Philips Avent SCD921 User Manual Download

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APP /SET UP

Problem

Solution

How can I be a guest

user?

To be a guest user, you have to register a Philips Avent Connected Baby

Monitor Account before being able to view the video live streaming�

Please create the account as instructed in the app, and contact the

administrator that you are ready for the invitation�

I am a guest user

already, why I cannot see

anything when I open the

app?

Perhaps the administrator has temporarily turned on the Privacy mode�

You should have received a notification about this.

The baby monitor may be offline. To receive a notification when the baby

monitor goes offline in future, switch on app notifications from the app's

settings menu�

Do I have to keep the

app open to monitor my

baby?

No, the app can monitor in the background while you do other things.

Switch on background monitoring from the app's settings menu� You will

then receive notifications on-screen when your baby makes sound.

Can I use more baby

monitors in the same

app?

You can connect to multiple baby monitors to the app, but you can

only view the video from one baby monitor at a time� You will receive

notifications from the other baby monitors connected. If you receive

a notification and tap on it, the app will take you directly to that baby

monitor� You can also select the baby monitor you want to view from the

list�

Is the baby monitor

hacker-proof?

We do everything we can to prevent hacking by issuing frequent security

updates� Please make sure that you always use the latest app software

and baby monitor firmware. If you lose your smart device, reset the baby

monitor to remove any connections to it� You can also log in to the app

from another smart device and delete your account� If you are the only

administrator, all guest users will be disconnected from the baby monitor

too�

I have lost my smart

phone� How can I prevent

strangers from viewing

my baby?

If you are the only administrator, this will disconnect all guest users of

the app from the baby monitor� You can also reset the baby monitor

to disable all connections to the device you lost. Long-press the on/off

button of the baby unit for 10 seconds to reset.

Will I be notified of

upgrades of the app

or the baby monitor

software?

Yes, you will receive a notification on your smart device to upgrade via

the App Store or Google play� This will happen periodically� Upgrade

notifications for the firmware of the baby monitor will appear in the app

along with instructions on how to upgrade�

My phone or tablet

becomes warm when

I use the app� Is this

normal?

Your device may get warm because it needs power to provide high-

quality video� This does not harm your device� Your device does not warm

up when you run the app in the background�

Summary of Contents for Avent SCD921

Page 1: ...SCD921 SCD923 User manual ...

Page 2: ...acy 12 Positioning the baby monitor 13 Features and settings 15 Status light 15 Volume 17 Display brightness 18 Sound level lights 18 Modes and sensitivity 19 Nightlight 22 Soothing sounds 25 True talk back 27 Menu features 28 Cleaning and maintenance 32 Storage 33 Ordering accessories 34 Disposal of your old product and battery 34 Environmental information 34 Remove the integrated battery 34 Guar...

Page 3: ...34 2 1 3 4 5 6 20 26 27 25 28 29 19 30 16 31 32 33 21 22 7 8 13 15 14 11 12 10 9 23 18 17 24 ...

Page 4: ...description 1 Parent unit 2 Link light 3 Eco mode light 4 Sound level lights 5 Battery status light 6 Display 7 Confirm button 8 Microphone 9 Menu button 10 Control button menu navigation volume brightness 11 True talk back button 12 Soothing sounds button 13 On off button 14 Foldable antenna 15 Mode button 16 Socket for power adapter 17 Speaker 18 Battery compartment 19 Baby unit 20 Microphone 21...

Page 5: ...rer s instructions Warning Long cable Strangulation hazard Check if the voltage indicated on the adapter corresponds to the local mains voltage before you connect the appliance Do not modify or cut off any part of the adapter and its cord as this causes a hazardous situation Only use the adapter supplied If the adapter is damaged always have it replaced with one of the original type in order to av...

