94
Troubleshooting
You can’t send
text messages
Some networks don’t allow
message exchanges with other
networks. Contact your
operator for detailed
information on this subject.
The display
shows IMSI
failure
This problem is related to your
subscription. Contact your
operator.
You can’t
receive and/or
store JPEG
pictures
A picture may not be accepted
by your mobile phone if it is
too large, or if it doesn’t have
the correct file format. See
page 50 for complete
information on this subject.
When charging
the battery, the
battery icon
shows no bar
and the outline
is flashing
Only charge the battery in an
environment where the
temperature does not go below
0°C (32°F) or above 50°C
(113°F).
In other cases please contact
your phone supplier.
The display
shows SIM
failure
Check that the SIM card has
been inserted in the right
position (see page 1). If the
problem remains, your SIM
card may be damaged. Contact
your operator.
You are not sure
that you are
receiving calls
properly
To receive all calls, make sure
that none of the features
«Conditional call forward» or
«unconditional call forward» is
activated (see page 75).
When
attempting to
use a feature in
the menu, the
mobile displays
NOT
ALLOWED
Some features are network
dependent. They are only
available, therefore, if the
network or your subscription
supports them. Contact your
operator for detailed
information on this subject.
The display
shows INSERT
YOUR SIM
CARD
Check that the SIM card has
been inserted in the right
position (see page 1). If the
problem remains, your SIM
card might be damaged.
Contact your operator.
Philips855_GB_MKG_4311 255 58331.book Page 94 Mercredi, 17. décembre 2003 4:32 16