PictureTel Venue-2000, User'S Notebook, Page: 78 / 96

73
You can make
outgoing calls,
but canÕt receive
incoming calls. V.35/RS-449 Make sure that the cables for any
external equipment you have are
provided by PictureTel.
Venue
•
2000 doesnÕt support a ring indi-
cator (RI) signal. It uses a data carrier
detect (DCD) signal to detect incoming
calls. However, some equipment is not
conÞgured to use a DCD signal. There-
fore, you must use an RI-to-DCD cable
provided by PictureTel. Contact your
PictureTel service provider for more
information.
You detect a high
error rate on
incoming and
outgoing calls.
The video
occasionally
freezes and the
audio is
periodically
garbled. V.35/RS-449 This may indicate a timing problem. If you
suspect this is the problem, do the
following:
1. Contact your network provider to review
your network configuration.
2. Contact your telecommunications or MIS
department to check the network timing.
If you are still experiencing problems,
contact your PictureTel service
provider.
If you have this
symptom...
And this
network...
Do this...