Page 6: ...duction cookers Do not open modify pierce damage or dismantle the product or battery to prevent batteries from heating up or releasing toxic or hazardous substances Do not short circuit overcharge or reverse charge batteries If batteries are damaged or leaking avoid contact with the skin or eye If this occurs immediately rinse well with water and seek medical care When you handle batteries make su...

Page 7: ...t Compliance with EMF This product complies with all applicable standards and regulations regarding exposure to electromagnetic fields Preparing for use Baby unit Plug the power adapter into the baby unit and the wall socket Parent unit The parent unit runs on a built in rechargeable Lithium ion battery Follow the below steps to charge the parent unit Plug the power adapter into the parent unit an...

Page 8: ...alert will sound If the parent unit battery is empty and is not connected to the mains the parent unit will switch off and connection to the baby unit will be lost Note Only remove the built in rechargeable battery when you discard the appliance It is recommended that only authorized parties remove the battery Note If the battery runs low the parent unit s low battery alert sound may wake you up N...

Page 9: ... 2 When the baby unit is on the indicator light turns orange for booting up 3 The baby unit is ready for use when the indicator light turns green you can now connect it with the parent unit 2 5m 8 2ft 4 Make sure that the parent unit and the baby unit are at least 2 5 meters 8 2 feet away from each other to avoid acoustic feedback ...

Page 10: ...are linked the link light turns white on the parent unit and one or more signal strength bars appear on the display o C Video Note It takes about 15 seconds to establish the link between the parent unit and the baby unit Make sure that the baby unit is switched on When the baby unit is switched off the display of the parent unit will show the out of range image If no connection has been establishe...

Page 11: ...le Play Use keywords Philips Avent Baby Monitor to search for the app 2 Launch the app Tip You get the best results if you connect your smart device to the Internet via Wi Fi It will then automatically use the Wi Fi network to link to your baby monitor When there is no Wi Fi connection to the Internet your smart device switches to its 3G or 4G mobile data connection Use of this data connection may...

Page 12: ...tion NA Note There is only one admin account per baby monitor Don t share admin credentials with anyone outside of your immediate household Security and privacy Network security Don t use the app on an unsecured Wi Fi network We advise you to use the baby monitor only on a Wi Fi network protected with WPA2 or higher encryption With the app you can also use your phone s data network often referred ...

Page 13: ...oduct If necessary security updates will be provided through software updates Software updates may also be provided to offer bugfixes and performance improvements or to introduce new product features Updates may be provided to the baby unit and parent unit firmware or in the mobile app Updates are wirelessly delivered to the product without the usage of special cables or equipment Philips will pro...

Page 14: ... parent unit until there is no more interference 3 There are 2 ways to position the baby unit a Place the baby unit on a stable level and horizontal surface b Mount the baby unit to the wall with screws not included Tip The wall mount template see the Wall mount chapter to mount the baby unit to the wall can be found at the end of this user manual Tip Position the baby unit at a higher level to ge...

Page 15: ...y materials Material thickness Loss of range Wood plaster cardboard glass without metal wires or lead 30 cm 12 in 0 10 Brick plywood 30 cm 12 in 5 35 Reinforced concrete 30 cm 12 in 30 100 Metal grilles or bars 1 cm 0 4 in 90 100 Metal or aluminium sheets 1 cm 0 4 in 100 Features and settings Status light Orange 1 Solid orange the baby unit is booting up 2 Flashes orange the baby unit is upgrading...

Page 16: ...y to connect to the parent unit White Solid white the baby unit is ready to connect to the parent unit and app Red Set up only 1 Flashes red you have entered a wrong SSID ID or password 2 Solid red the baby monitor failed to connect to internet ...

Page 17: ...r bottom part of the control button to adjust the volume Video 20 3 o C 2 The volume bar appears on the display to show the selected volume level Note If the volume is set to a high level the parent unit consumes more power Note When the volume bar is at its minimum the volume is muted The parent unit shows a mute icon in the status bar and you will only receive alerts and video from the parent un...

