21
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My pet is receiving a Static
Stimulation in his metal crate.
• The Receiver Collar activates when it loses the Transmitter
signal. The metal crate may block the Transmitter signal
which causes the Receiver Collar to activate.
• Remove the Receiver Collar from your pet when placing him
in his metal crate.
The Boundary Zone seems
to fl uctuate.
• This is normal for the electro magnetic fi eld of the Wireless
System. The fi eld may be affected by surrounding “electronic
noise,” which can cause it to fl uctuate up to 5%.
• Where the Receiver Collar activates is infl uenced by the
speed and orientation of the Receiver Collar as your pet
enters the Boundary Zone.
The Receiver Collar activates
in the middle of the garden.
• The Receiver Collar activates when it loses the Transmitter
signal. This sometimes occurs if a large metal object is
between the Receiver Collar and Transmitter, if the orientation
of the Receiver Collar changes near the Boundary Zone, or if
the surrounding “electronic noise” interferes with the signal.
If this continues to occur, consider relocating the Transmitter
and resetting the Pet Area.
• Re-Synchronize the System (page 22).
The Receiver Collar is beeping
but my pet is not responding
to the Static Stimulation.
• Make sure the Static Stimulation Level is set at 2 or above.
• Test the Receiver Collar with the Test Light.
• If the Test Light fl ashes, check the fi t of the Receiver Collar.
• Trim your pet’s fur where the Contact Points touch the neck
and/or switch to the longer Contact Points.
• Increase the Static Stimulation Level.
• Repeat training steps to reinforce training.
My pet reacts strongly to the
Static Stimulation and has
become fearful.
• Lower the Static Stimulation Level.
• Make sure you are in control of the situation when your
pet receives his fi rst Static Stimulations (have him on a lead
attached to a separate, non-metallic collar) and lead him
into the Pet Area and praise him. If your pet remains fearful,
suspend training and start again the next day. Make sure to
end all training sessions on a positive note with lots of praise
and play.
The Power Light is not on.
• Make sure the Transmitter On/Off Switch is on and the
Power Adapter is plugged into the Transmitter and a working
standard outlet.
I was setting up the Pet Area
and after I turned down the
Boundary Control Dial, the
Receiver Collar would no
longer beep or correct.
• You may have turned the Boundary Control Dial down too
quickly, causing the Receiver Collar to go into power-fail
mode. This is a safety feature designed to protect your pet
when power to the Transmitter goes out. With the Receiver
Collar within 1.5 m to 3 m (5 ft to 10 ft) of the Transmitter,
turn the Boundary Control Dial to “8” and reset the Boundary
Zone, making sure to turn the dial down slowly.
