Problems – DM350L
Stall in the
Moistener Area
continued ...
3. Remove the envelope. If the envelope is also partially stuck in the feeder
portion, refer to the Stalls in the Feeder Area below for instructions on
how to lower the end of the transport deck.
4. Carefully slide the moistener assembly back into the system along the
guide bars until it snaps into place.
5. Replace the moistener container.
Stalls in the
Feeder Area
NOTE: If you get the message "envelope stall" in the message display, try
pressing the Mail button to see if this feeds the envelope. You may get an
envelope stall message if for any reason the envelope does not reach the sensor
in the feeder within a certain time interval.
1. To clear a tape or envelope stall in the feeder area, pull the lever on the
bottom at the end of the feeder transport toward you. This drops the end
of the feeder transport deck down so that you can remove the stall.
2. Once you clear the stall, pull the lever toward you and push the transport
deck up until it locks into place.