Page 18: ...vel Note The parent unit consumes more power with a higher brightness Sound level lights The parent unit continuously monitors the sound level in your baby s room The sound level lights on the parent unit let you know if there is any sound picked up in the baby s room Video 20 3 o C As long as no sound is detected the sound level lights are off 20 3 o C Video When the baby unit picks up a sound on...

Page 19: ...g the left or right part of the control button Video 20 3 o C Modes and Sensitivity Video Audio Eco Privacy The display shows the selected mode The selected mode is also indicated in the status bar When turning on the device the mode that was last used will be active Video 20 3 o C Modes and Sensitivity Video Audio Eco Privacy If your baby only makes soft sounds the sensitivity of the baby unit ne...

Page 20: ...the sensitivity level to the highest to have continuous sound on the parent unit Audio mode Video 20 3 o C Modes and Sensitivity Video Audio Eco Privacy 1 Press the mode button on the top left of the parent unit 2 Press the bottom part of the control button to switch to Audio mode 3 Press the confirm button to select the Audio mode When the Audio mode is activated the display of the parent unit sw...

Page 21: ...of the parent unit 2 Press the bottom part of the control button to switch to Eco mode 3 Press the confirm button to select the Eco mode Note When the display is on the selected mode will be visible in the status bar The status bar is not visible when the display is off The display and sound level lights switch off when there is no sound detected for 20 seconds The Eco mode light turns white to in...

Page 22: ...acy mode is activated you can still monitor your baby from the parent unit in the selected mode Note When the display is on the privacy function indicator is shown in the status bar The status bar is not visible when the display is off App You cannot monitor your baby from the app when the privacy function is activated Tip You will receive a push notification from the app when the privacy function...

Page 23: ...ton to switch on and off the nighlight function Video 20 3 o C Nightlight Switch oﬀ Brightness Timer 19 59 5 min The display shows a light icon in the status bar when the nightlight is on The nightlight of the baby unit turns on Video 20 3 o C Nightlight Switch oﬀ Brightness Timer low 5 min You can set the brightness level of the nightlight from the parent unit Press the left or right part of the ...

Page 24: ...ight from the parent unit Press the left or right part of the control button to choose the time you prefer You can also control the nightlight from the baby unit 1 Press the nightlight button on the baby unit to turn on the function The nightlight turns on 2 Press the nightlight button again to switch off ...

Page 25: ...oothing sounds list Video 20 3 o C Soothing sound All lullabies Baa Baa Black Sheep Brahms Lullaby Golden Slumbers Hush Little Baby 3 Press the top or bottom part of the control button to scroll through the list 4 Press the confirm button to select or deselect the one you want to play You can also select All lullabies to playback the first 5 lullabies Video Brahms 20 3 o C Soothing sound 19 59 Sto...

Page 26: ... timer 5 8 20 min You can set a timer for the soothing sound to stop Do this from the parent unit Press the left or right part of the control button to choose the time you prefer To activate the soothing sounds feature from the baby unit press the soothing sounds button on the baby unit 20 min The latest sound selected on the parent unit starts to play continuously according to the last timer sett...

Page 27: ...parent unit shows the true talk back icon indicating the active connection Talk clearly into the microphone at the front of the parent unit from a distance between 15 30 cm 0 5 1 ft The baby can hear you talking into the parent unit At the same time you will hear any sounds your baby makes 3 Press the true talk back button again to turn off when you have finished talking ...

Page 28: ...ate back to the main menu Note If you are in the menu but do not press a button for 8 seconds the menu will exit without saving changed settings Zoom Video 20 3 o C Menu Nightlight Zoom Temperature alert Connection Settings 1 Press the confirm button to enter the zoom menu Zoom Exit 20 3 o C 2x 2 Press the confirm button to adjust the video image You can use the top bottom right left part of the c...

