Service Modes, Error Codes, and Fault Finding
EN 1
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TCM2.0E LA
5.
5.6
Software Upgrading
5.6.1
Introduction
Software upgrading can be done by ComPair but this feature is
a back up solution in case the normal procedure via USB does
not work. Please use the USB upgrade method first.
When the software is programmed via USB, you need the
UPGRADE.PKG file on the USB stick. This file is available for
customers on the Consumer Care website.
When the software is programmed via ComPair, you need a
*.BIN file. This file is only available for service workshops on the
Servicer Network Support website.
The software upgrade feature does only work with the
ComPairII interface.
5.6.2
Main Software Upgrade
In “normal” conditions, so when there is no major problem with
the TV, the main software and the default software upgrade
application can be upgraded with the “upgrade.pkg”. This
software can be downloaded (as ZIP file) from the Philips
Service website (an account is required). If named otherwise,
rename the unzipped file always to “upgrade.pkg“.
How to upgrade:
1.
Copy the “upgrade.pkg” file to the root of your USB stick.
2.
Insert the USB stick in the USB connector on the TV while
the TV is in “on” mode. The set will restart, and the
upgrading will start automatically (see flowchart below).
As soon as the programming is finished, you will get the
message that you can remove your USB stick and restart
the TV-set.
Figure 5-16 SW upgrade flowchart
U
s
er
s
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re
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rt
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et
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s
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End
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Prompt
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N
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S
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A newer ver
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nt to
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S
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An e
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Do yo
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nt to proceed?
Note:
S
ho
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e done only if
nece
ssa
ry.
YE
S
NO
S
ee l
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t
3
Kindly remove the U
S
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nd
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s
t
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et.
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S
oftw
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re
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te f
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iled
!
Wo
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ld yo
u
like to try
a
g
a
in?
l
a
yo
u
t 4
l
a
yo
u
t
3
l
a
yo
u
t 2
l
a
yo
u
t 1
YE
S
NO
Retry?
N
Y
V
a
lid
au
to-r
u
n
file?
Y
N
I
s
U
S
B
s
w
ver
s
ion =<
s
et
s
w?
Y
N
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s
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