Philips WelcomeEye Link 531034 User Manual Download Page 4 | Manualshive

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WelcomeEye / Link / V1

F2

1. SAFETY INSTRUCTIONS

Important!

• Please carefully read the user manual before installing or using this product.
• If you are installing this product for someone else, remember to leave the manual or a

copy of it with the end user.

Warning:

• The various items should be dismantled by an authorised technician only.

Safety measures:

• To operate this system in complete safety, it is essential that installers, users, and

technicians follow all the safety procedures described in this manual.

• Specific warnings and warning symbols are given for items where necessary.
• The product must be set up according to the applicable standards in the country where it

is installed (NFC 15- -100 for France).

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Summary of Contents for WelcomeEye Link 531034

Page 1: ...nstructions at philips com D Anleitung kann auf philips com heruntergeladen werden NL De handleiding kan gedownload worden op philips com PL Instrukcja do pobrania na philips com IT Il manuale è disponibile anche su www philips com ES Manual que puede descargar en philips com PT Manual de instruções disponível no site philips com User manual Notice d utilisation ...

Page 2: ...WelcomeEye Link V1 2 ...

Page 3: ...5 5 RESETTING p 4 6 INSTALLATION AND WIRING p 10 7 USER MANUAL p 13 8 ADVANCED SETTINGS p 14 9 COMPATIBLE PRODUCTS p 24 10 TECHNICAL CHARACTERISTICS p 32 11 ACCESSORIES p 32 12 FAQ p 33 13 TECHNICAL SUPPORT WARRANTY p 34 14 SAFETY MEASURES p 35 15 FCC CE WARNING p 36 16 DECLARATION OF CONFORMITY p 36 ...

Page 4: ... Warning The various items should be dismantled by an authorised technician only Safety measures To operate this system in complete safety it is essential that installers users and technicians follow all the safety procedures described in this manual Specific warnings and warning symbols are given for items where necessary The product must be set up according to the applicable standards in the cou...

Page 5: ...dy inserted in its slot 8 Pack of screws 3 wall plugs 3 wall screws 3 black screws for fixing the tilting bracket 2 black screws for the gate control one anti theft screw and key 4 Double sided tape In order to make the most of your IP intercom panel we recommend that you configure it before installing it in its final location To do this you should test it on a table ...

Page 6: ...aker Presence sensor Call button Anti theft screw Battery slot push it in until the support lug clicks Infra red lighting not visible allows a visitor to be identified at 1 metre Dawn to dusk cell allows IR LED lighting at twilight Dry contact control motorised Microphone QR installation code Reset button Micro SD card slot ...

Page 7: ...want to make recordings person passing through movement detection the micro SD card provided and already in its original location is essential If you have removed it raise the protective rubber cover on the side of the intercom panel and insert the micro SD card Make sure you insert it the right way round C Insert the battery making sure you insert it the right way up with the micro USB plug side ...

Page 8: ...email confirming that you have created an account Confirm the link received Remember to check your spam or junk folder Return to the app and click ok then Connexion I On the home page press ajouter un appareil add a device then click on the QR Code icon and scan the CQ code on the side of the intercom panel Confirm all authorisation requests ...

Page 9: ...ect PHILIPS then PHILIPS WelcomeHome and par choix by choice K Click the intercom panel icon and complete the UID for your LECS intercom panel 6 numbers 7 letters Don t forget the hyphens L The name of your network will be displayed automatically Be sure to check that it is a 2 4 GHz WiFi network Then fill in the password for your WiFi network ...

Page 10: ...oose the type of detection message you wish to receive Please note if you want to receive when the alarm is triggered you must select the alert notification banner and define the message type by pressing Without this information you will not receive detection alarm notifications or emails on your phone Warning the motion detection mode significantly reduces the battery life If you are not interest...

Page 11: ...crophone To end viewing close the app or simply go back for Android phones Double click the image for IOS Note a delay of a few hours is required for updating the server before the smartphone receives the first notifications You will find a full explanation of how to use the app in paragraph 9 Advanced settings of the downloadable instructions onwww philips com If you wish to configure another pho...