Page 29: ...can be set on or off press the confirm button to turn it on or off Video 20 3 o C Temperature alert Switch oﬀ High Low Unit 20 16 C 3 To change the maximum and minimum temperatures for the temperature alert select the desired temperatures in the temperature menu Tip You can change the temperature unit from C Celsius to F Fahrenheit by selecting the unit option Video 20 3 o C High temperature alert...

Page 30: ...irect via WLAN 2 Press the top or bottom part of the control button and the confirm button to choose the desired connection Settings Video 20 3 o C Menu Nightlight Zoom Temperature alert Connection Settings Press the confirm button to access the settings menu Video 20 3 o C Settings Language Firmware Licenses App download You can change the language setting of the parent unit 1 Press the confirm b...

Page 31: ...he display shows the latest firmware version of the parent unit and the baby unit Video 20 3 o C Firmware update New rmware is available for the parent unit Installation will start soon It should take a few minutes OK Note When you see there is an update option update the firmware for optimal product performance Tip Make sure the parent unit is plugged to a mains socket with the provided adapter a...

Page 32: ...The display shows your baby monitor s license information Cleaning and maintenance Warning Do not immerse the parent unit baby unit and power adapters in water and do not clean them under the tap Warning Do not use cleaning sprays or liquid cleaners 1 Switch off the baby unit remove the power adapter from the baby unit and remove the power adapter from the wall socket ...

Page 33: ...hing the lens with your fingers 3 Switch off the parent unit remove the power adapter from the parent unit and wall socket 4 Clean the parent unit with a dry cloth 5 Clean the adapters with a dry cloth Storage When you are not going to use the baby monitor for a long time store the parent unit the baby unit and adapters in a cool and dry place ...

Page 34: ...s and rechargeable batteries Correct disposal helps prevent negative consequences for the environment and human health Environmental information All unnecessary packaging has been omitted We have tried to make the packaging easy to separate into two materials cardboard box and polyethylene bags protective foam sheet Remove the integrated battery Note We strongly advise you to have a professional r...

Page 35: ... when I plug it in Perhaps there is a battery error Check the battery status light on the parent unit If it is solid red contact the consumer care centre in your country I cannot download and install the app What can I do Please check if any of the following factors prevent a smooth download Is your Wi Fi signal stable and strong enough Does your smart device run on iOS 11 or higher Android 5 or h...

Page 36: ...battery status light will show Flashing orange battery is almost empty lower than 10 Please charge the battery Why can the charging time of the parent unit exceed 3 hours The parent unit may be switched on during charging When the display of the parent unit is constantly on charging of the parent unit will take more time Switch off the parent unit during charging to reduce the charging time Perhap...

Page 37: ...f sight Depending on the surroundings and other disturbing factors the operating range may be smaller see the table in Operating range chapter Inside your house the operating range is up to 50 meters 165 feet which is also limited by the number and type of walls and or ceilings between the parent unit and the baby unit VIDEO DISPLAY Problem Solution Why do I get interference on the parent unit Why...

Page 38: ...d was wrong Restart the set up process Re enter the Wi Fi password and make sure that the password is correct Perhaps the router SSID the network name or the password contains special symbols If it does change the name of your router SSID or the password accordingly If the status light turns solid red while trying to connect the baby monitor successfully connected to the router but fails to connec...

Page 39: ...sound threshold for notification may have been set too high In that case the app will only notify you when the baby produces a lot of sound Open the app setting to lower the sound threshold to ensure that you are notified sooner Perhaps you have muted your smart device turn on the volume Check you have activated the notification function in the app s settings Check you have activated the notificat...

Page 40: ...onitor you want to view from the list Is the baby monitor hacker proof We do everything we can to prevent hacking by issuing frequent security updates Please make sure that you always use the latest app software and baby monitor firmware If you lose your smart device reset the baby monitor to remove any connections to it You can also log in to the app from another smart device and delete your acco...

Page 41: ... 41 Wall mount Printing instructions Print this page in scale 100 and use the template to accurately mark the position of the holes for the screws on the wall ...

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