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PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany

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How to contact us

Internet

Up-to-date information on Phoenix Contact products and our Terms and Conditions can be 

found on the Internet at:

phoenixcontact.com

Make sure you always use the latest documentation. 

It can be downloaded at:

phoenixcontact.net/products

Subsidiaries

If there are any problems that cannot be solved using the documentation, please contact 

your Phoenix Contact subsidiary. 

Subsidiary contact information is available at 

phoenixcontact.com

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Published by

PHOENIX CONTACT GmbH & Co. KG

Flachsmarktstraße 8

32825 Blomberg

GERMANY

Should you have any suggestions or recommendations for improvement of the contents and 

layout of our manuals, please send your comments to:

[email protected]

Summary of Contents for THERMOMARK ROLLMASTER 300

Page 1: ...User manual Operating the thermal transfer printer THERMOMARK ROLLMASTER...

Page 2: ...any phoenixcontact com 107815_en_00 Operating the thermal transfer printer THERMOMARK ROLLMASTER This user manual is valid for Designation Revision Order No THERMOMARK ROLLMASTER 300 0804501 THERMOMAR...

Page 3: ...1 2 3 3 Connecting a printer via WLAN 12 2 3 4 Connecting a printer via Ethernet 12 2 4 Loading media and printing 13 2 4 1 Loading media 13 2 4 2 Inserting Leporello labels 14 2 4 3 Loading ink ribbo...

Page 4: ...ice 28 4 2 Cleaning the photoelectric barrier for labels 28 4 3 Cleaning the printhead and pressure roller 29 4 4 Replacing the pressure roller 30 4 5 Troubleshooting 31 4 6 Error messages 32 4 7 Repa...

Page 5: ...rity of a potential injury DANGER Indicates a hazard with a high risk level If this hazardous situation is not avoided it will result in death or serious injury WARNING Indicates a hazard with a mediu...

Page 6: ...it or power supply unit Risk of injury If you operate the device with the cover open rotating parts are exposed The moving parts can catch onto loose clothing jewelry or hair Risk of crush injuries fr...

Page 7: ...t ap propriate measures Notes on the printhead The printhead is the most sensitive part of your printer Improper handling can damage the printhead During printing always make sure that there is no dir...

Page 8: ...in German and English Unpacking Check the device for damage which may have occurred during transport Retain the original packaging for subsequent transport Requirements for the installation location...

Page 9: ...ection behind a cover 3 Guide can be set to the width of the print media 4 Lever for locking printhead 5 Allen key for maintenance work 6 Take up hub for winding the ink ribbon 7 Supply hub for supply...

Page 10: ...ce for keyboard scanner USB memory and Bluetooth adapter Ensure that when establishing electrical connections all devices printer computer etc are switched off If you disconnect devices the devices sh...

Page 11: ...ng the driver software A window opens automatically You can select the language at the top right of this window Click on Install Follow the on screen instructions Following successful installation an...

Page 12: ...esses DHCP or IP address subnet mask and gateway When you configure a WLAN connection via the website do not change the IP and Gateway parameters Otherwise the connection with the printer will be lost...

Page 13: ...dia side to be printed faces upwards Put the margin stop back on Push it until both margin stops are touching the media roll Here a definite resistance can be felt when pushing Clamp down the margin s...

Page 14: ...he media side to be printed is facing upwards Guide the Leporello labels over the holder for the media roll Check the position of the margin stop The media must make contact on both sides without gett...

Page 15: ...lor coating is positioned incorrectly the film will stick to the printhead Align the ink ribbon in the center using the printed scales Fix the ink ribbon roll in place on the supply hub To do this hol...

Page 16: ...off labels is available as an accessory THERMOMARK ROLLMASTER CUTTER 0804502 A perforator is available for shrink sleeves THERMOMARK ROLLMASTER CUTTER P 0804503 2 4 5 Creating print jobs Create the p...

Page 17: ...age and time Updating the firmware 3 1 1 Operating the display To select a menu item briefly touch the corresponding symbol Move your finger up and down the display to scroll the list 3 1 2 Changing t...

Page 18: ...C addresses Access to the storage medium Only visible when an external storage medium is present Open saved print jobs from an external storage medium SD card USB stick Create list of files available...

Page 19: ...0 0 mm Print on request Off The next label is printed immediately On The next label will only be printed when the corresponding button is pressed on the touchscreen Off Repeat print by pressing the b...

