60
EN
T
roubleshooting
About Error Messages
Message
Cause
Solution
Charging impossible
You tried to charge the battery outside the
charging temperature range of 0 °C to 45 °C. You
cannot charge the battery outside the charging
temperature range of 0 °C to 45 °C for safety
reasons. The device may not have charged even
though the outside temperature is below 45 °C.
This happens because the device heats up when
the battery is charging.
Charge the battery in the charging temperature
range of 0 °C to 45 °C. If you turn off the device
when the battery is charging, the temperature does
not rise (
Ü
page 6).
The device stops charging when although it is not
charged enough even after a certain specified
charging time has passed.
This may happen because you charge the battery
while using Wi-Fi on the device with power on,
which causes to decrease the charging current.
Turn off the device’s Wi-Fi (
Ü
page 44).
Failed to start USB mass storage.
Disconnect, wait 5 minutes, reconnect
USB connection failed. This message also appears
when the mass storage connection is not available
and the USB is connected such as during the
setting backup.
Unplug the USB cable from the device, wait for a
while, and then try connecting again.
Storage space is getting low.
Please remove unnecessary data.
There is not enough free memory in the device
system area.
Transfer the ride log data to a PC. Delete the data
in the built-in flash memory from the PC (
Ü
page
26).
Please remove unnecessary data.
There is not enough free memory in the built-in
flash memory of the device. This message appears
when the update data is stored temporarily to the
built-in flash memory during the update procedure.
Transfer the ride log data to a PC. Delete the data
in the built-in flash memory from the PC (
Ü
page
26).
Battery level is low. Please connect
power supply.
Updating will start after fully charged.
The device can be updated only when it is fully
charged to prevent update failures.
Charge the battery of the device. When charged
fully, the device starts updating automatically.
Shutdown
If the remaining battery is low, this message is
displayed before shutdown.
Not while charging : Charge the battery
•
While charging : Continue charging the battery
•
Battery Level Decreasing
If the remaining battery is low, this message is
displayed 5 minutes before shutdown.
Not while charging : Charge the battery
•
While charging : Turn off the power and continue
•
charging the battery.
Catched data is inconsistent. Do you
want to try again?
There is a failure in touch panel calibration data.
For example you didn't touch the plus mark during
the touch panel calibration.
Tap the center of the plus mark during the touch
panel calibration.
Built-in flash memory error
There is a failure in file system of built-in flash
memory when you execute the initialization,
backup, or restore.
Format the built-in flash memory.
File Error CODE:0001
There is a file access error when you execute the
initialization, backup, or restore.
If errors occur during the initialization, try to write
•
the firmware again. If you still cannot solve the
problem, contact your dealer.
If errors occur during the backup, transfer the
•
ride log data and backup data to a PC, and then
remove them from the built-in flash memory.
Remove the unnecessary files in the built-in
flash memory.
If errors occur during the restore, copy other
•
backup data from the PC to the device to restore
the data.
The system try to mount the file system when you
execute the initialization, backup, or restore. If the
system can't confirm the mount, this message is
displayed.
Format the built-in flash memory.
•
Retry to write the firmware.
•
If you cannot solve the problem, contact your
•
dealer.
When the initialization, backup, or restore times
out, this message is displayed.
Format the built-in flash memory.
•
Retry to write the firmware.
•
If you still cannot solve the problem, contact your
•
dealer.
