Phihong AX Series User Manual Download

Page: 51 / 56

12.1 Error and Warning Message

Status

Red

Remark

Input OVP

One flash followed

by a 3-sec pause

Please measure the input voltage to see if it

is higher than 275V

Input UVP

T w o f l a s h e s

followed by a 3-sec

pause

Please measure the input voltage to see if it

is lower than 160V

Output OCP

T h r e e f l a s h e s

followed by a 3-sec

pause

When the charging current on the car shows

overloaded, please disconnect the charging

gun and then try to initiate charging again.

If the situation recurs, please contact the

service personnel of the car maker for

identification of problems.

OTP

F o u r f l a s h e s

followed by a 3-sec

pause

If the temperature of the charger is abnormal,

please turn off the charger power to cool

down the machine before powering it on

again. If the situation recurs, please power off

and stop using the machine immediately, then

contact customer service.

RCD Abnormal

F i v e f l a s h e s

followed by a 3-sec

pause

Disengage the charging gun and try the

operation again. If the situation recurs, please

contact customer service.

Ground Fault

S i x f l a s h e s

followed by a 3-sec

pause

Please confirm the grounding status

Control Pilot Fault

Flicker

When communication between the vehicle

and charger is abnormal, please disengage

the charging gun and operate again. If the

situation recurs, please contact customer

service.

MCU Self-Test Fail

Constantly Bright

Contact Customer Service

RCD Self-Test Fail

Constantly Bright

Contact Customer Service

Relay Self-Test Fail

Constantly Bright

Contact Customer Service

RCD Abnormal

Stop Charging

Constantly Bright

Contact Customer Service

Output OCP

Stop Charging

Constantly Bright

Contact Customer Service

OTP

Stop Charging

Constantly Bright

Contact Customer Service

Green Power, Green Lifestyle.

Summary of Contents for AX Series

Page 1: ... Charger AX Series User Manual COPYRIGHT 2021 reserves the right to make changes to this product without further notice Outdoors version W84A99900147 HB1 High End Edition NEMA 4R Authorization Management Repairable Push Start Push Start ...

Page 2: ......

Page 3: ...ding Type 16 9 3 Packing List 18 9 4 Tools and Materials Required 19 9 5 Wall Mount Bracket Installation Requirements 19 9 6 AX Installation Requirements 20 9 7 Installation Steps 20 10 Charger Standard Setting 30 10 1 Time setting 30 10 2 Wi Fi Setup 32 10 3 4G Setup for the optional 4G Edition 33 10 4 Re checking the Wi Fi and 4G Signal Strength on Power Up 34 11 Local Load Balance Mode OFFLINE ...

Page 4: ...ls chemicals or vapors Turn off the input power of the charger before performing any maintenance on the charger The device is designed only for vehicles that are compatible with the SAE J1772 Level 2 charging standard Do not use the charger if it is defective of if it appears cracked frayed broken or damaged Do not attempt to open disassemble repair tamper with or modify the charger Contact our Cu...

Page 5: ...r the vehicle s battery and the charger This type is damage is not covered by our warranty policy Ensure that the charging cable is well positioned during the charging process to avoid the cable getting stepped on tripped over or subjected to damage or stress Do not use this charger with a frayed charging cable having damaged insulation or any other sign of damage Ensure that the wire type diamete...

Page 6: ...ference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna...

Page 7: ...tenna or transmitter Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body Green Power Green Lifestyle 4 ...

Page 8: ... than 20cm between the radiator your body Déclaration d exposition aux radiations Cet équipement est conforme aux limites d exposition aux rayonnements ISED établies pour un environnement non contrôlé Cet équipement doit être installé et utilisé à plus de 20 cm entre le radiateur et votre corps This device is intended only for OEM integrators under the following conditions For module device use Th...

Page 9: ...ada authorization is no longer considered valid and the IC ID can not be used on the final product In these circumstances the OEM integrator will be responsible for re evaluating the end product including the transmitter and obtaining a separate Canada authorization NOTE IMPORTANTE Dans le cas où ces conditions ne peuvent être satisfaites par exemple pour certaines configurations d ordinateur port...

Page 10: ...Interface MC AX Series User Manual 7 4 1 High End Edition Push Start 5 LCD Screen SAE J1772 AC Charging Connector Wall Mount Bracket with Power Box AC Power Inlet Charging Cable Inlet LED Light Indication ...

Page 11: ...Green Power Green Lifestyle 8 4 2 Classic Edition Push Start SAE J1772 AC Charging Connector Wall Mount Bracket with Power Box AC Power Inlet Charging Cable Inlet LED Light Indication ...

Page 12: ... User Manual 9 4 3 Bottom Case and Wire box Ethernet Inlet Blade Female Connector Ethernet Inlet Hole Network and setting Port Power and Grounding Setting Blade Male connector For 4G SIM Card AC Inlet AC Inlet Hole ...

Page 13: ...Green Power Green Lifestyle 10 5 1 Main Size of Charger 5 2 Wall Mount Bracket 5 Dimensions unit mm Push Start 295 158 505 264 7 384 2 42 163 8 197 8 257 8 337 8 369 7 0 0 50 40 50 87 ...

Page 14: ...to 50 C Relative Operation Humidity Up to 85 at 50 C non condensing Relative Storage Humidity Up to 95 at 50 C non condensing Display LED pilot lamp standard 5 inch LCD High end User Authorization RFID ISO IEC 14443A B ISO IEC 15693 FeliCa Mifare ISO15118 RJ45 Cable Inlet 1 10M 100M Base T Wi Fi Function 1 802 11 b g n 2G 3G 4G Finction 1 LTE UMTS HSPA GSM GPRS EDGE Cable Length 5M From charger s ...

Page 15: ...ackend connected Constantly Bright Idle Backend disconnected Sleep Breathing Yellow Idle Backend disconnected Constantly Bright Yellow Authorize RFID authorization Pass Flicker 3 sec Authorize RFID authorization Fail Flicker 3 sec Handshaking Constantly Bright Charging Flicker Terminate Constantly Bright Complete Constantly Bright MMaintenance Upgrade Flicker Yellow Reservation Flicker ...

Page 16: ...ault 012200 System input OVP 012203 System input UVP 012212 System input drop 012216 System output OCP 012223 System ambient inlet OTP 012233 RCD CCID trip Status Code 4G connected with internet 4G Not Connected WiFi connected with internet WiFi Not Connected Ethernet connected with internet Ethernet Not Con nected Backend Online Backend Offline WiFi connected without internet 4G connected without...

Page 17: ... failed 012256 Ground Fault 012257 MCU self test Fault 012262 Syetem output Circuit Short 012344 Meter IC communication timeout 012345 Pilot negative error 013607 CSU fimrware update fail 013622 Disconnected from Internet through Ethernet 013623 Disconnected from Internet through WiFi 013625 Disconnected from AP through WiFi 023703 Pilot fault Green Power Green Lifestyle 14 ...

Page 18: ...switch for each ungrounded conductor of AC input shall be provided by others in accordance with the National Electric Code ANSI NFPA 70 Verify that the Wall Connector is properly grounded The ground connection must be bonded in the upstream power supply for proper operation Check all physical connections including the wire box terminals electrical panel s and wire box In residential power supplies...

Page 19: ...r Grid Connection and Grounding Type Switch 1 Power Grid Type Switch 2 Grounding System ON LN IT OFF LL TT TN 120V 120V 208V PE L1 L2 V 2 V 2 V PE L1 L2 0 V V PE L N V 240 or 200 volt Charger input terminal Charger input terminal Charger input terminal V 240 or 230 or 220 or 200 volt Note 1 The default value in North America and Japan is LL TT TN Note 2 The default value for other regions is LN TT...

Page 20: ...h make sure the input power is turned OFF Use a non conductive object to set the rotary switch Switch Setting Number 8 9 A B 1 C D E F Maximum Output Current 30A 32A 40A 48A Invalid Setting Invalid Setting Invalid Setting Slave Mode Switch Setting Number 0 1 2 3 4 5 6 7 Maximum Output Current Test Mode 6A 8A 10A 13A 16A 20A 25A Note 1 The default is 48A MC AX Series User Manual 17 ...

Page 21: ...x T30 L Wrench 1 9 M5 Screw 5 Product Certification Date of inspection Inspector 1 2 3 4 5 6 7 8 9 R F I D Classic Edition Electric Vehicle AC Charger AX Series User Manual COPYRIGHT 2020 Phihong Technology reserves the right to make changes to this product without further notice Outdoors version W84A99900086 HB5 High End Edition IP55 Authorization Management Repairable Push Start Push Start Green...

Page 22: ... AWG wire and fixed by M5 slotted head screw It is recommended to use 1 inch liquidtight flexible metal conduit compliant with NEMA 4 class Slotted head screwdriver for M5 9 4 Tools and Materials Required Before installing the wall mount bracket you should confirm that the loading capacity of the wall can reach a weight of 40 kg When installing on a cement wall you can use the included expansion s...

Page 23: ...ables to loop around the wires and to allow related maintenance If in an enclosed garage on the side of vehicle charging inlet 9 6 AX Installation Requirements Warning for Wi Fi and 4G versions Due to different congenital environments it is recommended to first conduct Wi Fi and 4G module network signal tests before finalizing your settings It is recommended that the RSSI Received Signal Strength ...

Page 24: ...late and locate all the installation holes Use as a template to mark on the wall with a pencil or any tool and insert 4 sets of expansion bolts M5X40mm into the wall as shown in the figure Install the wall mounted metal plate on the cement wall STEP 1 MC AX Series User Manual 21 ...

Page 25: ... the AC power cord The cross sectional area of the three power cords should be AWG 6 or 14mm2 The power cords should be fully crimped and connected with ring terminals The ring terminals should be attached to the wire box with M5 screws with a tightening torque of 40kg cm Please refer to label on the wire box for the correct positions where the positions are L1 L GND PE and L2 N respectively from ...

Page 26: ...wire box through the network cable entrance Once the network cable is in insert the RJ45 connector into the connection port on the back of the charger STEP 4 STEP 5 Setting of the power supply type and grounding type There are different settings depending on the LAN and the country where the machine is installed Please refer to Section 9 2 Power Grid Connection and Grounding Type for details 1 2 ...

Page 27: ...dels Attention Please confirm that the SIM card password has been removed prior to installation as the charger post does not support SIM cards with passwords Installation of the charger First connect the network cable to the charger NOTE The network cable needs to be connected to the correct socket ...

Page 28: ...o the conductive spring plate of the wire box Meanwhile apply pressure to the equipment so that the three screw holes of the equipment align with the three holes of the wall mounted metal plate Finally tighten with the M6 plum screws in the order left right bottom with a tightening torque of 30 kg cm 1 2 3 AX Series User Manual 25 ...

Page 29: ... Standard Setting instructions Power off and unplug the connection Power off the machine and remove the network cable once setting is completed For those who are in a wired network environment please go straight to Step 10 STEP 8 STEP 9 Push Start Push Start Green Power Green Lifestyle 26 Electric box Electric box ...

Page 30: ...the charger in the order bottom right left Pull the network cable out of the wire box then remove the network cable Install the waterproof plug then re install the charger and wire box Push Start 1 2 3 MC AX Series User Manual 27 ...

Page 31: ...of the equipment align with the three holes of the wall mounted metal plate then tighten with the M6 plum screws in the order left right bottom with a tightening torque of 30 kg cm 1 2 3 Push Start Green Power Green Lifestyle 28 ...

Page 32: ...o turns so that the charging gun wire will not hang down to the ground Once the wrapping is done insert the charging gun head into the hole of the charging gun base on the front panel of the machine to complete the installation of the equipment STEP 10 Push Start 29 MC AX Series User Manual 29 ...

Page 33: ...onment may influence the time server connection STEP1 Connect the RJ45 cable to the charger Connect the RJ45 cable to the notebook Use the following IP address IP address 192 168 1 1 Subnet mask 255 255 255 0 Default gateway STEP2 Change the IP address on your laptop computer by accessing the network card settings Change the TCP IP automatic IP to fixed IP IP Address 192 168 1 1 Subnet Mask 255 25...

Page 34: ...the Networking Edition restart the charger For Wi Fi and 4G versions continue to step 10 2 or 10 3 to complete the settings process 192 168 1 10 SET UPGRADE OTHER LANGUAGE System System Charging Network Backend STEP4 Select SET at the top of the webpage to enter the settings page Select Network to enter the network settings page 192 168 1 10 System System Information Version Information STEP5 Clic...

Page 35: ...PP etc please contact our professional staff 192 168 1 10 Network Network Status Ethernet WiFi 3G 4G STEP1 Select SET at the top of the webpage to enter the settings page Select Network to enter the network settings page STEP2 Select Wi Fi to enter the Wi Fi Module settings page STEP3 Keep the Wi Fi Mode set to Station and enter the Wi Fi SSID name and the Wi Fi password Save settings by selecting...

Page 36: ... 0 dBm TelcomChapPapId XXXXX Set TelcomChapPapPwd XXXXX 192 168 1 10 DONE OK 192 168 1 10 Network Network Status Ethernet WiFi 3G 4G STEP1 Select SET at the top of the webpage to enter the settings page Select Network to enter the network settings page STEP2 Select 3G 4G module to enter the 4G settings page STEP3 Enter the Carrier APN and then click OK Wait for the page to refresh The page should ...

Page 37: ...e higher than 65dBm If the value is lower you may experience a weak Wi Fi signal connection or even disconnection The cause could be interference 192 168 1 10 SET UPGRADE OTHER LANGUAGE System System Charging Network Backend STEP4 Select SET at the top of the webpage to enter the settings page Select Network to enter the network settings page STEP2 Change the IP address on your laptop computer by ...

Page 38: ... Mode Wi Fi SSID RSSI 65dbm DHCP Client Network STEP6 4G Version Check that the strength of 4G must be higher than 65dbm 192 168 1 10 Mode 3G 4G APN RSSI 65dbm Network STEP5 Select the Wi Fi and 3G 4G module to enter the setting STEP6 Wi Fi Version Make sure the Wi Fi strength is higher than 65dbm ...

Page 39: ...hargers in the same local area network LAN to communicate with each other via Wi Fi to achieve the function of smart power distribution It maximizes the benefits of the charging LAN NOTE This mode cannot be used when connected to the internet it is only available in offline mod NOTE This mode only supports an output current of 48A or less Push Start Push Start Push Start Master Power grid Capacity...

Page 40: ... master will authorize the output current to be divided equally between the devices in use Therefore the output current divided equally between the two devices is 48A 2 24A per device Example 3 If all three charging devices in the charging LAN are in use the master will authorize the output current to be divided equally between the used devices Therefore the output current divided equally between ...

Page 41: ...ill has the default factory settings it can be used as the master without need for setup but if other settings have already been completed on the charger please first refer to Master Setup below Master Slave Slave Slave Slave STEP 1 11 1 Operating procedure Green Power Green Lifestyle 38 ...

Page 42: ...cal mains power system does not support 48A please adjust according to the size of the local power load The master will output current according to the set power level For details on adjustment refer to section 9 2 Maximum Output Current Rotary switch STEP 2 MC AX Series User Manual 39 ...

Page 43: ...nd STEP2 Select SET at the top of the webpage to enter the settings page Select Network to enter the network settings page STEP4 For the Mode select Access Point The SSID is automatically generated and does not need to be entered SSID Model name Serial number After selecting press Set to save the settings 192 168 1 10 Mode Wi Fi SSID Network Access Point XXXXXXXXXXXXXXXXXXXXXXXXXXXXX Set STEP3 Sel...

Page 44: ... Confirm Model Name and Serial Number of Master Check the model name and S N information on the model label located on the side of the device When setting up connection on slave devices the master device information will be used as the account password STEP 4 MC AX Series User Manual 41 ...

Page 45: ...tructions that affect communication between master and slaves It is recommended that the master be located in the middle of all the slaves to ensure the best signal reception Push Start Push Start Push Start Push Start Push Start Master Slave Slave Slave Slave STEP 5 Green Power Green Lifestyle 42 ...

Page 46: ...MC AX Series User Manual 43 Set Rotary Switch on Slave Turn the charger around so that the rear side is facing you Find the rotary switch and rotate it to the F position Rotary switch STEP 6 ...

Page 47: ... 192 168 1 10 admin 1231231238 192 168 1 10 SET UPGRADE OTHER LANGUAGE System System Charging Network Backend STEP2 Select SET at the top of the webpage to enter the settings page Select Network to enter the network settings page STEP3 Select Wi Fi to enter the Wi Fi Module settings page STEP4 Keep the Wi Fi Mode set to Station and enter the Wi Fi SSID name and Wi Fi password Save the settings by ...

Page 48: ...1 10 Mode Wi Fi SSID RSSI 65dbm DHCP Client Network Check Master and Slave Connection Status Setup Complete Make sure that the Wi Fi strength is higher than 65dBm Push Start Push Start Push Start Push Start Push Start Master 48A Slave Slave Slave Slave ...

Page 49: ...ep mode When the machine is a connected to the backend the standby light remains GREEN and it becomes SLEEP GREEN when the machine enters sleep mode When the machine is not connected to the backend the standby light remains YELLOW and it becomes SLEEP YELLOW when the machine enters sleep mode Push Start Push Start RFID Authorization Internet Edition Green Light Flashing The green light flashes aft...

Page 50: ...Warning Messages for detailed information Charging Blue Light Flashing The CHARGE light flashes while charging Waiting for Charging Blue Light After the vehicle connector is connected to the vehicle inlet the CHARGE light is constantly lit Push Start Push Start MC AX Series User Manual 47 ...

Page 51: ...curs please power off and stop using the machine immediately then contact customer service RCD Abnormal F i v e f l a s h e s followed by a 3 sec pause Disengage the charging gun and try the operation again If the situation recurs please contact customer service Ground Fault 1 S i x f l a s h e s followed by a 3 sec pause Please confirm the grounding status 1 Control Pilot Fault Flicker When commu...

Page 52: ...rical panel s and wire box In residential power supplies check the bond between ground and neutral at the main panel If connected to a step down transformer contact the transformer s manufacturer for direction on how to bond the ground connection 2 Withdrawing and plugging back in the charging gun can exit this stop charging mode 3 If this stop charging mode is frequently triggered please contact ...

Page 53: ...t or press hard on the case If the case is damaged please contact a professional technician Avoid placing the charger near to hot objects and in high temperature locations and keep it away from dangerous substances such as flammable gases and corrosive materials Do not place external objects or heavy objects on the charger in order to avoid danger This product is covered by a two year parts warran...

Page 54: ... of charge Except for the following situations the charger shall be subject to the above warranty terms 1 Inability to provide valid proof of purchase 2 A product that is out of warranty 3 Damage caused to the product due to not following the product service instruction for use maintenance and storage 4 Damage or malfunction caused by a foreign object entering 5 Unauthorized repair disassembly or ...

Page 55: ...th Day Customer Phone Address 1 Maintenance Content After Service Signature of Customer 2 Maintenance Content After Service Signature of Customer 3 Maintenance Content After Service Signature of Customer 4 Maintenance Content After Service Signature of Customer 5 Maintenance Content After Service Signature of Customer ...

Page 56: ...Manufacturer Contact Info Sticker ...

Search results

Summary of Contents for AX Series

Reviews:

Related manuals for AX Series

Brands by name

Popular brands

Phihong AX Series, User Manual

Search results

Summary of Contents for AX Series

Reviews:

Related manuals for AX Series

Brands by name

Popular brands