Page 12: ...STALLATION AND WIRING Before placing the intercom panel in its permanent position we recommend that you check the WiFi connection If the panel connects to your WiFi network you can then proceed with the permanent installation If you are positioning the device outside the range of your Internet router it might be necessary to use an external WiFi terminal Important do not expose the camera to direc...

Page 13: ...WelcomeEye Link V1 F11 and clean Or screw it straight onto the wall Use the horizontal tilting bracket if you need to ...

Page 14: ...otorised gate In the case of an electric latch or lock you should use a wired auxiliary power supply to operate the control Note that in this case you will need an electric lock or latch with a memory Operation lasts for less than one second Step 2 Insert the battery making sure you insert it the right way up with the micro USB plug side first until the support lug clicks Step 3 Check that the mic...

Page 15: ...is preferable for preventing the infiltration of rain water along the wall or pillar 7 USER MANUAL A When someone presses the button on the intercom panel button this triggers a call or notification to the mobile device Remember to authorise calls or notifications from Philips WelcomeHome in your mobile device settings Note To avoid battery overconsumption smartphone notifications are limited to 1...

Page 16: ... recharged remove the front of the panel to access it Charge for at least 5 hours using the USB cable provided 8 ADVANCED SETTINGS 1 Use to access the main menu and when it displays a number this means that you had visitors while away from home or motion detections if the mode is activated Your account connects you to Your alert log The red number indicates the amount Note accessing videos is expl...

Page 17: ...name a room change the background delete a room The list of devices that can be managed by Philips WelcomeHome you can rename a device change the room delete the device The list of groups in your connected home The list of scenarios Services not used The list of associated accounts Philips Hue for example 2 Lets you to manage your shortcuts Press and to create a table displaying your shortcuts ...

Page 18: ...ame your customization Step 1 Step 3 Step 2 Press on one of the boxes then navigate to select the shortcut you want to associate with that box Step 1 Step 3 Step 4 Step 2 Exit the edit mode by pressing the back button Your customization is complete ...

Page 19: ... A To add a room up to 6 press name your room then press on the picture to add a photo N o t e t h e p h o t o must not exceed 10mb and must be in jpg format If you are taking a photo with your phone make sure you choose low definition A picture that is too large will considerably slow down your application Press Validez Confirm A blue line indicates the photo s loading status which should be almo...

Page 20: ...ur new room by swiping your phone screen from left to right B To add a device please refer to Chapter 9 COMPATIBLE PRODUCTS C To add a group you must determine the device type then press Suivant Next Choose the devices you want to add to the group and confirm by pressing Suivant ...

Page 21: ... turning on whenever a visitor rings the LINK videophone intercom Note before programming a scenario all devices must be registered to and operating from the Philips WelcomeHome application see Chapter 9 COMPATIBLE PRODUCTS Press Ajouter une action Add action Appareil Device and then select the room where the device to be controlled is located Confirm your device Choose the action you want the dev...

Page 22: ...e trigger or trigger element Press Ajouter une déclencheur Add trigger Appareil Device and then select the room where the trigger device is located Confirm your device Select the trigger mode press Suivant Next and name your scenario Select the room ...

Page 23: ...nswer Action automatically starts the conversation Hang up Action ends the conversation Trigger Action triggers opening command Detect Trigger detection triggers the action E To add a temporary user on another phone you must enter a valid email address and create a password Note the email address must not already exist among Philips WelcomeHome users The other user must download the Philips Welcom...

Page 24: ...one and say the name of a scenario you have created to launch it 6 Access to our chatbot and information about the application 7 Detections Alerts Recorded Videos Silent Mode From the main display press WelcomeHome on the intercom panel icon This will take you to silent mode and to recorded videos mes Alertes my Alerts tab ...

Page 25: ...s up the intercom panel and the button lights up in blue not adjustable Note If you want to receive motion detection notifications remember to configure this setting To do so Follow the detailed information in chapter N on page 8 Warning The motion detection mode significantly reduces the battery life Note there is a delay of about a minute between detections to access the firmware version of your...

