Pitney Bowes ADDRESSRIGHT DA950, Operator'S Manual

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6-5
Troubleshooting Your Printer
Problem Skewed Print
Reason: Sliding fence set incorrectly.
Solution: Fence should control media without restrict-
ing feed.
Reason: Roller or wiper is running along the edge of
the media.
Solution: Move the print head bank to a slightly differ-
ent position over the media.
Problem Unwanted Bolding
Reason: Escape sequence turning on bold or bold
se lec tion in printer's menu options is set to
bold.
Solution: Turn off bolding in software and/or turn bold
selection in printer menu OFF. See Appen-
dix A for instructions. If prob lem still exists,
call Pitney Bowes for service.
Problem Addresses "Walking"
Reason: Incorrect Address Setup.
Solution: Count carriage returns and line feeds and
adjust Lines Per Address to the same num-
ber.
Reason: Address Termination should be Form Feed.
Solution: Set Address Setup for 8 lines.
Check Line Termination: Typical:
CR=CR; LF=LF. Other choices,
(CR=CR+LF;LF=LF), (CR=CR;LF=CR+LF),
(CR=CR+LF;LF=CR+LF)
Print Quality
Problems
(continued)
SV61183 Book.indb 6-5 SV61183 Book.indb 6-5 6/9/2004 9:17:00 AM 6/9/2004 9:17:00 AM