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SECTION 7
Troubleshooting
My Zymatic won’t turn on.
‒ Ensure the GFCI plug is securely inserted into the
back of the Zymatic and into your outlet.
‒ Try resetting the GFCI by pressing “Reset” on the
brick. The green light on the brick should turn off and
back on.
‒ Check fans: if the Zymatic fan is not running, your
machine is not on.
My Zymatic reset.
‒ “Power failure”: Your Zymatic is designed to detect
power interruptions and offer you the ability to
pick up brewing where it left off. If your machine
shows this error screen, you may have had a power
fault. If power service seems normal, restart the brew
by selecting “Continue From Last Brew” from the
Help Menu.
‒ “Error#”: Your Zymatic encountered a critical error
that required a system reset. After verifying there is
no obvious fault in the system (for example, the step
filter is in place and the correct hoses are attached
and not blocked), you can continue the brew by
selecting “Continue from Last Brew” from the Help
menu. If the Zymatic does not continue the brew or
displays additional error messages, please contact
PicoBrew support personnel.
My Zymatic is leaking.
‒ If you see puddles of wort underneath your machine
or see it spilling from the sides, stop brewing
immediately, run a drain cycle, and remove your step
filter from the Zymatic.
‒ Thoroughly check your step filter for any cracks in
the plastic.
‒ Check that both hoses are tightened and washers are
in place.
‒ If you suspect the spilling was caused by the nozzle
missing the holes in the lid (in this case, there will be
a large puddle of wort on the lid), please dry off all
surfaces and check to see if the nozzle aligns with the
mash hole in front upon restart. If not, please contact
PicoBrew Product Support.
During mash, the fluid level is not covering my grain and I
didn’t hit my target gravity.
‒ This is a sign of a slowed flow, typically caused by
a lack of cleaning. Try a deep clean on the machine.
Remember to clean out the inline filter after
every brew.
‒ Make sure to use the amount of water given in the
recipe. If you are emptying your keg of water before
the mash compartment fills up, you will end up with
dry grain.
‒ You may be grinding your grain too fine which can clog
the drain.
During a heating cycle or a boil cycle, the fluid level is
rising into the mash.
‒ This is a sign of a slowed drain pump, typically caused
by a lack of cleaning. Try a deep clean on the machine
and include 1 tablespoon of Pro Brewer’s Wash,
especially if you haven’t cleaned the machine recently.
There is no flow into or out of the keg during a brew.
‒ Make sure your ball locks are correctly attached. You
should hear a small click when pushing them onto the
keg posts.
‒ Make sure your dip tube is not clogged.
‒ Make sure hoses and washers are in place and secure.
I am consistently missing target gravity, even when
following the recipe.
‒ If you are consistently low on gravity, there are a few
things that could be interfering with your efficiency.
Water chemistry and grind of the grain are the two
most likely factors. Most cities have a water report
available online for free—if you have very soft or hard
water, it may not be ideal for your mash and you may
need to use brewing salts to amend your water. Grind
size of the grains can vary with different homebrew
shops—the Zymatic can handle finely ground grains
without getting a stuck mash, so a finer grind may be
the solution to your low efficiency. A note of caution,
never grind flaked grains or adjuncts such as oats,
rice, etc.