Page 26: ...irm programming exit 10s 10s 3 Flash 2 Flash CLICK 2 The application is compatible with PHILIPS HUE light bulbs Pairing Philips WelcomeHome to PHILIPS HUE Begin by making sure that your light bulb is connected to the Philips Hue app and that it is working properly Before pairing make sure that Contrôlez hors de la maison Control outside the home is enabled on the Philips Hue app If not follow the ...

Page 27: ...ork as the Hue connector On the home page press Ajouter un appareil Add a device select PHILIPS then press Continuer Continue This takes you to a recognition page Enter your Philips WelcomeHome account password and press Connexion Login This will take you back to your home page in web format ...

Page 28: ...tinuer Continue Enter the email and password for your Philips Hue account then press Connexion Login Confirm you trust the app by clicking Oui Yes The light bulbs configured on your Hue account will appear Press Validez Confirm The bulbs are then paired to the Philips WelcomeHome app Step 1 Step 2 Step 3 ...

Page 29: ...necessary use or create a new room to move an item there To do this go to the application settings menu Chapter 8 advanced settings 3 Pairing Philips WelcomeHome to Amazon Alexa Installation In the Amazon Alexa app select Skills et jeux Skills and Games and search for Philips WelcomeHome in the search bar Activate the app and enter the email and password used for your Philips WelcomeHome ...

Page 30: ... Your Philips WelcomeHome account is now linked to Amazon Alexa Now all you have to do is initiate detection on your intercom panel The intercom panel is located in the camera group Now you can control the scenarios you created on the Philips WelcomeHome app using ...

Page 31: ...o your Amazon Alexa account Just say Alexa detection The Alexa speaker will automatically search for new devices and synchronize the scenarios 4 Pairing Philips WelcomeHome to Google Home On the home page press Ajouter un appareil Add a device select Google Home 5 Installing and using the Philips WelcomeHomeTV app for Android TV A Prerequisites 1 Have an Android TV Android 8 2 Having a Philips Wel...

Page 32: ...igation install a file manager Go to the Play Store on your Android TV and install File Explorer Note You can change the File Explorer app name to File Manager and change its image once installed If this app is not available or if you want an alternative Solid File Manager is an excellent option However after a 14 day free trial you must purchase the app to use it Once downloaded allow unknown sou...

Page 33: ...alert notification in the bottom right corner of your screen that someone is ringing Example Doorbell is ringing D Displaying the Philips WelcomeEye Link video stream on yourAndroid TVwhen someone rings the bell If you want to display the video stream of your Philips WelcomeEye Link videophone whenever someone presses the call button you need to create a scenario on your Philips WelcomeHome smartp...

Page 34: ...nfirm Note Do not pair multiple Google Accounts on your Google Home app to avoid disruptions between different features Step 2 Create your voice assistant on your Philips WelcomeHome app 1 Open the Philips WelcomeHome app 2 In the menu bar at the top of your screen press 3 Select Ajouter un appareil Add a device 4 Select Google Home or Amazon Alexa 5 Press Suivant Next until you exit the wizard 6 ...

Page 35: ...he router s WiFi signal reaches the intercom panel Weak wireless signal poor image quality Wireless devices such as wireless speakers can reduce signal strength Keep the intercom panel and the mobile device as far away as possible from other wireless devices Stains or dust on the camera lens can degrade the image quality Clean the lens with a lens cleaning cloth Motion detection is not working or ...

Page 36: ...ORT WARRANTY This product is guaranteed for parts and labour in our workshops The warranty does not cover consumables batteries etc or damage caused by misuse improper installation external intervention damage due to physical or electrical shocks dropping or weather related phenomena Do not open the device as doing so will void the warranty If returning the product for after sales service protect ...

Page 37: ... liability for any harm to goods or people caused by improper handling or failure to adhere to safety instructions This product was manufactured in total compliance with safety guidelines In order to maintain this status and provide for the best possible conditions of usage the user must adhere to the safety instructions and warnings in this manual This symbol indicates a risk of electrical shock ...

Page 38: ...otection against interference in a residential installation This equipment uses and may emit radio frequency energy and if not fitted and used according to the instructions may cause interference to radio communication There is no guarantee however that interference will not occur in a particular system If this equipment causes interference to radio or TV reception which can be established by star...

Page 39: ...WelcomeEye Link V1 F37 ...

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