Page 20: ...the tear off plate Off Label feed stops once the last label has completely passed the print line On Shift tear off position If this value is positive the label is transported further out of the print...

Page 21: ...cal and other networks Off Setting up WLAN Only visible when a WLAN stick is inserted Activate WLAN interface Off Search and selection of access point to be used to establish the WLAN connection DHCP...

Page 22: ...The time is automatically reset EU Set date in the DD MM YYYY format The print output of the date is in the format set via the Set country parameter Set system time in HH MM SS format When changing th...

Page 23: ...nter Then click on this button Select a file The printer re starts after the update Save your settings Save current printer configuration as an xml file on a storage medium Load settings Load printer...

Page 24: ...g help videos Video on how to load the ink ribbon Video on how to load the print media Video on how to install the cutter Video on how to change the pressure roller Video on maintenance Video on firmw...

Page 25: ...e the password via the website Start the browser Open the website Enter the IP address via HTTP e g http 192 168 9 10 A start screen appears Click on the buttons with the mouse In this way you can ope...

Page 26: ...ess of the printer User name and password Access to the printer management functions depends on the user name After logging in you can access the FTP server in the same way you would a Windows folder...

Page 27: ...server the files are auto matically sorted into subfolders by file type End the FTP connection 3 4 4 FTP firmware update You can carry out a firmware update via FTP Establish an FTP connection with t...

Page 28: ...lectric barrier for labels Remove the print media and the ink ribbon from the printer Loosen the screw 2 with the supplied Allen key Press and hold down the button 1 Slowly pull the photoelectric labe...

Page 29: ...unterclockwise Remove the print media and the ink ribbon from the printer Clean the printhead line 1 with a cotton bud that has been soaked with alcohol Remove the deposits on the pressure roller 2 wi...

Page 30: ...dia and the ink ribbon from the printer Loosen the screw on the pressure roller 3 with the supplied Allen key 1 Remove the pressure roller 4 and replace it Retighten the screw Reload the print media a...

Page 31: ...the display Printer transports the labels but they are not printed Ink ribbon not loaded correctly Correct feed path of ink ribbon 15 Printer feeds the print media but not the ink ribbon Ink ribbon is...

Page 32: ...next label No label found The label size defined in the format sent to the printer does not match the actual media size Cancel print job Change label for mat in CLIP PROJECT Re start print job Cutter...

Page 33: ...h a way as to avoid any potential damage Store the device complete with individual parts and accessories Otherwise key com ponents could be missing when restarting Disposal WARNING Risk to operational...

Page 34: ...2 CUTTER und THERMOMARK X1 2 CUTTER P TRM ADAPTER SCREW 0804653 1 External media hub for roll diameters of 150 to 400 mm THERMOMARK ROLL ERH 5146448 External media hub for roll diameters of up to 500...

Page 35: ...ON 64 WMSU 0801360 1 Ink ribbon specifically for WMS shrink sleeves length 300 m width 64 mm color white THERMOMARK RIBBON 64 WMSU WH 0801361 1 Ink ribbon Description Type Order No Pcs Pkt Materials D...

Page 36: ...ular flexibility for rough sur faces mounting type adhesive EMLF X R 1 Plastic label mounting type adhesive EMLP X R 1 Safety label with special adhesive mounting type adhe sive EMLS X R 1 Insert labe...

Page 37: ...flat pressed shrink sleeves hard PVC strips Supply roll Core diameter Label winding 40 mm Outside or inside Ink ribbon Ink side Outside Core diameter 25 4 mm Ribbon length Up to 450 m Width Up to 114...

Page 38: ...is equipment in a residential area is likely to cause harmful interference in which case the user may be required to correct the interference at his own expense Ethernet LPD IPv4 IPv 6 RawIP printing...

Page 39: ...lash File System 18 Ink ribbon Loading Ink ribbon ordering data 34 Inserting Leporello labels 14 Installation location 8 Intended use 6 L Loading label strips into printhead 13 14 Loading labels 13 Lo...

Page 40: ...THERMOMARK ROLLMASTER 40 42 PHOENIX CONTACT 107815_en_00...

Page 41: ...products in your specific application in particular with regard to observing the applicable standards and regulations All information made available in the technical data is supplied without any accom...

Page 42: ...tion It can be downloaded at phoenixcontact net products Subsidiaries If there are any problems that cannot be solved using the documentation please contact your Phoenix Contact subsidiary Subsidiary...

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