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HOW TO USE / CONNECT THE UNITS
Problem
Solution
Perhaps you have more than one set of baby monitor, or the baby and
parent unit are too close to each other, keep them at least 1.5 meters /
5 feet away from each other to prevent interference.
How can I reset the baby
unit?
You can reset the baby unit by long-pressing the on/off button for
10 seconds. The baby unit will reboot and the indicator light will flash in
green and orange, the reset is completed when the indicator light turns
solid green. All the settings will be removed after the reset, including the
connected Wi-Fi router's SSIDs and passwords and the connected app
users� You can reset the baby unit if you stop using the product and want
to transfer it to a new user�
INDICATIONS ON THE PARENT UNIT
Problem
Solution
What does the colour of
the battery status light
mean?
When the parent unit is connected to the mains power the colour of the
battery status light will show:
* Solid white: battery is fully charged�
* Solid orange: battery is charging�
* Solid red: battery error� Please contact the consumer care centre in your
country�
When the parent unit is not connected to the mains power the colour of
the battery status light will show:
* Flashing orange: battery is almost empty (lower than 10%)� Please
charge the battery�
Why can the charging
time of the parent unit
exceed 3 hours?
The parent unit may be switched on during charging� When the display
of the parent unit is constantly on, charging of the parent unit will take
more time. Switch off the parent unit during charging to reduce the
charging time�
Perhaps temperature has exceeded the charging tolerance that could
potentially cut off the charging circuit as a safety protection mechanism.
To resume charging, move the charging station away from any heat
sources such as radiators, heat registers, stove or other appliances
(including amplifiers) that produce heat.
How can I restart the
parent unit?
You can restart the parent unit by long-pressing the on/off button for
10 seconds. The parent unit will restart. Specific user information stored
in the memory of the parent unit such as user mode, brightness settings,
volume, lullaby selection, zoom selection will not be lost.
NOISE/SOUND
Problem
Solution
Why does the app, parent
unit and/or baby unit
produce a high-pitched
noise?
Perhaps the app, parent unit and baby unit are too close to each other.
Make sure they are at least 2�5 meters / 8�2 feet away from each other�
The volume of the parent unit or app may be set too high� Decrease the
volume of the parent unit or app�
