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What happens if the power
goes out?
• The Wireless System is designed to recognize power
cuts and shuts down without activating the Receiver Collar.
However, if your pet is near the Boundary Zone during the
power failure, he may receive a Static Stimulation. To lessen
this chance, you may consider a battery back-up device for
the Transmitter if your area experiences frequent power cuts.
What can happen if I
turn off or unplug the
Transmitter power?
• If your dog is wearing the Receiver Collar, he may receive
an unintended stimulation. Always remove your dog’s
Receiver Collar before removing power from the Transmitter
or before performing any Transmitter testing.
What if I lose the clear plastic
cover for the Stimulation
Level Button?
• The clear plastic cover prohibits the Static Stimulation Level
from accidentally being changed and also helps keep the
Receiver waterproof. Contact the Customer Care Centre for
a replacement.
If my pet leaves the Pet Area,
for how long will he
be corrected?
• Your pet will receive Static Stimulation as long as he is
outside the Pet Area, for up to 30 seconds. The Receiver
Collar has a safety time-out to stop correcting and beeping
after 30 seconds until it is returned to the Pet Area.
How often do I need to
replace the Receiver
Collar battery?
• Battery life depends on how frequently your pet tests
the Boundary Zone. The Receiver Indicator Light acts as a
low battery indicator, fl ashing every 4 to 5 seconds when
replacement is required.
Can I place the Receiver on
another collar?
• Yes, any non-metallic collar. Make 2 holes in the collar to
attach the Receiver. Use the collar in the kit as a template to
locate the holes on the new collar.
Do I need to perform
maintenance on my
Wireless System?
• Check your pet’s neck daily for irritation from the
Contact Points.
• Check the Contact Points on the Receiver Collar weekly to
make sure they are tight and clean.
• Check the fi t of the Receiver Collar weekly.
• The Receiver Indicator Light acts as a low battery indicator,
fl ashing every 4 to 5 seconds when replacement is required.
How do I know the battery in
the Receiver Collar is
still working?
• Take the Receiver Collar off your pet and walk into the
Boundary Zone. The Receiver Collar should beep. If not,
replace the battery.
Will vehicles, buildings, and
landscape features (trees,
shrubs, etc.) affect the
performance of the
Wireless System?
• Yes. Placing the Transmitter inside a metal building can
reduce the maximum range of the Wireless System.
• Parking a vehicle within the Pet Area, can reduce the
range of the system and cause your pet to receive a Static
Stimulation where it otherwise would not if the vehicle was
not there.
• Fixed large metal objects such as metal sheds can affect
the signal by reducing the maximum range of the system at
the location of the object. As a result, your pet may receive a
Static Stimulation.
